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J Arnold & Associates
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J Arnold & Associates

IP Communications Research & Analysis

Blog Archive

J Arnold & Associates
  • Home/
  • About/
    • About Jon Arnold
    • Clients
    • Event Calendar
    • Jon in the News
    • Professional Community
  • Current Content/
    • Current Writing
    • Podcasts
    • Newsletter Archive
    • Newsletter Sign-up
  • Services/
    • Thought Leadership
    • Go To Market
    • Strategy
    • Infographics
    • Marketing Research FAQs
    • Marketing Research Myths
  • Blog/
    • About JAA's Blog
    • Current Blog Posts
  • My Music/
    • Video Clips
    • Photos
  • Contact/

Complete Blog Archive


  • June 2025
    • Jun 4, 2025 June is Here - Time for New Podcast and Newsletter Editions Jun 4, 2025
  • May 2025
    • May 31, 2025 May Writing Roundup May 31, 2025
    • May 27, 2025 New White Paper for NICE - CX, AI and Mpower May 27, 2025
    • May 16, 2025 Catching Up - Latest Updates May 16, 2025
    • May 7, 2025 New Month - Time for May Podcast and Newsletter May 7, 2025
    • May 5, 2025 April Writing Roundup May 5, 2025
  • April 2025
    • Apr 17, 2025 Cloud Communications Alliance 2025 Event - Photo Highlights Apr 17, 2025
    • Apr 11, 2025 Next Webinar - with Cognigy, Agentic AI Apr 11, 2025
    • Apr 10, 2025 8x8 Analyst Summit - Photo Highlights Apr 10, 2025
    • Apr 4, 2025 Next Event - Cloud Comms Alliance - Speaking on Two Panels Apr 4, 2025
    • Apr 2, 2025 April 1 - No Foolin' - New Podcast and Newsletter Editions Out Now Apr 2, 2025
  • March 2025
    • Mar 30, 2025 March Writing Roundup Mar 30, 2025
    • Mar 28, 2025 Enterprise Connect 2025 - Photo Review and Media Summary Mar 28, 2025
    • Mar 26, 2025 Cognigy Nexus 2025 - Quick Take and Pix Mar 26, 2025
    • Mar 24, 2025 Podcast with PolyAI - Agentic AI and Customer Experience Mar 24, 2025
    • Mar 12, 2025 Time for March Newsletter and Podcast Editions Mar 12, 2025
    • Mar 6, 2025 February Writing Roundup Mar 6, 2025
  • February 2025
    • Feb 28, 2025 RingCentral Analyst Summit - Quick Take and Photos Feb 28, 2025
    • Feb 24, 2025 Enterprise Connect - Speaking Update Feb 24, 2025
    • Feb 20, 2025 Future of Work Expo Recap - Photos and Media Coverage Feb 20, 2025
    • Feb 5, 2025 New Month - Time for New Watch This Space Podcast and Newsletter Feb 5, 2025
  • January 2025
    • Jan 31, 2025 January Writing Roundup Jan 31, 2025
    • Jan 8, 2025 New Month, New Year, New Newsletter and Podcast Jan 8, 2025
    • Jan 6, 2025 Getting Past the AI Hype - My Latest Contact Center Pipeline Article Jan 6, 2025
    • Jan 6, 2025 December Writing Roundup Jan 6, 2025
  • December 2024
    • Dec 20, 2024 Future of Work Expo Updates - My Q&A with FOW News Dec 20, 2024
    • Dec 19, 2024 Tech Adoption Challenges for SMBs - My Latest for No Jitter Dec 19, 2024
    • Dec 5, 2024 December Editions of Newsletter and Podcast Out Now Dec 5, 2024
    • Dec 4, 2024 Next Webinar - with NICE - AI, Automation and the Customer Journey Dec 4, 2024
    • Dec 4, 2024 New Research Report - Consumer Attitudes Toward Contact Center Queues Dec 4, 2024
    • Dec 3, 2024 November Writing Roundup Dec 3, 2024
  • November 2024
    • Nov 25, 2024 Talkdesk Analyst Summit - Photos and 3 Takeaways Nov 25, 2024
    • Nov 18, 2024 Epica Awards 2024 - Am Judging Again Nov 18, 2024
    • Nov 18, 2024 Next Stop - Talkdesk - Charleston, SC Nov 18, 2024
    • Nov 6, 2024 New Month - Time for November Newsletter and Podcast Nov 6, 2024
  • October 2024
    • Oct 30, 2024 NICE Analyst Summit 2024 - Photos from Zambia, Review on No Jitter Oct 30, 2024
    • Oct 18, 2024 Next Stop - NICE Analyst Summit - Destination... Oct 18, 2024
    • Oct 9, 2024 Future of Work Expo Updates - Feb. 11-13, 2025 Oct 9, 2024
    • Oct 4, 2024 Roundtable in NYC About Sales Automation, Oct. 10 - Interested? Oct 4, 2024
    • Oct 4, 2024 London, Part 2 - UC Expo Oct 4, 2024
    • Oct 4, 2024 London, Part 1 - British Telecom, Focus 2024 Oct 4, 2024
    • Oct 2, 2024 October - New Leaf, New Podcast and Newsletter Oct 2, 2024
  • September 2024
    • Sep 30, 2024 Glenn Goldberg's Parallel Universe Podcast - My Guest Spot Sep 30, 2024
    • Sep 30, 2024 September Writing Roundup Sep 30, 2024
    • Sep 27, 2024 Verint Engage 2024 - Quick Pix and Top Takeaways Sep 27, 2024
    • Sep 27, 2024 Next Stop - London, for BT Analyst Event and UC Expo Sep 27, 2024
    • Sep 26, 2024 New White Paper - Digital Self-Service for NICE Sep 26, 2024
    • Sep 23, 2024 Latest Interview - State of AI with Nutun Sep 23, 2024
    • Sep 20, 2024 Next Stop - Verint Engage Event, Orlando Sep 20, 2024
    • Sep 12, 2024 Talkdesk CX Innovators Awards - Back Again as a Judge Sep 12, 2024
    • Sep 9, 2024 New Podcast - AI in Contact Centers, with EM360 Sep 9, 2024
    • Sep 9, 2024 Expanded Reach for Watch This Space Podcast - now on EM360 Sep 9, 2024
    • Sep 6, 2024 Next Stop - Sprinklr Source 24, NYC Sep 6, 2024
    • Sep 4, 2024 September - Time for New Podcast and Newsletter Sep 4, 2024
  • August 2024
    • Aug 30, 2024 August Writing Roundup Aug 30, 2024
    • Aug 30, 2024 RingCX AI Updates - My Latest Guest Article Aug 30, 2024
    • Aug 21, 2024 North Carolina Cooperatives Utility Technology Conference - Quick Pix Aug 21, 2024
    • Aug 19, 2024 New Webinar with Zoom - The AI-Driven Workplace Aug 19, 2024
    • Aug 9, 2024 Next Stop - North Carolina Cooperative Technologies Conference Aug 9, 2024
    • Aug 7, 2024 August Editions Out Now - my Newsletter and Podcast Aug 7, 2024
    • Aug 1, 2024 July Writing Roundup Aug 1, 2024
  • July 2024
    • Jul 26, 2024 Next Webinar - with NICE on Digital Self-Service Jul 26, 2024
    • Jul 23, 2024 Catching up on July Activity Jul 23, 2024
    • Jul 11, 2024 Next Stop - Intelligent Thinking AI Summit Jul 11, 2024
    • Jul 3, 2024 July Editions Out Now - My Newsletter and Podcast Jul 3, 2024
    • Jul 1, 2024 June Writing Roundup Jul 1, 2024
  • June 2024
    • Jun 20, 2024 Catching up on Analyst Events - 2 Reviews to Share Jun 20, 2024
    • Jun 5, 2024 Newsletter and Podcast Time - June Editions out Now Jun 5, 2024
  • May 2024
    • May 31, 2024 Next Stop - Zoholics, Austin, TX May 31, 2024
    • May 29, 2024 May Events - Zoom and Verint - Quick Pix May 29, 2024
    • May 28, 2024 UC Awards 2024 - Time to Meet the Judges May 28, 2024
    • May 27, 2024 NICE Interactions - June 10-12 May 27, 2024
    • May 20, 2024 Next Stop - Zoom Perspectives and Verint Analyst Day May 20, 2024
    • May 2, 2024 New Month - New Newsletter and Podcast May 2, 2024
  • April 2024
    • Apr 26, 2024 April Writing Roundup Apr 26, 2024
    • Apr 24, 2024 New Guest Post for Aizan - My Take on the EU AI Act Apr 24, 2024
    • Apr 19, 2024 Next Webinar - with Enghouse Interactive - Cloud for Contact Center Apr 19, 2024
    • Apr 17, 2024 UC Awards 2024 - Back Again, Bigger and Better Apr 17, 2024
    • Apr 5, 2024 Enterprise Connect Redux - Roundup of Latest Takeaways Apr 5, 2024
    • Apr 5, 2024 Latest White Paper - The Supervisor Opportunity for CX Apr 5, 2024
    • Apr 4, 2024 New Mini-Report - US Contact Center Market Review Apr 4, 2024
    • Apr 3, 2024 Not April Fool's - Time for New Newsletter and Podcast Apr 3, 2024
    • Apr 2, 2024 Enterprise Connect 2024 - Photos and News Items Apr 2, 2024
    • Apr 1, 2024 March Writing Roundup Apr 1, 2024
  • March 2024
    • Mar 22, 2024 Next Stop - Enterprise Connect, Orlando, FL Mar 22, 2024
    • Mar 21, 2024 February Conferences Review - 8x8, RingCentral and Cognigy Mar 21, 2024
    • Mar 19, 2024 New Podcast - Impact of Latest FCC Rulings on Telecom Fraud Mar 19, 2024
    • Mar 12, 2024 Preview for my Enterprise Connect Session - on No Jitter Mar 12, 2024
    • Mar 6, 2024 New Month - Time for New Newsletter and Watch This Space Episode Mar 6, 2024
    • Mar 5, 2024 Enterprise Connect Update - New Speaking Spot Added Mar 5, 2024
    • Mar 4, 2024 Writing Roundup for February Mar 4, 2024
  • February 2024
    • Feb 27, 2024 Zoho Analyst Event - My Two Takeaways Feb 27, 2024
    • Feb 26, 2024 Future of Work Expo - Photo Recap and Links Feb 26, 2024
    • Feb 23, 2024 Next Stops - San Jose and San Diego for RingCentral and 8x8 Feb 23, 2024
    • Feb 20, 2024 Enterprise Connect Time - State of Enterprise Speech Tech Feb 20, 2024
    • Feb 7, 2024 New Month - Time for Next Newsletter and Podcast Feb 7, 2024
    • Feb 5, 2024 Next Stop Update #2 - Future of Work Expo, Ft. Lauderdale Feb 5, 2024
    • Feb 5, 2024 Next Stop Update 1 of 2 - Zoho Analyst Day, McAllen, TX Feb 5, 2024
    • Feb 2, 2024 Writing Updates - My Latest for No Jitter and TechTarget Feb 2, 2024
    • Feb 1, 2024 January Writing Roundup - Sort Of Feb 1, 2024
  • January 2024
    • Jan 26, 2024 New Interview - Cognigy CX Disruptors Jan 26, 2024
    • Jan 5, 2024 New Month, New Year, New Newsletter and Podcast Jan 5, 2024
    • Jan 4, 2024 New Video Segment - About Me, With Juan Vides Jan 4, 2024
  • December 2023
    • Dec 26, 2023 December Writing Roundup Dec 26, 2023
    • Dec 20, 2023 Future of Comms - 2024 Predictions with EM360 Dec 20, 2023
    • Dec 18, 2023 Latest Insight Report - 2024 CX Trends for Upstream Works Dec 18, 2023
    • Dec 12, 2023 Smart Port Visit to Tianjin, China - Redux, Now the Video Dec 12, 2023
    • Dec 6, 2023 December 2023 - Time for My Newsletter and Podcast Dec 6, 2023
    • Dec 1, 2023 November Writing Roundup Dec 1, 2023
  • November 2023
    • Nov 29, 2023 Something Different - Judging for the Epica Awards Nov 29, 2023
    • Nov 10, 2023 Next Stop - Verint, Scottsdale, AZ Nov 10, 2023
    • Nov 10, 2023 Cisco WebexOne Event - Three Takeaways Nov 10, 2023
    • Nov 9, 2023 VON Evolution - What You Missed Nov 9, 2023
    • Nov 8, 2023 NICE Analyst Summit Review - on BCStrategies Nov 8, 2023
    • Nov 8, 2023 New Month - Time for Newsletter and Podcast Nov 8, 2023
    • Nov 7, 2023 New White Paper - Being Strategic When Deploying AI in the Contact Center Nov 7, 2023
    • Nov 6, 2023 New Guest Post - Enhancing CX with Integrated Messaging Apps Nov 6, 2023
    • Nov 3, 2023 New Guest Post - Tianjin Port: Leading Edge of 5G, AI and IoT Nov 3, 2023
  • October 2023
    • Oct 31, 2023 October Writing Roundup Oct 31, 2023
    • Oct 31, 2023 New Podcast - Insights on CX and AI with NICE Oct 31, 2023
    • Oct 30, 2023 Avaya Rejuvenation - Can They Do It? Oct 30, 2023
    • Oct 24, 2023 Next Speaking Opp - UCaaS/CCaaS and AI with Rosenblatt Securities Oct 24, 2023
    • Oct 19, 2023 Next Stops - SCTC in Raleigh, WebexOne in Anaheim Oct 19, 2023
    • Oct 18, 2023 Spotlight on Operator Connect - New Guest Post Oct 18, 2023
    • Oct 18, 2023 Jeff Pulver is Back - VON Evolution, New York City Oct 18, 2023
    • Oct 15, 2023 Next Stop - Dubai for GITEX and Avaya Oct 15, 2023
    • Oct 9, 2023 UC Expo London - Quick Take and Photos Oct 9, 2023
    • Oct 7, 2023 London Called, Lima Calling - NICE Analyst Summit Next Oct 7, 2023
    • Oct 6, 2023 Tianjin, China Smart Port Visit – Quick Post, Video and Pix Oct 6, 2023
    • Oct 3, 2023 Early October - Time for Newsletter and Podcast Oct 3, 2023
    • Oct 2, 2023 USA Today - Am Profiled in an Article There Oct 2, 2023
    • Oct 1, 2023 September Writing Roundup Oct 1, 2023
  • September 2023
    • Sep 28, 2023 Cloud Communications Alliance Event - Quick Take and Pix Sep 28, 2023
    • Sep 26, 2023 UC Expo, London - Another Panel Session Sep 26, 2023
    • Sep 26, 2023 Next Stop - NYC and Cloud Communications Alliance Sep 26, 2023
    • Sep 15, 2023 Time to Travel - 7 Weeks, 8 Stops Sep 15, 2023
    • Sep 15, 2023 New Video with Evolve IP - The Role of Independent Analysts Sep 15, 2023
    • Sep 14, 2023 Next Event - UC Expo UK, London Sep 14, 2023
    • Sep 11, 2023 CCTC Event in Toronto - Quick Post and Pix Sep 11, 2023
    • Sep 6, 2023 New Month - Time for Newsletter and New Podcast Sep 6, 2023
    • Sep 5, 2023 New Guest Article - Climbing Over CCaaS Obstacles Sep 5, 2023
    • Sep 1, 2023 How AI is Transforming Voice Comms - My Latest for Aizan Sep 1, 2023
  • August 2023
    • Aug 31, 2023 August Writing Roundup Aug 31, 2023
    • Aug 25, 2023 Next Webinar - Where to Invest for Long-Term Contact Center Success Aug 25, 2023
    • Aug 23, 2023 New Video Interview - 5G Trends from MWC Shanghai Aug 23, 2023
    • Aug 22, 2023 Next Speaking Slot - Digital Transformation, CX and AI Aug 22, 2023
    • Aug 18, 2023 Latest Podcast - AI and the Contact Center, with Cresta Aug 18, 2023
    • Aug 15, 2023 North Carolina Electric Cooperatives Conference - Quick Take and Pix Aug 15, 2023
    • Aug 9, 2023 Newsletter Time, and Podcast Too Aug 9, 2023
    • Aug 7, 2023 Writing Roundup for July Aug 7, 2023
  • July 2023
    • Jul 18, 2023 New Guest Post - Part 2 About Teams and Telephony Jul 18, 2023
    • Jul 13, 2023 MWC Shanghai - Quick Take and Photos Jul 13, 2023
    • Jul 12, 2023 My Next Webinar with NICE - Using AI to Drive CX Jul 12, 2023
    • Jul 11, 2023 Microsoft Teams and Phone System - Know the Difference - New Guest Post Jul 11, 2023
    • Jul 10, 2023 July Newsletter and Podcast Out Now Jul 10, 2023
    • Jul 6, 2023 Telecom Reseller Podcast - My Enreach White Paper on Mobile UCaaS Jul 6, 2023
    • Jul 5, 2023 Avaya ENGAGE - Act III - My Takeaways on BCStrategies Jul 5, 2023
    • Jul 4, 2023 Writing Roundup for June Jul 4, 2023
  • June 2023
    • Jun 16, 2023 Next Stop - Orlando and Avaya ENGAGE Jun 16, 2023
    • Jun 14, 2023 New Guest Post - Raising the Bar for A2P Messaging Jun 14, 2023
    • Jun 8, 2023 New Month - New Newsletter and New Podcast Jun 8, 2023
    • Jun 7, 2023 New White Paper on Enterprise Mobility - for Enreach Jun 7, 2023
    • Jun 5, 2023 May Writing Roundup Jun 5, 2023
    • Jun 1, 2023 New Podcast - Talking Generative AI with Cresta's CMO Jun 1, 2023
  • May 2023
    • May 31, 2023 My Latest White Paper - Re-Thinking the On-Hold Experience May 31, 2023
    • May 30, 2023 Are We Moving Too Fast with AI? My Latest on No Jitter May 30, 2023
    • May 29, 2023 New Podcast with NICE - Fraud Detection Through Training and AI May 29, 2023
    • May 18, 2023 New Kudo - Top UCaaS Influencer to Follow from 8x8 May 18, 2023
    • May 5, 2023 Next Stop - Five9 Analyst Summit - Porto, Portugal May 5, 2023
    • May 5, 2023 UC Awards 2023 - It's On Now - Time to Meet the Judges May 5, 2023
    • May 4, 2023 How to Manage Telecom Fraud - Guest Article for Contact Center Pipeline May 4, 2023
    • May 3, 2023 Newsletter Time, Podcast Too - May Editions Out Now May 3, 2023
    • May 1, 2023 April Writing Roundup May 1, 2023
  • April 2023
    • Apr 24, 2023 Next Webinar - Contact Center Market Update for CCSC Apr 24, 2023
    • Apr 19, 2023 Shout-out for UCX USA Event - Guest Video Spot Apr 19, 2023
    • Apr 14, 2023 New Series from NICE: ChatGPT Created This Webinar Apr 14, 2023
    • Apr 13, 2023 Enterprise Connect Redux - 4 Recap Interviews Apr 13, 2023
    • Apr 12, 2023 POTS Replacement Challenges - My Latest on No Jitter Apr 12, 2023
    • Apr 6, 2023 Extreme Networks Influencer Summit - Quick Take and Pix Apr 6, 2023
    • Apr 5, 2023 New Month - April Newsletter and Podcast Now Apr 5, 2023
    • Apr 4, 2023 Enterprise Connect 2023 - Takeaways (sort of) and Photos Apr 4, 2023
    • Apr 3, 2023 March Writing Roundup Apr 3, 2023
  • March 2023
    • Mar 14, 2023 8x8 Analyst Day - My Thoughts and Photos Mar 14, 2023
    • Mar 7, 2023 Enterprise Connect Preview on No Jitter - My Enterprise Speech Tech Roundtable Mar 7, 2023
    • Mar 6, 2023 Big UC News - Latest Episode - Avaya Ch. 11, Zoho and UC, State of Webex Mar 6, 2023
    • Mar 3, 2023 It's March - Newsletter Time, and Podcast Too Mar 3, 2023
    • Mar 1, 2023 February Writing Roundup Mar 1, 2023
  • February 2023
    • Feb 28, 2023 New Guest Post with Ooma - 2023 Business Market Outlook Feb 28, 2023
    • Feb 27, 2023 My Next Webinar - Feb. 28 at 2ET - The UCaaS Opportunity with SkySwitch Feb 27, 2023
    • Feb 24, 2023 Future of Work Expo Redux - Press Coverage Digest Feb 24, 2023
    • Feb 22, 2023 Future of Work Expo Recap - Review and Pix Feb 22, 2023
    • Feb 17, 2023 Enterprise Connect Update #2 - Roundtable Session on Enterprise Speech Tech Feb 17, 2023
    • Feb 13, 2023 New Podcast with NICE - AI in the Contact Center Feb 13, 2023
    • Feb 9, 2023 Enterprise Connect Update #1 - Innovation Showcase Feb 9, 2023
    • Feb 2, 2023 New White Paper for NICE - Business Value of AI Beyond the Contact Center Feb 2, 2023
    • Feb 1, 2023 Big CX News - AWS, Avaya and ChatGPT Feb 1, 2023
  • January 2023
    • Jan 31, 2023 January Writing Roundup Jan 31, 2023
    • Jan 26, 2023 Future of Work Expo, Feb. 14-16 - Updates Jan 26, 2023
    • Jan 18, 2023 Next Webinar - with NICE - Tapping AI Beyond Chatbots Jan 18, 2023
    • Jan 13, 2023 Future of Work Expo, Ft. Lauderdale - Feb 14-16 Jan 13, 2023
    • Jan 5, 2023 Next Webinar - Jan. 12 - 2023 Crystal Ball for Collaboration with IR Jan 5, 2023
    • Jan 4, 2023 New Year, New Newsletter and Podcast - January Editions Out Now Jan 4, 2023
  • December 2022
    • Dec 30, 2022 December Writing Roundup Dec 30, 2022
    • Dec 21, 2022 Telemarketing Fraud and Risks to Businesses - My Latest on No Jitter Dec 21, 2022
    • Dec 20, 2022 Big CX News, Episode 3 - AWS, RingCentral, and Salesforce Dec 20, 2022
    • Dec 13, 2022 My Latest Insight Report - for Upstream Works Software Dec 13, 2022
    • Dec 12, 2022 My Next SCTC Fireside Chat - Dec. 14: "I've Been Everywhere, Man!" Dec 12, 2022
    • Dec 7, 2022 Newsletter Time - Podcast Too - December Editions Out Now Dec 7, 2022
    • Dec 2, 2022 November Writing Roundup Dec 2, 2022
  • November 2022
    • Nov 30, 2022 New White Paper - AI for the Contact Center, with NICE Nov 30, 2022
    • Nov 28, 2022 New Podcast - with Intermedia, Talking About Cloud Migration Nov 28, 2022
    • Nov 23, 2022 Next Webinar - with Five9, Canadian Contact Center Market Trends Nov 23, 2022
    • Nov 22, 2022 New Podcast - with NICE, on Digital Agent Experience Nov 22, 2022
    • Nov 21, 2022 Mavenir Analyst Event - Quick Take and Pix Nov 21, 2022
    • Nov 15, 2022 Vendor Roundup for AI Usage in the Contact Center - My Latest on No Jitter Nov 15, 2022
    • Nov 14, 2022 Next Stop - Dallas and Mavenir Nov 14, 2022
    • Nov 10, 2022 Zoomtopia - Quick Pix and Post Nov 10, 2022
    • Nov 7, 2022 Next Stop - San Jose and Zoomtopia Nov 7, 2022
    • Nov 4, 2022 New Strategic Insights Report - with Upstream Works Nov 4, 2022
    • Nov 3, 2022 Newsletter Time - November Edition, Same for Watch This Space Podcast Nov 3, 2022
    • Nov 2, 2022 Cisco WebexOne Analyst Open House - Quick Take and Photos Nov 2, 2022
  • October 2022
    • Oct 31, 2022 October Writing Roundup Oct 31, 2022
    • Oct 31, 2022 Next Stop - San Francisco and Twilio SIGNAL Oct 31, 2022
    • Oct 28, 2022 RingCentral Analyst Summit - Quick Take and Photos Oct 28, 2022
    • Oct 26, 2022 SCTC Annual Conference, Dallas - Quick Take and Pix Oct 26, 2022
    • Oct 19, 2022 Next Stops - Cisco, SCTC, SIPtones Gig and RingCentral Oct 19, 2022
    • Oct 18, 2022 UC Expo London - Quick Pix and Video Clip Oct 18, 2022
    • Oct 11, 2022 UC Expo London - Second Panel Session Oct 11, 2022
    • Oct 10, 2022 CCTC Event in Toronto - Some Photos Oct 10, 2022
    • Oct 7, 2022 Next Stops - the Marrakesh Express and London Calling Oct 7, 2022
    • Oct 6, 2022 Newsletter Time - Podcast Too - October Editions Out Now Oct 6, 2022
  • September 2022
    • Sep 30, 2022 September Writing Roundup Sep 30, 2022
    • Sep 27, 2022 UC Expo 2022, London - Speaking Shout-Out Sep 27, 2022
    • Sep 22, 2022 Next Guest Post for NICE - A Bigger CX Vision for a Digital-First World Sep 22, 2022
    • Sep 22, 2022 Vonage AI Studio - Have They Cracked the Code with AI? Sep 22, 2022
    • Sep 12, 2022 NICE Things Come in Small Packages - Analyst Summit Preview Sep 12, 2022
    • Sep 8, 2022 New Guest Post for NICE - Their New Branding and CXi Vision Sep 8, 2022
    • Sep 7, 2022 September Newsletter Now Published - Latest Podcast Episode Too Sep 7, 2022
    • Sep 6, 2022 Contact Center Pipeline - New Article: Closing the Customer Service Gap Sep 6, 2022
    • Sep 2, 2022 August Writing Roundup Sep 2, 2022
  • August 2022
    • Aug 31, 2022 My Latest Guest Post - Value of Continuous Testing for UCaaS Aug 31, 2022
    • Aug 25, 2022 My Latest Podcast - with Patrick Sullivan, 2600Hz Aug 25, 2022
    • Aug 10, 2022 Is Hybrid Work Working? Depends Who You Talk To - My Latest Article Aug 10, 2022
    • Aug 3, 2022 Newsletter Time - New Podcast Too Aug 3, 2022
    • Aug 2, 2022 New Guest Post for NICE - Call Deflection and Agent Experience Aug 2, 2022
    • Aug 1, 2022 Next Webinar - with Servion and Cisco; Driving Digital Transformation in the Contact Center Aug 1, 2022
    • Aug 1, 2022 July Writing Roundup Aug 1, 2022
  • July 2022
    • Jul 22, 2022 AI and the Contact Center - My Q&A with CEO of Upstream Works Jul 22, 2022
    • Jul 6, 2022 July - Newsletter and Podcast Time Jul 6, 2022
    • Jul 1, 2022 June Writing Roundup Jul 1, 2022
  • June 2022
    • Jun 30, 2022 New Guest Blog Post for NICE - Impact of Legacy Tech on Agent Retention Jun 30, 2022
    • Jun 29, 2022 Future of Work Expo - Quick Take and Photos Jun 29, 2022
    • Jun 8, 2022 3 Building Blocks for Greater CX - My Latest on No Jitter Jun 8, 2022
    • Jun 2, 2022 Newsletter Time - June Issue, and Podcast Too Jun 2, 2022
    • Jun 1, 2022 BCStrategies Podcast - UCaaS and CCaaS: Better Together Jun 1, 2022
  • May 2022
    • May 31, 2022 May Writing Roundup May 31, 2022
    • May 26, 2022 Next Webinar - June 9 with Servion May 26, 2022
    • May 19, 2022 Time for UC Awards 2022 - Back Again as Judge May 19, 2022
    • May 17, 2022 New Video Interview - Future of Work for Contact Centers May 17, 2022
    • May 16, 2022 Next Webinar - with LumenVox, Talking Speech Tech, May 25 May 16, 2022
    • May 12, 2022 Latest Guest Spot on ZKast - Poly and Cisco Takeaways, Plus Hybrid Work May 12, 2022
    • May 10, 2022 My Next Webinar - with Five9, May 26 May 10, 2022
    • May 6, 2022 State of AI for Communications in Healthcare - My Latest on No Jitter May 6, 2022
    • May 4, 2022 Poly Experience Center New York Launch - Quick Take and Photos May 4, 2022
    • May 2, 2022 April Writing Roundup May 2, 2022
  • April 2022
    • Apr 22, 2022 Next Webinar with Light Reading - Harnessing Innovation to Overcome Uncertainty Apr 22, 2022
    • Apr 20, 2022 Spring VON3 - Virtual Event Next Week - Web3, Creator Economy and Future of Communications Apr 20, 2022
    • Apr 19, 2022 Channel Partners Event - My Takeaways on No Jitter Apr 19, 2022
    • Apr 13, 2022 Channel Partners Event, Las Vegas - Quick Thoughts and Photos Apr 13, 2022
    • Apr 8, 2022 New E-Book with Cisco - Webex Go: Mobile Collaboration for Hybrid Work Apr 8, 2022
    • Apr 6, 2022 Newsletter Time - April Issue, Podcast Too Apr 6, 2022
    • Apr 5, 2022 Next Stop - Channel Partners Conference, Las Vegas Apr 5, 2022
    • Apr 4, 2022 March Writing Roundup Apr 4, 2022
  • March 2022
    • Mar 29, 2022 Empathy in Action - My Book Review, Running on BCStrategies Mar 29, 2022
    • Mar 28, 2022 Enterprise Connect – Quick Take - Happy, Engaged, Busy and Fun! Mar 28, 2022
    • Mar 4, 2022 Newsletter Time - March Issue and New Podcast Too Mar 4, 2022
    • Mar 1, 2022 Preview for my Enterprise Connect Talk - Latest on No Jitter Mar 1, 2022
  • February 2022
    • Feb 23, 2022 New Kudo - Channel Futures 2022 Channel Influencer Feb 23, 2022
    • Feb 17, 2022 Future of Work Expo - June 21-23, Ft. Lauderdale - Coming? Feb 17, 2022
    • Feb 7, 2022 Next Speaking Gig - Enterprise Connect, March 21 Feb 7, 2022
    • Feb 3, 2022 Newsletter Time - Podcast Too for February Feb 3, 2022
    • Feb 1, 2022 My Next Webinar - with Vonage and the CPaaS Opportunity Feb 1, 2022
  • January 2022
    • Jan 31, 2022 Writing Roundup - January 2022 Jan 31, 2022
    • Jan 28, 2022 New Influencer Kudo - Who's Who in Future of Work? Jan 28, 2022
    • Jan 21, 2022 New Age of Voice - Guest Post for ISI Jan 21, 2022
    • Jan 20, 2022 New Influencer List from 8x8 - This Time it's UCaaS Jan 20, 2022
    • Jan 19, 2022 Next Speaking Opp - VON3 Summit, Next Tuesday - Discount Code Here Jan 19, 2022
    • Jan 18, 2022 Getting Beyond Voice: Selling Cloud Services - My Latest on Channel Futures Jan 18, 2022
    • Jan 13, 2022 Our 2022 Predictions - Latest BCStrategies Podcast Jan 13, 2022
    • Jan 6, 2022 Next Event - UC Summit 2022, January 24-28 Jan 6, 2022
    • Jan 5, 2022 Newsletter Time - Podcast Too - January Editions Published Now Jan 5, 2022
    • Jan 5, 2022 New Kudo - 16 Hybrid Work Influencers to Follow in 2022 Jan 5, 2022
  • December 2021
    • Dec 31, 2021 December Writing Roundup Dec 31, 2021
    • Dec 28, 2021 We Need UCaaS More Than Ever for Hybrid Work - My Latest on No Jitter Dec 28, 2021
    • Dec 24, 2021 2021 - The Year Voice Innovation Expanded - My Latest on No Jitter Dec 24, 2021
    • Dec 20, 2021 2021 Year in Review - Our BCStrategies Podcast Dec 20, 2021
    • Dec 17, 2021 Avaya ENGAGE Takeaways - Experience Builders, MPC and Composable Enterprises Dec 17, 2021
    • Dec 8, 2021 Future of Work Expo is Back - Feb. 8-10, Ft. Lauderdale Dec 8, 2021
    • Dec 6, 2021 Industry News and Merger Trends - Our Latest BCStrategies Podcast Dec 6, 2021
    • Dec 6, 2021 Next Speaking Gig - Five9 CX Summit Canada, Dec. 8 Dec 6, 2021
    • Dec 2, 2021 Newsletter Time - December Issue Out Now, Podcast Too Dec 2, 2021
  • November 2021
    • Nov 30, 2021 November Writing Roundup Nov 30, 2021
    • Nov 24, 2021 Copper Sunset - Was Guest on Channel Futures Podcast - Coffee with Craig and James Nov 24, 2021
    • Nov 23, 2021 Why the New Age of Voice Will Create New Business Value - my Latest on No Jitter Nov 23, 2021
    • Nov 19, 2021 UCaaS and CCaaS: Better Together for Cloud Migration - my Latest on No Jitter Nov 19, 2021
    • Nov 17, 2021 Start Saying Goodbye to the Contact Center - My Latest on No Jitter Nov 17, 2021
    • Nov 15, 2021 Spotlight on SIPPIO - Q&A with Dawn-Marie Elder and Voice-Enabling UCaaS Nov 15, 2021
    • Nov 3, 2021 It's Newsletter Time - Podcast Too Nov 3, 2021
    • Nov 2, 2021 An Enterprise-Wide Approach to Connected Customer Experiences - My Latest White Paper for Cisco Nov 2, 2021
    • Nov 1, 2021 October Writing Roundup Nov 1, 2021
  • October 2021
    • Oct 29, 2021 On the Set in NYC - Twitter Live Event with Huawei USA Oct 29, 2021
    • Oct 26, 2021 Next Stop - NYC, then San Diego - SCTC Conference and SIPtones Time! Oct 26, 2021
    • Oct 7, 2021 Newsletter Time - Podcast Too - More on The Great Resignation Oct 7, 2021
    • Oct 6, 2021 The Great Resignation, and Other Hybrid Work Challenges - My Latest on No Jitter Oct 6, 2021
    • Oct 5, 2021 Today is CX Day 2021 - Details Here, Along with Analyst Perspectives Oct 5, 2021
    • Oct 4, 2021 Reflections on Enterprise Connect - Our BCStrategies Podcast Oct 4, 2021
    • Oct 1, 2021 September Writing Roundup Oct 1, 2021
  • September 2021
    • Sep 21, 2021 Thoughts on Zoomtopia - Our Latest BCStrategies Podcast Sep 21, 2021
    • Sep 10, 2021 Enterprise Connect - Preview of My Speech Tech Update on BCStrategies Sep 10, 2021
    • Sep 9, 2021 Newsletter Time Again - September Issue - Podcast Too Sep 9, 2021
    • Sep 1, 2021 August Writing Roundup Sep 1, 2021
  • August 2021
    • Aug 25, 2021 Enterprise Connect - Preview of My Speech Tech Update on No Jitter Aug 25, 2021
    • Aug 17, 2021 Hosting a LinkedIn Live Event with Andy Purdy of Huawei USA - Tomorrow at 2ET Aug 17, 2021
    • Aug 10, 2021 My Latest Podcast with Arkphire - Developing Trust with Remote Workers Aug 10, 2021
    • Aug 5, 2021 Spotlight on Global Supply Chain Management: Lessons Learned from the Semiconductor Chip Shortage Aug 5, 2021
    • Aug 5, 2021 Newsletter Time Again - August Issue - Podcast Too Aug 5, 2021
  • July 2021
    • Jul 30, 2021 July Writing Roundup Jul 30, 2021
    • Jul 29, 2021 Our Latest BCStrategies Podcast - Zoom's Acquisition of Five9 Jul 29, 2021
    • Jul 19, 2021 Hybrid Work - Trust Holds the Key to Productivity - My Latest for No Jitter Jul 19, 2021
    • Jul 8, 2021 Newsletter Time Again - July Issue - Podcast Too Jul 8, 2021
    • Jul 2, 2021 June Writing Roundup Jul 2, 2021
    • Jul 1, 2021 Genesys Xperience - My Perspectives on CX and DX on BCStrategies Jul 1, 2021
    • Jul 1, 2021 My Next Webinar with Ingram Micro Canada - Guiding Your Customers to Hybrid Work Jul 1, 2021
  • June 2021
    • Jun 22, 2021 Future of Work Session Tomorrow - Hybrid Work - It's Complicated! Jun 22, 2021
    • Jun 22, 2021 Future of Work Session Tomorrow - Post-Pandemic Workplace Jun 22, 2021
    • Jun 17, 2021 Spotlight Video Interview with Onalytica Jun 17, 2021
    • Jun 11, 2021 My Next Webinar with NovelVox - Digital Strategy to Transform Customer Service Jun 11, 2021
    • Jun 10, 2021 Future of Work Event, During ITEXpo - June 23-25 Jun 10, 2021
    • Jun 9, 2021 Voice - Bigger Than Ever - My Latest on No Jitter Jun 9, 2021
    • Jun 4, 2021 UC Awards 2021 - Applications Open and Judging Again Jun 4, 2021
    • Jun 2, 2021 Newsletter Time Again - June Issue - Podcast Too Jun 2, 2021
    • Jun 1, 2021 May Writing Roundup Jun 1, 2021
  • May 2021
    • May 31, 2021 Talkdesk CX Innovators Awards 2021 - Judging Again May 31, 2021
    • May 19, 2021 More From Onalytica - Profile Interview May 19, 2021
    • May 18, 2021 Who's Who in Unified Communications? - Latest from Onalytica May 18, 2021
    • May 14, 2021 UCX: Now - May 19-20, Next Speaking Opp May 14, 2021
    • May 14, 2021 My Next Webinar with TelcoBridges - Contact Center as a Service: Challenges and Successes May 14, 2021
    • May 10, 2021 Cloud Conventions 2021 - May 12-14 - Next Speaking Spot for Me May 10, 2021
    • May 6, 2021 Five9 Analyst Summit - My Quick Take May 6, 2021
    • May 5, 2021 Newsletter Time Again - May Issue - Podcast Too May 5, 2021
    • May 4, 2021 CCaaS - Rethinking Your CX Strategy - My Latest on No Jitter May 4, 2021
    • May 3, 2021 Cloud Conventions 2021 - May 12-14 - Next Speaking Spot for Me May 3, 2021
  • April 2021
    • Apr 21, 2021 Back to School - Our First PulveREDU Course: The New Voice Apr 21, 2021
    • Apr 15, 2021 Roundup of Recent Industry Events - Our Latest BCStrategies Podcast Apr 15, 2021
    • Apr 8, 2021 My Next Webinar with Lumen - Security Considerations for UCaaS Apr 8, 2021
    • Apr 7, 2021 Newsletter Time Again - April Issue - Podcast Too Apr 7, 2021
    • Apr 2, 2021 New Onalytica Report - Who’s Who in Telecoms? Apr 2, 2021
    • Apr 1, 2021 March Writing Roundup Apr 1, 2021
  • March 2021
    • Mar 30, 2021 Hybrid Work - It's Complicated - My Latest on No Jitter Mar 30, 2021
    • Mar 19, 2021 Impressions from Microsoft Ignite - Our BCStrategies Podcast Mar 19, 2021
    • Mar 17, 2021 High Availability Direct Routing for Teams - BCStrategies Post Mar 17, 2021
    • Mar 15, 2021 What Was Supposed to be Here by Now? Our Latest BCStrategies Podcast Mar 15, 2021
    • Mar 8, 2021 My Microsoft Ignite Takeaways on BCStrategies - Their Vision for a Post-PC World Mar 8, 2021
    • Mar 5, 2021 My Next Webinar with Huawei - 5G for Enterprise Digital Transformation Mar 5, 2021
    • Mar 3, 2021 Newsletter Time Again - March Issue - Podcast Too Mar 3, 2021
    • Mar 1, 2021 February Writing Roundup Mar 1, 2021
  • February 2021
    • Feb 25, 2021 My Next Webinar with RingCentral - Video Killed the Telephone Call. Or Did It? Feb 25, 2021
    • Feb 23, 2021 The Hybrid Workplace - New Opportunities for Collaboration: My Latest on No Jitter Feb 23, 2021
    • Feb 22, 2021 UC Today Video Panel - CPaaS Vendors and Tech to Watch in 2021 Feb 22, 2021
    • Feb 19, 2021 My Next Webinar with Mitel - 2021 Roadmap for Digital CX Feb 19, 2021
    • Feb 15, 2021 A Conversation About Conversational AI - Our Latest BCStrategies Podcast Feb 15, 2021
    • Feb 10, 2021 Guest Spot on Rob Barlow's Unleash The Potential Video Podcast Feb 10, 2021
    • Feb 2, 2021 Newsletter Time Again - February Issue - Podcast Too Feb 2, 2021
    • Feb 1, 2021 January Writing Roundup Feb 1, 2021
  • January 2021
    • Jan 22, 2021 Voice-Enabling Microsoft Teams - the UCaaS Opportunity - My Latest Guest Post Jan 22, 2021
    • Jan 20, 2021 The Hybrid Workplace - New Opportunities for Collaboration: My Latest on No Jitter Jan 20, 2021
    • Jan 19, 2021 Best Practices for Video Meetings - Our Latest BCStrategies Podcast Jan 19, 2021
    • Jan 15, 2021 Unified Presence - the Real Challenge for Cross-Platform Collaboration - Guest Post for NextPlane Jan 15, 2021
    • Jan 15, 2021 2021 Predictions for the Collaboration Space - Our BCStrategies Podcast Jan 15, 2021
    • Jan 14, 2021 Embracing Contact Center AI in 2021 - My Latest for Upstream Works Jan 14, 2021
    • Jan 14, 2021 Oracle Startup Idol - Am Judging Again Jan 14, 2021
    • Jan 6, 2021 Newsletter Time Again - January Edition, and Podcast too Jan 6, 2021
    • Jan 5, 2021 2020 Year in Review - Our BCStrategies Podcast Jan 5, 2021
    • Jan 4, 2021 December Writing Roundup Jan 4, 2021
  • December 2020
    • Dec 15, 2020 Cisco WebexOne - Our Take - Latest BCStrategies Podcast Dec 15, 2020
    • Dec 11, 2020 The Accelerated Need for Digital CX in 2021 - My Latest for Upstream Works Dec 11, 2020
    • Dec 10, 2020 Top 5 Collaboration Trends for 2021 - My Take for EM360 Dec 10, 2020
    • Dec 8, 2020 A Better Way to Do AI - My Latest on No Jitter Dec 8, 2020
    • Dec 8, 2020 What Contact Centers Can Learn from the Tampa Bay Rays Dec 8, 2020
    • Dec 7, 2020 Next SCTC Fireside Chat - AI for Consultants, Part 5 -This Wednesday Dec 7, 2020
    • Dec 7, 2020 December Newsletter and Podcast are Out Dec 7, 2020
    • Dec 3, 2020 Spotlight on SBCs with Ingate - my Latest on BCStrategies Dec 3, 2020
    • Dec 1, 2020 My Next SCTC Fireside Chat on AI - This Wednesday, with Avaya Dec 1, 2020
    • Dec 1, 2020 My November Writing Roundup Dec 1, 2020
  • November 2020
    • Nov 30, 2020 Watch This Space Podcast - Now Featured on BCStrategies Nov 30, 2020
    • Nov 19, 2020 My Next Webinar with RingCentral - the Case for Cloud Telephony in 2021 Nov 19, 2020
    • Nov 18, 2020 My Latest for Upstream Works - Pandemic Implications for CX and the Contact Center Nov 18, 2020
    • Nov 17, 2020 Next SCTC Fireside Chat on AI - This Wednesday, with Vonage and Journey.ai Nov 17, 2020
    • Nov 12, 2020 My Latest White Paper - Mitel - CX Challenges in Pandemic Times Nov 12, 2020
    • Nov 10, 2020 A Change is Gonna Come - Takeaways From Zoom, Twilio and Slack on No Jitter Nov 10, 2020
    • Nov 9, 2020 Next SCTC Fireside Chat - This Wednesday, with Genesys and Inference Nov 9, 2020
    • Nov 6, 2020 Newsletter Time Again - November Issue - Podcast Too Nov 6, 2020
    • Nov 3, 2020 SCTC Fireside Chat Tomorrow - the AI Opportunity for Consultants Nov 3, 2020
    • Nov 2, 2020 My October Writing Roundup Nov 2, 2020
  • October 2020
    • Oct 30, 2020 My Next Webinar with Lifesize - Contact Center Success Strategies in 2021 Oct 30, 2020
    • Oct 28, 2020 The Hybrid Workplace - New Research and My Latest for BCStrategies Oct 28, 2020
    • Oct 20, 2020 New Guest Post with Smarsh - New Value with Voice for FinServ Oct 20, 2020
    • Oct 16, 2020 Webinar Preview: What Contact Centers Really Need - Big Analytics, not Big Data Oct 16, 2020
    • Oct 6, 2020 Newsletter Time Again - October Issue Oct 6, 2020
    • Oct 1, 2020 My September Writing Roundup Oct 1, 2020
  • September 2020
    • Sep 30, 2020 Keeping Up with Tech - Same as it Ever Was: My Latest on No Jitter Sep 30, 2020
    • Sep 25, 2020 Hey, I'm #28! Top 100 Unified Comms Influencers Sep 25, 2020
    • Sep 25, 2020 UC Expo 2020 - Am Doing Two Sessions Next Week Sep 25, 2020
    • Sep 24, 2020 Our Latest BCStrategies Podcast - Employee Engagement During COVID-19 Sep 24, 2020
    • Sep 24, 2020 My Next Webinar with Eventus - Managing the Contact Center Data Deluge Sep 24, 2020
    • Sep 17, 2020 My Next Webinar with IntelePeer - CPaaS to Power the New CX Sep 17, 2020
    • Sep 15, 2020 UC Now: Virtual Event - Sept. 29-Oct. 1 - Am on Two Sessions Sep 15, 2020
    • Sep 14, 2020 My Next Webinar with Huawei - IoT for Social Good in Pandemic Times Sep 14, 2020
    • Sep 10, 2020 Top 5 Moments - Energy Thought Summit - I'm #4! Sep 10, 2020
    • Sep 9, 2020 Newsletter Time Again - September Issue Sep 9, 2020
    • Sep 2, 2020 August Writing Roundup Sep 2, 2020
    • Sep 1, 2020 Digitcom Insight Paper #3 Now Posted Sep 1, 2020
  • August 2020
    • Aug 27, 2020 The Real Driver of CX in 2020? - My Latest for No Jitter Aug 27, 2020
    • Aug 21, 2020 New Podcast - Driving Employee Engagement with Communications Technology Aug 21, 2020
    • Aug 17, 2020 Am Speaking with Talkdesk During Customer Contact Week this Thursday Aug 17, 2020
    • Aug 13, 2020 Enterprise Connect Redux - Am Giving My Talk Again Next Wednesday Aug 13, 2020
    • Aug 6, 2020 ICYMI - My Enterprise Connect Talk on Enterprise Speech and AI - Replay Posted Now Aug 6, 2020
    • Aug 5, 2020 Newsletter Time Again - August Issue Aug 5, 2020
    • Aug 4, 2020 New Podcast - This Time, as a Guest on Unified Comms Influencers Aug 4, 2020
    • Aug 3, 2020 July Writing Roundup Aug 3, 2020
  • July 2020
    • Jul 30, 2020 UC Awards 20 - Winners Ceremony Broadcast Now Posted Jul 30, 2020
    • Jul 29, 2020 Digitcom Series, Pt. 2 - Key Communications Challenges Facing Canadian Businesses Jul 29, 2020
    • Jul 24, 2020 Enterprise Connect Virtual - 5 Speakers with SCTC Jul 24, 2020
    • Jul 22, 2020 Oracle Startup Idol Event Jul 22, 2020
    • Jul 22, 2020 Preview for My Speech Tech Session at Enterprise Connect Jul 22, 2020
    • Jul 21, 2020 My Latest on BCStrategies - Google, Microsoft and Slack - 3 Visions for Collaboration Jul 21, 2020
    • Jul 21, 2020 Our Latest Podcast - The Evolving Collaboration Landscape Jul 21, 2020
    • Jul 17, 2020 UC Awards 2020 - Finalists Announced Today Jul 17, 2020
    • Jul 14, 2020 My Latest White Paper - RingCentral Video and Fixing the Meetings Milieu Jul 14, 2020
    • Jul 8, 2020 Newsletter Time Again - July Issue Jul 8, 2020
    • Jul 2, 2020 ITSPA - Speaking on a Virtual Panel Session Jul 2, 2020
    • Jul 1, 2020 June Writing Roundup Jul 1, 2020
  • June 2020
    • Jun 26, 2020 Enterprise Connect Virtual - Am Speaking on Speech Tech Jun 26, 2020
    • Jun 24, 2020 June Podcast Now Posted - Workplace Perspectives in Pandemic Times Jun 24, 2020
    • Jun 19, 2020 New Series on Migrating Legacy Telephony to Cloud for Digitcom Jun 19, 2020
    • Jun 18, 2020 #140Conf Live - Future of Work Virtual Event Jun 18, 2020
    • Jun 17, 2020 My Next Webinar - SD WAN with Oracle, June 23 Jun 17, 2020
    • Jun 16, 2020 SCTC Regional Event - the Virtues of Being Virtual Jun 16, 2020
    • Jun 11, 2020 Next Virtual Event - #140Conf Live - Speaking About Future of Work, June 17 Jun 11, 2020
    • Jun 9, 2020 Who Wants to Return to the Office? My Latest on No Jitter Jun 9, 2020
    • Jun 1, 2020 Virtual Events and Future of Conferences - Two New Things on BCStrategies Jun 1, 2020
    • Jun 1, 2020 May Writing Roundup Jun 1, 2020
  • May 2020
    • May 29, 2020 Next Virtual Event - SCTC's Regional Event for Canada, June 12 May 29, 2020
    • May 26, 2020 New Podcast - The Evolving New Normal - and New SIPtones Clips! May 26, 2020
    • May 12, 2020 My New Report for Metaswitch - Mobile UX with UCaaS May 12, 2020
    • May 6, 2020 Newsletter Time Again - May Issue May 6, 2020
    • May 4, 2020 Cloud Conventions, May 11-14 Virtual Event - Speaking There May 4, 2020
    • May 1, 2020 Post-COVID Business World Predictions - Our BCStrategies Podcast May 1, 2020
    • May 1, 2020 April Writing Roundup May 1, 2020
  • April 2020
    • Apr 29, 2020 My Latest Podcast - Talking AI and CX with Germany's parlamind Apr 29, 2020
    • Apr 28, 2020 Re-Imagining Industry Conferences in Pandemic Times Apr 28, 2020
    • Apr 20, 2020 New Podcast - State of the Industry for Collab - Cloud Conventions Preview Apr 20, 2020
    • Apr 17, 2020 Business Continuity Webinar with 8x8 - Replay Available Now Apr 17, 2020
    • Apr 16, 2020 Cloud Conventions - My Next Event and Speaking Spot Apr 16, 2020
    • Apr 15, 2020 Zoom Bombing or Bashing? Our Latest BCStrategies Podcast Apr 15, 2020
    • Apr 8, 2020 Newsletter Time Again - April Issue Apr 8, 2020
    • Apr 6, 2020 Supporting Collaboration with WFH is a Team Effort Apr 6, 2020
    • Apr 3, 2020 Live Twitter Chat - The New Telecom Economy Apr 3, 2020
    • Apr 2, 2020 Next Webinar - Business Continuity with 8x8 Apr 2, 2020
    • Apr 1, 2020 March Writing Roundup Apr 1, 2020
  • March 2020
    • Mar 31, 2020 New Podcast - Remote Working with Monday.com Mar 31, 2020
    • Mar 26, 2020 My Next Webinar - with Metaswitch - Enabling Remote Working Mar 26, 2020
    • Mar 24, 2020 Sharing my Latest Podcast - Future of Work Expo Review Mar 24, 2020
    • Mar 23, 2020 New Podcast - Talking Voice Bots and Audio Quality on No Jitter Mar 23, 2020
    • Mar 19, 2020 How Speakerphones Add Value for Collaboration Mar 19, 2020
    • Mar 16, 2020 BCStrategies Podcast - Our Take on Corona Virus Mar 16, 2020
    • Mar 10, 2020 Getting UX Right for Mobile UC - My Latest for No Jitter Mar 10, 2020
    • Mar 5, 2020 New Podcast - with 2600Hz and Cloud Contact Center Mar 5, 2020
    • Mar 4, 2020 Newsletter Time Again - March Issue Mar 4, 2020
    • Mar 2, 2020 February Writing Roundup Mar 2, 2020
  • February 2020
    • Feb 28, 2020 New Video Talking About Tech and a Dylan Hat Tip Feb 28, 2020
    • Feb 26, 2020 My Next Webinar - Is Your Cloud Vision 2020? Feb 26, 2020
    • Feb 25, 2020 Avaya Engage - They're All-In - Are You All-In? Feb 25, 2020
    • Feb 19, 2020 Watch This Space Podcast - Digital Workplace Drivers and Cool Voice Tech from Chattanooga Feb 19, 2020
    • Feb 14, 2020 Future of Work Expo - Day 2 Pix Feb 14, 2020
    • Feb 14, 2020 My Channel Partners Panel Session - Getting in on the CPaaS Opportunity Feb 14, 2020
    • Feb 13, 2020 Future of Work Expo - Day 1 Photos Feb 13, 2020
    • Feb 13, 2020 Spotlight on Natural Language Generation - Next Wave in AI Speech Feb 13, 2020
    • Feb 11, 2020 Next Stop - Ft. Lauderdale and Future of Work Feb 11, 2020
    • Feb 10, 2020 Cisco Collaboration and Contact Center Analyst Events - Quick Pix Feb 10, 2020
    • Feb 7, 2020 Newsletter Time - February Issue Out Feb 7, 2020
    • Feb 6, 2020 Witz End Podcast - JAA Profile, Music, History and More Feb 6, 2020
    • Feb 5, 2020 Avaya Engage - Quick Post and Pix Feb 5, 2020
    • Feb 4, 2020 Future of Work Expo Preview - Feb. 12-14 Feb 4, 2020
    • Feb 3, 2020 January Writing Roundup Feb 3, 2020
  • January 2020
    • Jan 31, 2020 Project Voice Redux - Our Video Podcast with Bradley Metrock Jan 31, 2020
    • Jan 31, 2020 Next Stops - Go West - Avaya, Then Cisco Jan 31, 2020
    • Jan 30, 2020 Project Voice - the Future is in Chattanooga Jan 30, 2020
    • Jan 28, 2020 My Enterprise Connect Talk on Enterprise Speech - 2 Previews - Article and Podcast Jan 28, 2020
    • Jan 24, 2020 Watch This Space Podcast - What's Ahead for 2020 Jan 24, 2020
    • Jan 22, 2020 Best of Enterprise Connect Award Program - Are You In? Jan 22, 2020
    • Jan 21, 2020 Project Voice - First Take Jan 21, 2020
    • Jan 10, 2020 UC Summit 2020 - Sneak Peek and Our Video Interview Jan 10, 2020
    • Jan 9, 2020 2020 Collaboration Preview - Our BCStrategies Podcast Jan 9, 2020
    • Jan 8, 2020 Newsletter Time - January Issue Now Published Jan 8, 2020
    • Jan 7, 2020 Project Voice - One Week Away - Conversational AI and SIPtones Jan 7, 2020
    • Jan 3, 2020 Reflecting on 2019 - Our BCStrategies Podcast Jan 3, 2020
    • Jan 2, 2020 December Writing Roundup Jan 2, 2020
  • December 2019
    • Dec 24, 2019 2019 in Review - our Latest Podcast Dec 24, 2019
    • Dec 17, 2019 Project Voice - My Next Conference (and SIPtones Gig) Dec 17, 2019
    • Dec 10, 2019 IT - Managing Choice, Change and Career - My Latest on No Jitter Dec 10, 2019
    • Dec 6, 2019 Newsletter Time - December Issue Now Published Dec 6, 2019
    • Dec 5, 2019 SCTC 2019 Conference Review - Opportunity for the Taking Dec 5, 2019
    • Dec 2, 2019 My Next Webinar - Seizing the CCaaS Opportunity, with CoreDial Dec 2, 2019
    • Dec 2, 2019 November Writing Roundup Dec 2, 2019
  • November 2019
    • Nov 25, 2019 My Next Webinar - CCaaS Channel Opportunity for SMBs, with CoreDial Nov 25, 2019
    • Nov 21, 2019 New JAA Podcast - Convergence of Technology and Real Estate Nov 21, 2019
    • Nov 20, 2019 New BCStrategies Podcast - Ribbon's Research on UC Buying Behaviors Nov 20, 2019
    • Nov 15, 2019 Next Stop - Chicago and SCTC (and SIPtones!) Nov 15, 2019
    • Nov 12, 2019 3 Trips to San Francisco - 3 Cloud Visions: My Latest on No Jitter Nov 12, 2019
    • Nov 8, 2019 Enterprise Connect 2020 - Will Be Speaking Again on Speech and AI Nov 8, 2019
    • Nov 6, 2019 Newsletter Time - November Issue Nov 6, 2019
    • Nov 5, 2019 My Next Webinar - with Nextiva - Selling On-Prem SMBs to Cloud Nov 5, 2019
    • Nov 4, 2019 October Writing Roundup Nov 4, 2019
    • Nov 1, 2019 My Latest EM 360 Podcast with Speechmatics - Cloud and the New Voice Nov 1, 2019
    • Nov 1, 2019 My Next Webinar - with PGi - UCaaS and SMB Customer Service Nov 1, 2019
  • October 2019
    • Oct 31, 2019 Vonage Analyst Event - Quick Take and Pix Oct 31, 2019
    • Oct 31, 2019 Why Freemium Works - Our Latest Podcast Oct 31, 2019
    • Oct 28, 2019 Is the Balance of Power Shifting from UCaaS to CCaas? Oct 28, 2019
    • Oct 28, 2019 Lessons for Success from Cloud Communications Providers Oct 28, 2019
    • Oct 25, 2019 DojoLIVE! Video Interview Now Posted - Collaboration, Culture and Technology Oct 25, 2019
    • Oct 25, 2019 Next Stop - San Francisco and Vonage Oct 25, 2019
    • Oct 17, 2019 One Day, Two Events - Talkdesk and Zoom Oct 17, 2019
    • Oct 14, 2019 Next Stop -San Francisco Area - Talkdesk and Zoom Oct 14, 2019
    • Oct 9, 2019 Newsletter Time - October Issue Out Now Oct 9, 2019
    • Oct 8, 2019 New Videocast Coming - DojoLIVE! - Collaboration and the Digital Workforce Oct 8, 2019
    • Oct 4, 2019 RingCentral Analyst Day - Quick Take and Photos Oct 4, 2019
    • Oct 4, 2019 My Next Webinar - 5 Collaboration Challenges Oct 4, 2019
    • Oct 3, 2019 September Writing Roundup Oct 3, 2019
    • Oct 3, 2019 Latest JAA Podcast - Robocalls and Restoring Trust to Telephony Oct 3, 2019
    • Oct 2, 2019 Selling UCaaS: It's Never Been Easier, or Harder - My Latest on No Jitter Oct 2, 2019
    • Oct 1, 2019 Mitel Analyst Summit - my Takeaways on BCStrategies Oct 1, 2019
    • Oct 1, 2019 Next Stop - San Francisco and RingCentral Oct 1, 2019
  • September 2019
    • Sep 30, 2019 New Podcast - in Conversation with 2600Hz Sep 30, 2019
    • Sep 27, 2019 My Latest Podcast, With PGi and Frank Paterno Sep 27, 2019
    • Sep 26, 2019 Mitel Analyst and Consultant Summit - Quick Post and Pix Sep 26, 2019
    • Sep 20, 2019 Next Stop - Plano, TX and Mitel Sep 20, 2019
    • Sep 18, 2019 EX + CX: My Latest Podcast and Article with RingCentral Sep 18, 2019
    • Sep 6, 2019 Newsletter Time Again - September Issue Sep 6, 2019
    • Sep 4, 2019 New Podcast Series with NewVoiceMedia and Vonage for Cloud Contact Center Sep 4, 2019
    • Sep 3, 2019 August Writing Roundup Sep 3, 2019
  • August 2019
    • Aug 20, 2019 Twilio SIGNAL - My 2 Main Takeaways on No Jitter Aug 20, 2019
    • Aug 14, 2019 Adtran Connect - Quick Take and Photos Aug 14, 2019
    • Aug 12, 2019 Next Stop - Huntsville, AL and Adtran Aug 12, 2019
    • Aug 9, 2019 My Q&A with Mavenir - Wireless Challenges for Security and Fraud Aug 9, 2019
    • Aug 8, 2019 Twilio SIGNAL 2019 - Quick Take and Pix Aug 8, 2019
    • Aug 7, 2019 Newsletter Time - August Issue Published Now Aug 7, 2019
    • Aug 5, 2019 Next Stop - San Francisco and Twilio Aug 5, 2019
  • July 2019
    • Jul 31, 2019 July Writing Roundup Jul 31, 2019
    • Jul 29, 2019 Brave New World - My Voice Summit 2019 Thoughts on BCStrategies Jul 29, 2019
    • Jul 26, 2019 VOICE Summit 19 - Quick Pix Jul 26, 2019
    • Jul 22, 2019 Next Stop - Newark and VOICE 2019 - and My Preview Q&A Jul 22, 2019
    • Jul 18, 2019 VOICE Summit 19 - My Session - Voice and AI in the Enterprise Jul 18, 2019
    • Jul 17, 2019 New Podcast with 8x8 - How Collaboration is Transforming Business Jul 17, 2019
    • Jul 11, 2019 Newsletter Time - July Issue Jul 11, 2019
    • Jul 10, 2019 June Redux - My Perspectives from Four Conferences on No Jitter Jul 10, 2019
    • Jul 9, 2019 VOICE Summit 19 Update - What I'll Be Doing There Jul 9, 2019
    • Jul 1, 2019 June Writing Roundup Jul 1, 2019
  • June 2019
    • Jun 20, 2019 My Poly Voyager 6200 Headset Review Jun 20, 2019
    • Jun 19, 2019 Managed IT Services for SMBs - My Latest BCStrategies Post Jun 19, 2019
    • Jun 17, 2019 Next Stop - San Diego and KAZOOcon Jun 17, 2019
    • Jun 11, 2019 My Latest Podcast, with Talkdesk on EM360 Jun 11, 2019
    • Jun 7, 2019 Next Stop - London and Mavenir Jun 7, 2019
    • Jun 6, 2019 Newsletter Time - June Issue and New Podcast Jun 6, 2019
  • May 2019
    • May 31, 2019 Writing Roundup for May May 31, 2019
    • May 31, 2019 Next Stops - Toronto and Niagara Falls May 31, 2019
    • May 28, 2019 What a Restaurant Can Teach You About Collaboration - My Latest on No Jitter May 28, 2019
    • May 15, 2019 Guest Post for Talkdesk - WFM: the Customer is Always Right May 15, 2019
    • May 13, 2019 Ribbon Perspectives19 - My Takeaways on BCStrategies May 13, 2019
    • May 9, 2019 Newsletter Time Again - May Issue May 9, 2019
    • May 2, 2019 New Podcast to Share - Enterprise Connect - and New Website Feature May 2, 2019
  • April 2019
    • Apr 30, 2019 April Writing Roundup Apr 30, 2019
    • Apr 30, 2019 Slack - Got Their Mojo Workin' - My Thoughts on BC Strategies Apr 30, 2019
    • Apr 26, 2019 Slack Frontiers - Quick Takeaways - Every Picture Tells a Story Apr 26, 2019
    • Apr 22, 2019 Next Stop - San Francisco and Slack Apr 22, 2019
    • Apr 18, 2019 My Next Webinar - How AI is Reshaping Collaboration Apr 18, 2019
    • Apr 12, 2019 Guest Post on UC Today - Telephony: Foundational for Today's Voice and Tomorrow's Collaboration Apr 12, 2019
    • Apr 9, 2019 AI + Speech = New Business Value - My Latest on No Jitter Apr 9, 2019
    • Apr 5, 2019 Moving to a Cloud Contact Center - Are You Really Ready? - My Latest Report Apr 5, 2019
    • Apr 4, 2019 Enterprise Connect 2019 - BCStrategies Podcast Recap Apr 4, 2019
    • Apr 3, 2019 Newsletter Time - April Issue Now Published Apr 3, 2019
    • Apr 1, 2019 March Writing Roundup Apr 1, 2019
  • March 2019
    • Mar 29, 2019 Wildix Convention 2019 - My Takeaways Mar 29, 2019
    • Mar 28, 2019 Spotlight on Noble Systems Mar 28, 2019
    • Mar 26, 2019 New Podcast to Share - AI in the Workplace Mar 26, 2019
    • Mar 25, 2019 Enterprise Connect 2019 - My 3 Writeups Mar 25, 2019
    • Mar 21, 2019 Next Stop - Washington DC and Wildix Convention Mar 21, 2019
    • Mar 15, 2019 Enterprise Connect Shout-Out #2 - Am Speaking at SCTC’s Lunch Session Mar 15, 2019
    • Mar 14, 2019 RingCentral - My Analyst Event Takeaways on BCStrategies Mar 14, 2019
    • Mar 13, 2019 Speech Tech and AI in the Enterprise - Am Speaking at Enterprise Connect Next Tuesday Mar 13, 2019
    • Mar 8, 2019 Cisco Collaboration Analyst Summit - Our BCStrategies Podcast Mar 8, 2019
    • Mar 7, 2019 March Newsletter is Out Now Mar 7, 2019
    • Mar 6, 2019 Enterprise Connect 2019 - BC Strategies Speaking Summary Mar 6, 2019
    • Mar 4, 2019 Next Stop - San Francisco and RingCentral Mar 4, 2019
    • Mar 1, 2019 February Writing Roundup Mar 1, 2019
  • February 2019
    • Feb 27, 2019 Enterprise Connect Preview on No Jitter - My Talk About Speech Tech in the Enterprise Feb 27, 2019
    • Feb 22, 2019 New Podcast to Share - Future of Work Conference Feb 22, 2019
    • Feb 21, 2019 Enterprise Connect - Early Bird Pricing Ends Tomorrow - Save $500 Here Feb 21, 2019
    • Feb 20, 2019 Meet the New Boss - Cisco Collaboration Analyst Summit - Takeaways and Pix Feb 20, 2019
    • Feb 15, 2019 My Latest White Paper - Leveraging Cloud Communications for SMBs Feb 15, 2019
    • Feb 12, 2019 Alcatel-Lucent Enterprise Connex19 Conference Review - Mapping Out the Next 100 Years Feb 12, 2019
    • Feb 11, 2019 Next Stop - Cisco and San Jose Feb 11, 2019
    • Feb 7, 2019 January Writing Roundup Feb 7, 2019
    • Feb 6, 2019 Next Webinar - Tomorrow: 3 Collaboration Trends for 2019 Feb 6, 2019
    • Feb 1, 2019 Newsletter time - February issue is out now Feb 1, 2019
  • January 2019
    • Jan 31, 2019 Going Deeper with AI - it's About Holding the Reservation, not Taking the Reservation Jan 31, 2019
    • Jan 25, 2019 My Next Webinar - 3 Collaboration Themes for 2019 Jan 25, 2019
    • Jan 23, 2019 Two New BCStrategies Podcasts - Looking Back on 2018 and 2019 Predictions Jan 23, 2019
    • Jan 22, 2019 Future of Work Expo is a Week Away Jan 22, 2019
    • Jan 21, 2019 Spotlight on Phone.com: Small Can be Beautiful for Hosted UC - but it's Big Too Jan 21, 2019
    • Jan 15, 2019 Being Strategic with Digital Transformation - My Latest on No Jitter Jan 15, 2019
    • Jan 9, 2019 Enterprise Connect 2019 - $500 Extra Savings on Early Bird Rate Until Jan. 11 Jan 9, 2019
    • Jan 7, 2019 Newsletter Time - January 2019 Edition Jan 7, 2019
    • Jan 4, 2019 Another Q&A on Future of Work with me - by Rich Tehrani Jan 4, 2019
    • Jan 2, 2019 Another Podcast to Share - "I Demand the Cone of Silence!" Jan 2, 2019
  • December 2018
    • Dec 31, 2018 December Writing Roundup Dec 31, 2018
    • Dec 28, 2018 Sharing my Latest Podcast - Spotlight on Twilio Dec 28, 2018
    • Dec 20, 2018 New BCStrategies Podcast - Vonage Analyst Event Takeaways Dec 20, 2018
    • Dec 18, 2018 Enterprise Connect 2019 - Am Speaking There Again Dec 18, 2018
    • Dec 14, 2018 Future of Work Expo is Coming - Registration Discount Offer Dec 14, 2018
    • Dec 10, 2018 Newsletter Time - December Edition Dec 10, 2018
    • Dec 6, 2018 Vonage Analyst Day - Showing a Strong Hand Dec 6, 2018
    • Dec 3, 2018 My November Writing Roundup Dec 3, 2018
    • Dec 3, 2018 Following Clues for Collaboration Success with Millennials - my Latest for No Jitter Dec 3, 2018
    • Dec 3, 2018 My Q&A, Interviewed by 8x8 Dec 3, 2018
    • Dec 3, 2018 Webinar Shout-Out with 8x8 - Tomorrow - Leveraging the Cloud for Collaboration Dec 3, 2018
  • November 2018
    • Nov 26, 2018 Next Stop - Scottsdale and Vonage Nov 26, 2018
    • Nov 19, 2018 BroadSoft Connections - My BCStrategies Thoughts on Being Better with Cisco Nov 19, 2018
    • Nov 16, 2018 TMC's Future of Work Expo - My Thoughts via Q&A, Part 2 Nov 16, 2018
    • Nov 15, 2018 My Next Webinar - with 8x8: How SMBs Can Leverage Cloud for Collaboration Nov 15, 2018
    • Nov 14, 2018 BroadSoft Connections - Day 1 Quick Take and Photos Nov 14, 2018
    • Nov 13, 2018 Collaboration - The Next Generation - My Latest with BCStrategies Nov 13, 2018
    • Nov 12, 2018 Next Stop - Miami and BroadSoft Connections Nov 12, 2018
    • Nov 9, 2018 Talkdesk Opentalk18 - Two Sets of Takeaways Nov 9, 2018
    • Nov 8, 2018 My November Newsletter is Out Nov 8, 2018
    • Nov 5, 2018 Next Stop - San Francisco and Talkdesk Nov 5, 2018
    • Nov 2, 2018 My Latest Podcast - Adopting Collaboration in the Digital Workplace Nov 2, 2018
    • Nov 1, 2018 Preview Q&A Interview for TMC's Future of Work Expo Nov 1, 2018
    • Nov 1, 2018 October Writing Roundup Nov 1, 2018
  • October 2018
    • Oct 23, 2018 My Next Webinar - Death of the PBX Oct 23, 2018
    • Oct 19, 2018 Mavenir Analyst Day - Quick Take and Pix Oct 19, 2018
    • Oct 19, 2018 Twilio SIGNAL - Day 2 Thoughts and Pix - OK Go, and do you Believe in Magic? Oct 19, 2018
    • Oct 18, 2018 Twilio SIGNAL - Day 1 Pix Oct 18, 2018
    • Oct 17, 2018 Next Stop - San Francisco for Twilio Oct 17, 2018
    • Oct 15, 2018 Next Stop - Dallas for Mavenir Oct 15, 2018
    • Oct 10, 2018 Shout-out for My October Newsletter Oct 10, 2018
    • Oct 9, 2018 Cybercrime and Collaboration on Collision Course? My Latest on No Jitter Oct 9, 2018
    • Oct 8, 2018 My Next Webinar - with No Jitter and Lucidchart Oct 8, 2018
    • Oct 5, 2018 SCTC Conference - Quick Take, Pix and Video Oct 5, 2018
    • Oct 2, 2018 My New Podcast with Genesys - Business Case for CCaaS Oct 2, 2018
    • Oct 1, 2018 September Writing Roundup Oct 1, 2018
  • September 2018
    • Sep 25, 2018 My New Infographic - 5 Things to Know About Slack Sep 25, 2018
    • Sep 20, 2018 Next Stop - SCTC Conference, My Locknote, and Music from Little Pink! Sep 20, 2018
    • Sep 18, 2018 Collaboration Vendors to Watch - Our BCStrategies Podcast Sep 18, 2018
    • Sep 14, 2018 Slack Frontiers 2018 - My 3 Takeaways on BCStrategies Sep 14, 2018
    • Sep 13, 2018 Next Webinar with Genesys - Exploring Options for Moving to the Cloud Sep 13, 2018
    • Sep 11, 2018 Next Webinar - Making IT Strategic as Collaboration Moves to the Cloud Sep 11, 2018
    • Sep 7, 2018 Slack Frontiers 2018 - Quick Take and Pix Sep 7, 2018
    • Sep 6, 2018 My September Newsletter is Out Now Sep 6, 2018
    • Sep 4, 2018 Next Stop - Slack Frontiers, San Francisco Sep 4, 2018
    • Sep 4, 2018 August Writing Roundup Sep 4, 2018
  • August 2018
    • Aug 30, 2018 Looking for Blockchain or Cryptocurrency Developers? Aug 30, 2018
    • Aug 27, 2018 Voice - New and Improved, Thanks to AI - and Future of Work Expo Shout-Out, Part 2 Aug 27, 2018
    • Aug 27, 2018 Future of Work Expo - Early Shout-Out and Call for Speakers Aug 27, 2018
    • Aug 21, 2018 More Thoughts on Blockchain and Collaboration - My No Jitter Post Aug 21, 2018
    • Aug 20, 2018 Is the Gartner UC Magic Quadrant Dead? Our BCStrategies Podcast Aug 20, 2018
    • Aug 16, 2018 Blockchain Futurist Conference, Toronto - Pix, Thoughts and Larry King Aug 16, 2018
    • Aug 10, 2018 Next Up - Blockchain Futurist Conference, Toronto Aug 10, 2018
    • Aug 7, 2018 July Writing Roundup Aug 7, 2018
    • Aug 3, 2018 Newsletter Time - August Edition Aug 3, 2018
  • July 2018
    • Jul 24, 2018 July 31 Webinar with Jive - Digital Transformation and Collaboration Jul 24, 2018
    • Jul 19, 2018 My Next Webinar: Workplace Implications for Digital Technologies Jul 19, 2018
    • Jul 13, 2018 My July Newsletter is Out! Jul 13, 2018
    • Jul 13, 2018 Contact Center 2.0 - More Than Just Going to the Cloud - No Jitter Jul 13, 2018
    • Jul 5, 2018 AI - is it Really Artificial? Our Latest BCStrategies Podcast Jul 5, 2018
    • Jul 3, 2018 June Writing Roundup Jul 3, 2018
  • June 2018
    • Jun 20, 2018 AI, Chatbots and Business Success Jun 20, 2018
    • Jun 19, 2018 Is Ribbon Communications the New BroadSoft? Jun 19, 2018
    • Jun 15, 2018 NEC Advantage - Quick Thoughts Jun 15, 2018
    • Jun 11, 2018 Next Stop - NEC Advantage, Grapevine, Texas Jun 11, 2018
    • Jun 7, 2018 Ribbon Communications, Perspectives18 - Photos and Quick Take Jun 7, 2018
    • Jun 4, 2018 May Writing Roundup Jun 4, 2018
    • Jun 1, 2018 Next Stop - Los Angeles and Ribbon Communications Jun 1, 2018
  • May 2018
    • May 31, 2018 June 5 - our next SCTC regional event - Toronto May 31, 2018
    • May 30, 2018 AI, Chatbots and Improving Customer Satisfaction May 30, 2018
    • May 23, 2018 Managing CX from the Inside-Out - my Latest on No Jitter May 23, 2018
    • May 16, 2018 Join Us - Fonolo's Next Google Hangout - Top Call Center Metrics May 16, 2018
    • May 11, 2018 My Next Webinar - Collaboration Vendor Landscape Update May 11, 2018
    • May 10, 2018 My May Newsletter is Out, Including a New Podcast - Subscribe Here May 10, 2018
    • May 7, 2018 5 Signs it's Time to Change Your Phone System - My Latest Webinar May 7, 2018
    • May 4, 2018 April Writing Roundup May 4, 2018
    • May 3, 2018 Preview for New Series - AI, Chatbots and New Value in Contact Centers May 3, 2018
  • April 2018
    • Apr 30, 2018 1 Week, 6 Cities, 2 Conferences and 7 Takeaways Apr 30, 2018
    • Apr 27, 2018 Next Stop - Nashville and Genesys CX18 Apr 27, 2018
    • Apr 12, 2018 Next Speaking Spot - MoNage - Emerging Communications and the Digital Workplace Apr 12, 2018
    • Apr 11, 2018 Shout-Out for my April Newsletter - Subscribe Here Apr 11, 2018
    • Apr 10, 2018 Is the Contact Center Going the Way of the PBX? Apr 10, 2018
    • Apr 3, 2018 March Writing Roundup Apr 3, 2018
  • March 2018
    • Mar 28, 2018 Enterprise Connect - BCStrategies Podcast Review Mar 28, 2018
    • Mar 27, 2018 Media Citings Summary Following Enterprise Connect Mar 27, 2018
    • Mar 19, 2018 Enterprise Connect 2018 - My First Impressions, Literally Mar 19, 2018
    • Mar 15, 2018 The New Voice - My Next Webinar Mar 15, 2018
    • Mar 9, 2018 Quick Shout-Out for my March Newsletter Mar 9, 2018
    • Mar 8, 2018 Enterprise Connect Preview #2 - New Podcast: Interviewed by No Jitter Mar 8, 2018
    • Mar 7, 2018 Preview for Enterprise Connect - Our BCStrategies Podcast Mar 7, 2018
    • Mar 5, 2018 February Writing Roundup Mar 5, 2018
  • February 2018
    • Feb 22, 2018 Thoughts on ITExpo - Where the Phones Are Feb 22, 2018
    • Feb 21, 2018 Preview of my Speech Tech Tutorial at Enterprise Connect on No Jitter Feb 21, 2018
    • Feb 20, 2018 The Evolution of UC Technologies - My Latest on TechTarget Feb 20, 2018
    • Feb 16, 2018 My Current Newsletter is Out - Signed Up Yet? Feb 16, 2018
    • Feb 15, 2018 Updated Outlook on Avaya - Our BCStrategies Podcast Feb 15, 2018
    • Feb 12, 2018 My Latest Cisco White Paper: AI in the Contact Center Feb 12, 2018
    • Feb 9, 2018 ITExpo Preview #3 - The Rise of Messaging in the Enterprise Feb 9, 2018
    • Feb 8, 2018 ITExpo Preview #2 - How AI is Changing the Customer Experience Feb 8, 2018
    • Feb 7, 2018 ITExpo Preview #1 - Making Chatbots Your Most Valuable Asset Feb 7, 2018
    • Feb 5, 2018 January Writing Roundup Feb 5, 2018
  • January 2018
    • Jan 25, 2018 Next Up - ITExpo, Ft. Lauderdale - Moderating 3 Sessions Jan 25, 2018
    • Jan 12, 2018 My Next Ziff Davis Webinar - 3 Collaboration Trends for 2018 Jan 12, 2018
    • Jan 10, 2018 My Next Webinar - 2018 Channel Outlook for UC Jan 10, 2018
    • Jan 9, 2018 My 2018 Outlook for No Jitter - The Shape of Collaboration Jan 9, 2018
    • Jan 3, 2018 Hackonomy - How BroadSoft Helps Service Providers Succeed with the Cloud Jan 3, 2018
  • December 2017
    • Dec 29, 2017 2018 Business Comms Forecast - our Latest BCStrategies Podcast Dec 29, 2017
    • Dec 27, 2017 Contact Center as a Service - my Latest TMC Article Dec 27, 2017
    • Dec 26, 2017 Impact of Net Neutrality on the Enterprise - Our UCStrategies Podcast Dec 26, 2017
    • Dec 15, 2017 JAA Subscriber Newsletter Launch Dec 15, 2017
    • Dec 13, 2017 Shakeups and Shakeouts in Collaboration - Outlook for 2018 Dec 13, 2017
    • Dec 11, 2017 New UCStrategies Podcast - 2017 Year in Review Dec 11, 2017
    • Dec 5, 2017 My New White Paper - Modeling CX to Create Tomorrow's Business Value Dec 5, 2017
    • Dec 4, 2017 November Writing Roundup Dec 4, 2017
  • November 2017
    • Nov 30, 2017 Will AI Become Like Organic Food? Nov 30, 2017
    • Nov 10, 2017 RichCall Blog - Summary of Key Contact Center Technologies and Experts Nov 10, 2017
    • Nov 7, 2017 Using "Hackonomy" to Create Customer Relevance - My Latest No Jitter Post Nov 7, 2017
    • Nov 3, 2017 Cisco's Acquisition of BroadSoft - Our Podcast Analysis Nov 3, 2017
    • Nov 1, 2017 October Writing Roundup Nov 1, 2017
  • October 2017
    • Oct 30, 2017 Podcast - BC Summit Recap Oct 30, 2017
    • Oct 27, 2017 Why Did Cisco Buy BroadSoft? I Think Taher Behbehani Knows Why Oct 27, 2017
    • Oct 20, 2017 Next Stop - BroadSoft in Phoenix, then MoNage in Boston Oct 20, 2017
    • Oct 18, 2017 Gartner's Magic Quadrant for UCaaS - Our UCStrategies Podcast Oct 18, 2017
    • Oct 17, 2017 Shout-out for MoNage and next speaking event Oct 17, 2017
    • Oct 11, 2017 Next Webinar - Messaging - the New Driver for Collaboration Oct 11, 2017
    • Oct 4, 2017 September Writing Roundup Oct 4, 2017
    • Oct 3, 2017 Market Analysis - How Mobility and Messaging are Transforming CX Oct 3, 2017
  • September 2017
    • Sep 26, 2017 Apple Business Chat - Messaging, Mobility and Brand - My Current No Jitter Post Sep 26, 2017
    • Sep 25, 2017 Next Stop - BC Summit, Palm Springs, CA Sep 25, 2017
    • Sep 5, 2017 August Writing Roundup Sep 5, 2017
  • August 2017
    • Aug 31, 2017 Reimagining Voice in the Age of AI Aug 31, 2017
    • Aug 28, 2017 Customer Care for the Digital Generation - Guest Post for Upstream Works Aug 28, 2017
    • Aug 22, 2017 UCStrategies Podcast - Gartner Magic Quadrant Report for the UC Sector Aug 22, 2017
    • Aug 18, 2017 My Digital Transformation Series - Part 3: Driving Agility with Collaboration Aug 18, 2017
    • Aug 14, 2017 My Next Webinar - Digital Assistants for Collaboration and Customer Care Aug 14, 2017
    • Aug 9, 2017 Habitat Soundscaping from Plantronics - Now for Something Completely Different Aug 9, 2017
    • Aug 4, 2017 Mitel's ShoreTel Acquisition - Our Take on UCStrategies Aug 4, 2017
    • Aug 3, 2017 My Digital Transformation Series with RingCentral - Latest Post Aug 3, 2017
    • Aug 1, 2017 July Writing Roundup Aug 1, 2017
  • July 2017
    • Jul 21, 2017 3 Takeaways from Genband Perspectives17 Jul 21, 2017
    • Jul 19, 2017 Genband Perspectives17 - Quick Take Jul 19, 2017
    • Jul 14, 2017 Next Stop - LA and Genband Jul 14, 2017
    • Jul 5, 2017 June Writing Roundup Jul 5, 2017
  • June 2017
    • Jun 29, 2017 Is the Enterprise MoNage-Ready? Jun 29, 2017
    • Jun 28, 2017 My New White Paper - Real-Time Collaboration and Proactive Customer Service Jun 28, 2017
    • Jun 26, 2017 Alexa, What's Amazon Up To? Our Latest UCStrategies Podcast Jun 26, 2017
    • Jun 23, 2017 My Q&A with David Crook, Enghouse Interactive Jun 23, 2017
    • Jun 20, 2017 Mid-Year Pause: 6 Weeks, 7 Events, and the State of Collaboration - My Latest on No Jitter Jun 20, 2017
    • Jun 16, 2017 Next Webinar - IP Phones are Hot - Who Knew? Jun 16, 2017
    • Jun 15, 2017 Next Stop - Boston - Speaking at MoNage Networking Event Jun 15, 2017
    • Jun 14, 2017 New Kudo - Top 10 Telecom Experts to Follow Jun 14, 2017
    • Jun 9, 2017 How Cloud Helps Enterprises Become Agile - My New Article in EM360 Magazine Jun 9, 2017
    • Jun 6, 2017 Canadian Telecom Summit - Quick Take Jun 6, 2017
    • Jun 2, 2017 May Writing Roundup Jun 2, 2017
    • Jun 2, 2017 Next Stop - Here - Canadian Telecom Summit Jun 2, 2017
    • Jun 1, 2017 Next Speaking Slot - Locknote at the SCTC's Canadian Regional Group Event Jun 1, 2017
  • May 2017
    • May 30, 2017 NEC and Frank Viola - "Raising a Family" - My Q&A on Frank's Retirement May 30, 2017
    • May 26, 2017 CPaaS Perspectives - Our Latest UCStrategies Podcast May 26, 2017
    • May 25, 2017 CX17 - Genesys and ININ - Quick Take May 25, 2017
    • May 19, 2017 Next Stop - Indianapolis and Genesys/ININ May 19, 2017
    • May 18, 2017 My Next Webinar - Digital Transformation and Collaboration May 18, 2017
    • May 17, 2017 Our Drivers of the Digital Economy Event - Thanks for Coming All! May 17, 2017
    • May 16, 2017 My Next Speaking Event: The Digital Experience - Are We There Yet? May 16, 2017
    • May 15, 2017 Messaging, Slack and Facebook - it's Complicated May 15, 2017
    • May 12, 2017 NEC Advantage 2017 - Quick Update May 12, 2017
    • May 11, 2017 Takeaways from Cisco's Customer Care Analyst Event May 11, 2017
    • May 10, 2017 Movers and Shakers - Our Latest UCStrategies Podcast May 10, 2017
    • May 9, 2017 Next Up - Speaking at Jeff Pulver's MoNage Networking Event in Toronto May 9, 2017
    • May 8, 2017 Next Stop - Chandler, AZ and NEC May 8, 2017
    • May 4, 2017 Go Time for May - First Stop, Montreal and Cisco May 4, 2017
    • May 2, 2017 April Writing Roundup May 2, 2017
  • April 2017
    • Apr 3, 2017 March Writing Roundup Apr 3, 2017
  • March 2017
    • Mar 28, 2017 Monage 2017 - Chatbot Challenges and New Life for UC Mar 28, 2017
    • Mar 23, 2017 Monage, San Jose - Quick Thoughts and Pix Mar 23, 2017
    • Mar 16, 2017 Outbound Communication and Taking Contact Centers to the Next Level Mar 16, 2017
    • Mar 15, 2017 Monage Spotlight: Bots, Messaging and UC in the Enterprise Mar 15, 2017
    • Mar 15, 2017 Amazon Chime - Did They Buy the Wrong Company? Mar 15, 2017
    • Mar 14, 2017 Here Comes Gen Z - My Webinar is Tomorrow Mar 14, 2017
    • Mar 9, 2017 Here Comes Gen Z - My Next Webinar Mar 9, 2017
  • February 2017
    • Feb 27, 2017 Jeff Pulver's Monage - March 20-23, San Jose Feb 27, 2017
    • Feb 27, 2017 CafeX Analyst Event - "an Innovator, not a Disruptor" Feb 27, 2017
    • Feb 20, 2017 Final Shout-Out for My Next Webinar - Is Slack UC? Feb 20, 2017
    • Feb 20, 2017 Next Stop - San Antonio and CafeX Feb 20, 2017
    • Feb 17, 2017 Avaya Engage - My Post-Chapter 11 Takeaways on UCStrategies Feb 17, 2017
    • Feb 16, 2017 Telus Sourcing Solutions - How Carriers Can Succeed With Hosted Contact Center Feb 16, 2017
    • Feb 15, 2017 Avaya Engage - Quick Thoughts Feb 15, 2017
    • Feb 14, 2017 Next Stop - Avaya Engage, Las Vegas Feb 14, 2017
    • Feb 10, 2017 ITExpo - Quick Pix Feb 10, 2017
    • Feb 3, 2017 UCStrategies Podcast - Weighing in on Cisco Spark Feb 3, 2017
    • Feb 3, 2017 ITExpo Shout-Out #2 - Panel Session: Emerging Technologies Influencing Your Business Feb 3, 2017
    • Feb 3, 2017 January Writing Roundup Feb 3, 2017
    • Feb 2, 2017 ITExpo Shout-Out #1 - Panel Session: Customer Service, Evolved Feb 2, 2017
    • Feb 1, 2017 What, There's Something Better Than Real-Time? Feb 1, 2017
  • January 2017
    • Jan 31, 2017 Microsoft and Cisco - Two Approaches to Room-Based Collaboration Jan 31, 2017
    • Jan 26, 2017 My Next Webinar - Is Slack UC? Jan 26, 2017
    • Jan 25, 2017 Expert Interview: Cloud Computing and Collaboration Jan 25, 2017
    • Jan 23, 2017 UCStrategies Special Podcast - Avaya's Chapter 11 News Jan 23, 2017
    • Jan 20, 2017 UCStrategies Podcast - Thoughts on Recent News Jan 20, 2017
    • Jan 19, 2017 Just When You Thought UC Was the Answer... Jan 19, 2017
    • Jan 18, 2017 UCStrategies Podcast - Predictions, Expectations and Hopes for 2017 Jan 18, 2017
    • Jan 6, 2017 2016 in Review - Our UCStrategies Podcast Jan 6, 2017
    • Jan 4, 2017 My 2016 - By The Numbers Jan 4, 2017
  • December 2016
    • Dec 14, 2016 UCStrategies Recap of BroadSoft and Nextiva Conferences Dec 14, 2016
    • Dec 9, 2016 My Next Webinar - 2017 VoIP Opportunities Dec 9, 2016
    • Dec 7, 2016 ShoreTelOne Conference - Quick Take Dec 7, 2016
    • Dec 5, 2016 November Writing Roundup Dec 5, 2016
    • Dec 2, 2016 Next Stop - ShoreTel in Orlando Dec 2, 2016
    • Dec 2, 2016 BroadSoft and Nextiva Conferences - UCStrategies Recap Dec 2, 2016
    • Dec 1, 2016 Is IT Collaborating on Collaboration? Dec 1, 2016
  • November 2016
    • Nov 30, 2016 Digital Disruption and Transformation - Our Latest Podcast Nov 30, 2016
    • Nov 24, 2016 Schulich Tech Leader Talk - Musing on AI and Machine Learning Nov 24, 2016
    • Nov 21, 2016 Nextiva - Kawasaki and the Woz - My Conference Takeaways on UCStrategies Nov 21, 2016
    • Nov 16, 2016 New Podcast - BC Summit Takeaways Nov 16, 2016
    • Nov 15, 2016 NextCon16 - Nextiva and Jumping Curves Nov 15, 2016
    • Nov 11, 2016 Next Stop - Nextiva, Scottsdale, AZ Nov 11, 2016
    • Nov 3, 2016 New JAA Blog Award - Broadview Networks Nov 3, 2016
    • Nov 1, 2016 My Next Webinar - UC and the Contact Center Nov 1, 2016
    • Nov 1, 2016 September/October Writing Roundup Nov 1, 2016
  • October 2016
    • Oct 31, 2016 Making Sense of the Messaging Landscape Oct 31, 2016
    • Oct 28, 2016 Next Stop - Palm Springs and the BC Summit Oct 28, 2016
    • Oct 26, 2016 Getting the Message About Messaging Oct 26, 2016
    • Oct 25, 2016 My Next Webinar - Machine Learning and Utility Asset Management Oct 25, 2016
    • Oct 14, 2016 We're on to Kansas City - SCTC Event and Playing with the SIPtones! Oct 14, 2016
    • Oct 10, 2016 The Case for Private Cloud When Considering Hosted Solutions Oct 10, 2016
    • Oct 7, 2016 My Q&A with Jeff Pulver - MoNage and the Emerging Messaging Opportunity Oct 7, 2016
    • Oct 4, 2016 Contact Center Industry Disruption - Our Latest UCStrategies Podcast Oct 4, 2016
    • Oct 3, 2016 Video Meeting Gateway - Bridging the Islands of Video Oct 3, 2016
  • September 2016
    • Sep 30, 2016 Next Stop - Genesys G-Force, Miami Sep 30, 2016
    • Sep 29, 2016 My Next Webinar - Choosing the Right VoIP Partner Sep 29, 2016
    • Sep 28, 2016 "This is Craziness" - My Takeaways from Jeff Pulver's MoNage Event Sep 28, 2016
    • Sep 21, 2016 MoNage Conference - Quick Post Sep 21, 2016
    • Sep 15, 2016 My Next Webinar - Choosing the Right Partner for VoIP Sep 15, 2016
    • Sep 13, 2016 Am Speaking at MoNage Next Week - Jeff Pulver's New Event Sep 13, 2016
    • Sep 12, 2016 My Video Interview with Systems Integrator SPS about Collaboration Sep 12, 2016
    • Sep 9, 2016 Why Are We Still Talking to Customers? More From My TMC Column Sep 9, 2016
    • Sep 8, 2016 Next Up - Speaking at Metaswitch Canada Technology Day Sep 8, 2016
    • Sep 6, 2016 Why Aren't You Using Video? My Latest Column Sep 6, 2016
    • Sep 1, 2016 August Writing Roundup Sep 1, 2016
  • August 2016
    • Aug 30, 2016 Dialpad's New Study About Anywhere Workers - UC Implications Aug 30, 2016
    • Aug 15, 2016 UC/Collaboration Market Consolidation Review - UCStrategies Podcast Aug 15, 2016
    • Aug 11, 2016 Why Are We Still Working in Offices? My Latest Article Aug 11, 2016
    • Aug 4, 2016 Our UCStrategies Podcast - Gartner's UC Magic Quadrant Aug 4, 2016
    • Aug 2, 2016 My Writing Roundup - July and June - and the Bigger Picture for JAA Aug 2, 2016
  • July 2016
    • Jul 29, 2016 My New Article - Tomorrow's UC - Nobody's Talking About Voice Jul 29, 2016
    • Jul 26, 2016 New Article: UC's Future Ain't What it Used to Be Jul 26, 2016
    • Jul 25, 2016 My New White Paper for Vonage Business: The Communications Gap Jul 25, 2016
    • Jul 22, 2016 My Next Webinar - 5 Business Problems Addressed by UC Jul 22, 2016
    • Jul 21, 2016 Welcome to my New Site! Jul 21, 2016
  • June 2016
    • Jun 30, 2016 Refresh Coming for my Blog and Website Jun 30, 2016
    • Jun 24, 2016 Is Microsoft's Purchase of Linkedin a Good Idea? Jun 24, 2016
    • Jun 23, 2016 New JAA Content - Two Papers for ShoreTel Jun 23, 2016
    • Jun 20, 2016 Is Interactive Intelligence an Exponential Organization? Jun 20, 2016
    • Jun 17, 2016 Tower of Babel and Texting, plus a few updates Jun 17, 2016
    • Jun 10, 2016 Call-out - my UC Webinar next Tuesday with ShoreTel Jun 10, 2016
    • Jun 9, 2016 Interactions 2016 - Reimagine the Future Jun 9, 2016
    • Jun 3, 2016 Next Stop - Indy for Interactions 2016 Jun 3, 2016
    • Jun 3, 2016 May Writing Roundup Jun 3, 2016
    • Jun 2, 2016 Why Are We (Still) Using UC? Jun 2, 2016
  • May 2016
    • May 27, 2016 My Next Webinar - UC Deployment Options with ShoreTel May 27, 2016
    • May 26, 2016 NEC's Advantage 2016 Conference - UCS Podcast May 26, 2016
    • May 24, 2016 My Webinar Tomorrow - Hosted VoIP for SMBs May 24, 2016
    • May 20, 2016 NEC Advantage 2016 - Quick Take May 20, 2016
    • May 16, 2016 Next Stop - Jacksonville for NEC and Another SIPTones Gig! May 16, 2016
    • May 13, 2016 CPaaS - New Acronym for UC - Our UCS Podcast May 13, 2016
    • May 9, 2016 Hosted VoIP - My Next Webinar May 9, 2016
    • May 5, 2016 April Writing Roundup May 5, 2016
    • May 4, 2016 More ETS Thought Leadership - GIS and Smart Grid May 4, 2016
    • May 3, 2016 Energy Thought Summit Redux - Video of my Open Mic Session May 3, 2016
    • May 2, 2016 Mitel/Polycom Deal - our UCStrategies Podcast May 2, 2016
  • April 2016
    • Apr 22, 2016 Gone Fishing Apr 22, 2016
    • Apr 22, 2016 Flashback Friday - Cisco Telepresence Turns 5 - Oct. 2011 Apr 22, 2016
    • Apr 18, 2016 My UC Expo Article: Flexible Working - Adapting to New Challenges Apr 18, 2016
    • Apr 15, 2016 Toronto - We're Number 11! Apr 15, 2016
    • Apr 14, 2016 Lowering the Barriers to UC with the Cloud - My New Post Apr 14, 2016
    • Apr 11, 2016 My Next Webinar - Hosted VoIP for SMBs Apr 11, 2016
    • Apr 8, 2016 My VoIP Group Interview - Spotlight on the LatAm Market Apr 8, 2016
    • Apr 7, 2016 Why Are We Still Using Email? Apr 7, 2016
    • Apr 5, 2016 Next Stop - Chicago and Cisco Apr 5, 2016
    • Apr 1, 2016 March Writing Roundup Apr 1, 2016
  • March 2016
    • Mar 31, 2016 What Millennials, Mobility and 5G Mean for UC - My Channel Partners Takeaways Mar 31, 2016
    • Mar 30, 2016 ETS16 - Day 1 Quick Hits Mar 30, 2016
    • Mar 29, 2016 UCS Podcast - Role of Customer Engagement in the Contact Center Mar 29, 2016
    • Mar 28, 2016 Channel Partners Conference - Two More Posts: Vonage and Microsoft Mar 28, 2016
    • Mar 24, 2016 Energy Thought Summit, Austin - Final Shout-Out! Mar 24, 2016
    • Mar 23, 2016 Channel Partners Conference - My Initial Posts Mar 23, 2016
    • Mar 15, 2016 Next Stop - Channel Partners Conference, Las Vegas Mar 15, 2016
    • Mar 10, 2016 Energy Thought Summit - My Q&A Interview Series Mar 10, 2016
    • Mar 9, 2016 Why Are We Still Using Desk Phones? Mar 9, 2016
    • Mar 8, 2016 Humans - Bringing the Personal Touch to Energy Mar 8, 2016
    • Mar 4, 2016 Univago - Solving Video From the Cloud Mar 4, 2016
    • Mar 3, 2016 February Writing Roundup Mar 3, 2016
  • February 2016
    • Feb 29, 2016 Energy Thought Summit Updates Feb 29, 2016
    • Feb 23, 2016 Vertical Communications - Can They Succeed Selling Direct? Feb 23, 2016
    • Feb 22, 2016 Tomorrow - My Hosted UC Webinar Feb 22, 2016
    • Feb 17, 2016 5 Things You Need to Know About Hosted UC - My Next Webinar Feb 17, 2016
    • Feb 11, 2016 Convergence in Smart Grid - Transforming the Chaos Series #3 Feb 11, 2016
    • Feb 9, 2016 Next Stop - Dallas and Vertical Communications Feb 9, 2016
    • Feb 8, 2016 Is Presence Dead? Our Latest UCS Podcast Feb 8, 2016
    • Feb 5, 2016 My Latest Smart Grid Article - Emergence Theme Around Technology and Innovation Feb 5, 2016
    • Feb 4, 2016 New Article - Top 6 Tips Shaping the Customer Experience Feb 4, 2016
    • Feb 2, 2016 January Writing Roundup Feb 2, 2016
    • Feb 1, 2016 Unify Analyst Conference - UCStrategies Podcast Review Feb 1, 2016
  • January 2016
    • Jan 29, 2016 Unify and Circuit Redux - My Take, Second Time Around Jan 29, 2016
    • Jan 27, 2016 How NOT to Make UC Strategic - My Current Column Jan 27, 2016
    • Jan 22, 2016 Loose End #2 - Podcast on Customer Experience Trends for 2016 Jan 22, 2016
    • Jan 22, 2016 Loose End #1 - Am in Fonolo's Top Contact Center Analysts List Jan 22, 2016
    • Jan 21, 2016 Unify 2016 Analyst Conference - Quick Take Jan 21, 2016
    • Jan 19, 2016 Next Stop - Brrrmuda and Unify's Analyst Conference Jan 19, 2016
    • Jan 18, 2016 ITExpo Shout-out and Moderated Sessions Jan 18, 2016
    • Jan 15, 2016 Transformation Challenges Facing Utilities - My Latest Smart Grid Post Jan 15, 2016
    • Jan 14, 2016 2016 Outlook - One More For You - UCStrategies Podcast Jan 14, 2016
    • Jan 13, 2016 Cisco's Toronto Innovation Centre Opening Event Jan 13, 2016
    • Jan 8, 2016 Three Criteria for Evaluating UCaaS Providers Jan 8, 2016
    • Jan 7, 2016 Digest of my Reviews for 2015 and 2016 Jan 7, 2016
    • Jan 5, 2016 UCStrategies Podcast - 2015 Highlights Jan 5, 2016
    • Jan 4, 2016 December Writing Roundup Jan 4, 2016
  • December 2015
    • Dec 30, 2015 How to Make UC Strategic - New Article Dec 30, 2015
    • Dec 22, 2015 My TMC Interview - State of UC&C Dec 22, 2015
    • Dec 18, 2015 5 Trends Driving UC in 2016 - New Article Dec 18, 2015
    • Dec 17, 2015 Cisco and the New Era of Collaboration Dec 17, 2015
    • Dec 14, 2015 Two Things to Know About Hosted UC Dec 14, 2015
    • Dec 10, 2015 Business Benefits of the Cloud for UCaaS Dec 10, 2015
    • Dec 9, 2015 UC Summit/BC Summit Podcast Dec 9, 2015
    • Dec 8, 2015 Upcoming Webinar - "BYOD Mobility or Bust" Dec 8, 2015
    • Dec 4, 2015 Telecom 2015 Video Interviews - Here's Mine Dec 4, 2015
    • Dec 4, 2015 Next Stop - San Francisco and Cisco's Collab Summit Dec 4, 2015
    • Dec 3, 2015 November Writing Roundup Dec 3, 2015
    • Dec 1, 2015 New Series on UCaaS for Tech Target Dec 1, 2015
  • November 2015
    • Nov 25, 2015 UC Summit - Three Takeaways - Searching for the Center Nov 25, 2015
    • Nov 17, 2015 UC Summit - First Take Nov 17, 2015
    • Nov 13, 2015 ITExpo Preview - Never too Early for Florida Nov 13, 2015
    • Nov 12, 2015 Atos Acquisition of Unify - UCStrategies Podcast Nov 12, 2015
    • Nov 11, 2015 UC Summit - Starts This Sunday Nov 11, 2015
    • Nov 6, 2015 Choosing a VoIP Vendor - New Buyer's Guide Nov 6, 2015
    • Nov 5, 2015 My Next Webinar: So, You Think You Can Collaborate? Nov 5, 2015
    • Nov 3, 2015 UC Summit 2015 - November 15-18 Nov 3, 2015
    • Nov 2, 2015 October Writing Roundup Nov 2, 2015
  • October 2015
    • Oct 29, 2015 Telecom 2015 Conference - Quick Take Oct 29, 2015
    • Oct 26, 2015 BroadSoft Announces Tempo - UCStrategies Podcast Oct 26, 2015
    • Oct 26, 2015 So, You Think You Can Collaborate? My Next Webinar Oct 26, 2015
    • Oct 21, 2015 Next Event - Speaking at Telecom 2015 Next Week Oct 21, 2015
    • Oct 20, 2015 Slack May be the Uber of the UC Space Oct 20, 2015
    • Oct 19, 2015 SCTC Conference Coda - Our SIPTones Gig Oct 19, 2015
    • Oct 16, 2015 Three Buying Principles for UC - New Feature Oct 16, 2015
    • Oct 16, 2015 SCTC Conference Recap Oct 16, 2015
    • Oct 7, 2015 Four Ways UC Benefits Productivity - New Feature Oct 7, 2015
    • Oct 6, 2015 How SMBs Really Feel About UC - My New Paper Oct 6, 2015
    • Oct 5, 2015 Next Stop - SCTC Conference, Atlanta Oct 5, 2015
    • Oct 2, 2015 September Writing Roundup Oct 2, 2015
    • Oct 1, 2015 The Evolution of UC Technology - My Latest Series Oct 1, 2015
  • September 2015
    • Sep 30, 2015 Is UC the Best Solution for Collaboration? Sep 30, 2015
    • Sep 21, 2015 Predictions we got Wrong - Latest UCS Podcast Sep 21, 2015
    • Sep 17, 2015 Rethinking Collaboration - My Latest Column Sep 17, 2015
    • Sep 11, 2015 CTCA Golf Tourney - Last Hurrah Sep 11, 2015
    • Sep 10, 2015 Why Audio Quality Matters for Conferencing Sep 10, 2015
    • Sep 3, 2015 Making Music - Again - with the SIPtones in Indy - Video Highlights Sep 3, 2015
    • Sep 3, 2015 Next Smart Grid Webinar - Predictive Analytics Sep 3, 2015
    • Sep 2, 2015 August Writing Roundup Sep 2, 2015
    • Sep 1, 2015 Back to Work - Gartner UC Magic Quadrant Podcast Sep 1, 2015
  • August 2015
    • Aug 21, 2015 My "Coffee with Chris" Podcast - Comms Technology, Disruption and Millennials Aug 21, 2015
    • Aug 19, 2015 My New White Paper for Cisco: The Omnichannel Experience Aug 19, 2015
    • Aug 18, 2015 My VoIP "Buying Decisions Series" for TechTarget - Parts 1 - 3 Aug 18, 2015
    • Aug 14, 2015 ADTRAN Connect - First Take Aug 14, 2015
    • Aug 10, 2015 UCStrategies Podcast - Is There Really a UC Market with SMBs? Aug 10, 2015
    • Aug 7, 2015 Next Stop - ADTRAN Connect Aug 7, 2015
    • Aug 6, 2015 My New E-Guide: 3 Hot Buttons for Hosted UC Aug 6, 2015
    • Aug 5, 2015 Three VoIP Use Cases - My TechTarget Series Continues Aug 5, 2015
    • Aug 4, 2015 July Writing Roundup Aug 4, 2015
  • July 2015
    • Jul 31, 2015 UCS Podcast: What Is/Should be Kaput or End-of-Life? Jul 31, 2015
    • Jul 30, 2015 Analyzing VoIP Basics - New Post, New Series Jul 30, 2015
    • Jul 29, 2015 New Accolade for my Blog - 2015 Top Tech Blog Awards Jul 29, 2015
    • Jul 27, 2015 How is Microsoft Doing in UC These Days? Jul 27, 2015
    • Jul 24, 2015 What SMBs Think About UC - New Research Jul 24, 2015
    • Jul 23, 2015 Should SMBs Buy From Incumbents? Jul 23, 2015
    • Jul 13, 2015 Wednesday Webinar - What to do with your Aging Phone System Jul 13, 2015
    • Jul 10, 2015 UCStrategies Podcast - Is UCaaS a Blip or a Trend? Jul 10, 2015
    • Jul 10, 2015 Cisco Canada - Pan Am Games Update Jul 10, 2015
    • Jul 8, 2015 June Writing Roundup Jul 8, 2015
    • Jul 7, 2015 State of UC 2015 - The Experts Weigh In Jul 7, 2015
  • June 2015
    • Jun 26, 2015 Next Webinar - What to do with your old Phone System Jun 26, 2015
    • Jun 25, 2015 Nielsen IT Consulting New Office Reception Jun 25, 2015
    • Jun 22, 2015 Reflecting on Interactions 2015 - UCStrategies Podcast Jun 22, 2015
    • Jun 18, 2015 My Next Webinar - 3 Hosted UC Hot Buttons - June 23 Jun 18, 2015
    • Jun 15, 2015 Interactions 2015 - Big Bets, Smart Bets, Great Music, and a Silver Lining for UC Jun 15, 2015
    • Jun 12, 2015 "VoIP Security - It's Real But So Are the Solutions" Jun 12, 2015
    • Jun 11, 2015 Next Webinar with ShoreTel - Three UC Hot Buttons Jun 11, 2015
    • Jun 8, 2015 May Writing Roundup Jun 8, 2015
    • Jun 8, 2015 UCStrategies Podcast - is Messaging Helping or Hurting UC? Jun 8, 2015
    • Jun 5, 2015 CTCA Conference Wrapup - My Thoughts on UCStrategies Jun 5, 2015
    • Jun 5, 2015 Interactions 2015, Indy - Next Up Jun 5, 2015
    • Jun 3, 2015 Next Stop - CTCA 2015 Conference Jun 3, 2015
    • Jun 2, 2015 Canadian Telecom Summit Highlights Jun 2, 2015
  • May 2015
    • May 29, 2015 Next Up - Canadian Telecom Summit May 29, 2015
    • May 27, 2015 Why a Collaboration Vision Matters for Bringing Lines of Business Together May 27, 2015
    • May 26, 2015 Genband Perspectives 2015 - 4 Takeaways May 26, 2015
    • May 15, 2015 Next stop - Orlando and Genband Perspectives May 15, 2015
    • May 11, 2015 CTCA Spring Conference Shout-Out May 11, 2015
    • May 4, 2015 April Writing Roundup May 4, 2015
    • May 1, 2015 Two UC Messages from Cisco's Customer Collaboration Summit May 1, 2015
  • April 2015
    • Apr 28, 2015 Understanding Adoption Barriers to Collaboration, Part 2 Apr 28, 2015
    • Apr 23, 2015 GetVoIP's Top UC Experts - Me and 49 Others! Apr 23, 2015
    • Apr 20, 2015 State of the Mid-Market with UC Apr 20, 2015
    • Apr 17, 2015 My Next Webinar - Why the Time is Now for Hosted VoIP - April 21 Apr 17, 2015
    • Apr 15, 2015 Mitel's Crystal Ball - Business Communications in 2025 Apr 15, 2015
    • Apr 10, 2015 Understanding Adoption Barriers to Collaboration, Part 1 Apr 10, 2015
    • Apr 8, 2015 Next stop, London, ON - speaking on UC Apr 8, 2015
    • Apr 2, 2015 March Writing Roundup Apr 2, 2015
  • March 2015
    • Mar 31, 2015 Energy Thought Summit - Another Takeaway - Education Mar 31, 2015
    • Mar 31, 2015 UC Trends and Smart Grid Opportunities - Lessons for Both Mar 31, 2015
    • Mar 30, 2015 Next Webinar - Hosted VoIP for SMBs Mar 30, 2015
    • Mar 27, 2015 TIA’s Network of the Future Conference Mar 27, 2015
    • Mar 26, 2015 Energy Thought Summit - Quick Update Mar 26, 2015
    • Mar 20, 2015 Energy Thought Summit, Austin - Final Shout-Out and Recap of my Posts Mar 20, 2015
    • Mar 18, 2015 Verizon’s Virtual Communications Express – Big can be Beautiful too Mar 18, 2015
    • Mar 17, 2015 Next Up - Energy Thought Summit, Austin - Smart Grid, Smart Cities, Smart Homes and More Mar 17, 2015
    • Mar 16, 2015 Complexity versus Simplicity in Making Collaboration Work Mar 16, 2015
    • Mar 12, 2015 UC and the Public Sector Seminar, London ON - Join Us! Mar 12, 2015
    • Mar 10, 2015 Three Ways SIP Phones Add Value to Hosted VoIP - New Article Mar 10, 2015
    • Mar 9, 2015 BYOE and End User-Driven UC Mar 9, 2015
    • Mar 6, 2015 February Writing Roundup Mar 6, 2015
    • Mar 5, 2015 Will UC Become a Loss Leader? Mar 5, 2015
    • Mar 2, 2015 Collaboration Insights – Getting Work Done – New Series Mar 2, 2015
  • February 2015
    • Feb 26, 2015 New Article - Five Considerations for Buying SIP Phones Feb 26, 2015
    • Feb 24, 2015 Key Considerations for Choosing SIP Phones - my new White Paper Feb 24, 2015
    • Feb 20, 2015 Why BYOD Matters and Success Strategies for UC - my next Webinar Feb 20, 2015
    • Feb 18, 2015 Yorktel case study - the right way to sell video Feb 18, 2015
    • Feb 16, 2015 Cisco Canada's New HQ - Hard Hat Tour Feb 16, 2015
    • Feb 12, 2015 VoIP and Voice Quality - UCStrategies Podcast Feb 12, 2015
    • Feb 6, 2015 January Writing Roundup Feb 6, 2015
    • Feb 5, 2015 My Next Webinar - Why BYOD Matters with UC Feb 5, 2015
  • January 2015
    • Jan 29, 2015 My UCStrategies Post: VoIP at 20 and Why the Best is Yet to Come for UC Jan 29, 2015
    • Jan 29, 2015 ITExpo Miami - Quick Hits Jan 29, 2015
    • Jan 26, 2015 ITExpo Panel Update - Customer Experience and Telco 2.0 Jan 26, 2015
    • Jan 23, 2015 Metaswitch Canada Technology Day on Monday - Speaking at 10:15 Jan 23, 2015
    • Jan 22, 2015 ETS15 in Austin, March 25-26 - my Smart Grid Hat and new Articles Jan 22, 2015
    • Jan 21, 2015 ITExpo Preview #2 - Panel: Customer Experience and Telco 2.0 Jan 21, 2015
    • Jan 20, 2015 Last call - today's ShoreTel webinar - noon ET - not 2pm Jan 20, 2015
    • Jan 20, 2015 ITExpo Preview #1 - Panel: What is Real UC, Really? Jan 20, 2015
    • Jan 15, 2015 2015 UC Forecast - UCStrategies Podcast Jan 15, 2015
    • Jan 14, 2015 Omni-Channel Contact Centers - my Current TMC Column Jan 14, 2015
    • Jan 13, 2015 ITExpo Preview - JAA Interviewed by TMC: "The Tech Road Ahead" Jan 13, 2015
    • Jan 13, 2015 2014 UC Review - UCStrategies Podcast Jan 13, 2015
    • Jan 12, 2015 My New White Paper - How BYOE Drives Value for UC Jan 12, 2015
    • Jan 12, 2015 ShoreTel Shout-out #1 - Next Week's BYOE/UC Webinar Jan 12, 2015
    • Jan 9, 2015 Metaswitch Technology Day: Canada - Speaking Jan. 26 Jan 9, 2015
    • Jan 7, 2015 Next ZD Webinar - UC and BYOD - Feb. 24 Jan 7, 2015
    • Jan 6, 2015 December Writing Roundup Jan 6, 2015
  • December 2014
    • Dec 30, 2014 Next Webinar, with ShoreTel - Understanding BYOE and Driving Value for UC Dec 30, 2014
    • Dec 29, 2014 2015 UC Outlook - Who's Driving the Bus? Dec 29, 2014
    • Dec 23, 2014 ITExpo is Coming - R U Going? Dec 23, 2014
    • Dec 12, 2014 My New Column with Network World and First Post: "Do you know your VoIP?" Dec 12, 2014
    • Dec 9, 2014 Fonolo's Top Contact Center Analysts Review - JAA Included Again Dec 9, 2014
    • Dec 5, 2014 Next Webinar - VoIP and the Business Case for Remote Working Dec 5, 2014
    • Dec 4, 2014 November Writing Roundup Dec 4, 2014
  • November 2014
    • Nov 26, 2014 Backbone Magazine - 2015 Technology Resource Guide Nov 26, 2014
    • Nov 25, 2014 Can Cisco and Project Squared Drive Innovation? Nov 25, 2014
    • Nov 20, 2014 Cisco Collaboration Summit - Quick Thoughts, Pix and a Wayback Video clip Nov 20, 2014
    • Nov 14, 2014 Next Stop - LA and Cisco Collaboration Summit Nov 14, 2014
    • Nov 10, 2014 Next Webinar - VoIP and Remote Working Nov 10, 2014
    • Nov 7, 2014 Your Boss Just Heard from your Tablet - You're Fired Nov 7, 2014
    • Nov 3, 2014 October Writing Roundup Nov 3, 2014
  • October 2014
    • Oct 30, 2014 Hits and Misses - 6 Takeaways from Unify's Circuit Launch Oct 30, 2014
    • Oct 29, 2014 What's the latest with Huawei? UCStrategies podcast update Oct 29, 2014
    • Oct 28, 2014 Unify, Ansible and now Circuit - UCStrategies Podcast Oct 28, 2014
    • Oct 24, 2014 Unify Analyst Summit - Quick Thoughts Oct 24, 2014
    • Oct 21, 2014 Next Stop - Unify's Analyst Event Oct 21, 2014
    • Oct 15, 2014 Is the Internet of Things Good for your Business? Oct 15, 2014
    • Oct 13, 2014 Canadian Contact Center Trends - my Next Speaking Appearance Oct 13, 2014
    • Oct 7, 2014 Deploying Cloud-Based Contact Center Solutions with Lync Oct 7, 2014
    • Oct 3, 2014 UCStrategies Talks UC with... Me Oct 3, 2014
    • Oct 2, 2014 Gartner's Magic Quadrant for UCaaS - UCStrategies Weighs In Oct 2, 2014
    • Oct 1, 2014 September Writing Roundup Oct 1, 2014
  • September 2014
    • Sep 29, 2014 Can Cisco Crack the Code for Video? Do They Need To? Sep 29, 2014
    • Sep 25, 2014 Sept 30 Webinar - Cloud TCO and the Contact Center Sep 25, 2014
    • Sep 24, 2014 Will Messaging Displace Voice? Sep 24, 2014
    • Sep 18, 2014 Social Customer Service - new Podcast Sep 18, 2014
    • Sep 9, 2014 My CTCA Presentation - Millennials and Collaboration Sep 9, 2014
    • Sep 4, 2014 Upcoming Webinar Q&A Panel - Cloud TCO and the Contact Center Sep 4, 2014
    • Sep 2, 2014 August Writing Roundup Sep 2, 2014
  • August 2014
    • Aug 28, 2014 Five Things We Can Learn From Millennials About Collaboration Aug 28, 2014
    • Aug 22, 2014 VoIP's Hidden Value for SMBs - Webinar Reminder, Aug. 26 Aug 22, 2014
    • Aug 14, 2014 Webinar Reminder - VoIP's Hidden Value - August 26 Aug 14, 2014
    • Aug 8, 2014 Is UC Succeeding or Failing? Aug 8, 2014
    • Aug 6, 2014 July Writing Roundup Aug 6, 2014
  • July 2014
    • Jul 31, 2014 Internet of Things Twitter Chat - Full Replay Posted Now Jul 31, 2014
    • Jul 30, 2014 Last Call - Today's Twitter Chat on the Internet of Things Jul 30, 2014
    • Jul 28, 2014 VoIP's Hidden Value for SMBs - Aug. 26 Webinar Jul 28, 2014
    • Jul 24, 2014 The Race for UC in the Cloud - is Avaya too late? Jul 24, 2014
    • Jul 22, 2014 Shout-out for our July 30 Twitter Chat on the Internet of Things Jul 22, 2014
    • Jul 15, 2014 A Twitter Chat on the Internet of Things - Join us, July 30 Jul 15, 2014
    • Jul 10, 2014 Are you Communicating or Collaborating? Jul 10, 2014
    • Jul 9, 2014 Multichannel and the Contact Center - join us with Fonolo, July 17 Jul 9, 2014
    • Jul 8, 2014 Internet Trends 2014 from Mary Meeker - UC Implications Jul 8, 2014
    • Jul 3, 2014 June Writing Roundup Jul 3, 2014
    • Jul 2, 2014 Changing IT Spending Habits in the UC Space - UCS Podcast Jul 2, 2014
  • June 2014
    • Jun 27, 2014 Making Music with the SIPtones at Interactions 2014 Jun 27, 2014
    • Jun 25, 2014 New Contact Center Research from Interactive Intelligence Jun 25, 2014
    • Jun 18, 2014 Personal Video and UC - "What are You Afraid Of?", Part 2 Jun 18, 2014
    • Jun 17, 2014 UCStrategies Podcast - Interactions 2014 Recap Jun 17, 2014
    • Jun 13, 2014 GENBAND Perspectives 2014 - Takeaways, Pix, Tricks and Throwbacks Jun 13, 2014
    • Jun 12, 2014 Best in Biz Awards - am judging again this year Jun 12, 2014
    • Jun 6, 2014 Interactions 2014 - PureCloud, Millennials, Boulders, Football and the SIPtones! Jun 6, 2014
    • Jun 6, 2014 Next Stop - Orlando and GENBAND Jun 6, 2014
    • Jun 5, 2014 Infographic - The Rise and Fall of Nortel Jun 5, 2014
    • Jun 2, 2014 May Writing Roundup Jun 2, 2014
  • May 2014
    • May 30, 2014 Next Stop - Interactions in Indy May 30, 2014
    • May 29, 2014 Wanna Hangout? Google Hangouts and UC May 29, 2014
    • May 15, 2014 MetaswitchForum 10 - Quick Thoughts May 15, 2014
    • May 14, 2014 Migrating Your Business to VoIP - Webinar this Friday May 14, 2014
    • May 14, 2014 What is Cisco Selling? It's not UC. May 14, 2014
    • May 13, 2014 Personal Video and UC - What are You Afraid Of? May 13, 2014
    • May 9, 2014 Cisco Customer Collaboration Day - Quick Thoughts May 9, 2014
    • May 9, 2014 Next Stop - Metaswitch Forum, NOLA, plus my show guide essay May 9, 2014
    • May 6, 2014 April Thought Leadership Roundup May 6, 2014
    • May 6, 2014 Next Stop - Phoenix, Cisco Customer Collaboration Day May 6, 2014
    • May 5, 2014 5 Trends in the UC Marketplace - Interview Feature May 5, 2014
  • April 2014
    • Apr 30, 2014 UC Summit 2014 - Highlights and 7 Takeaways Apr 30, 2014
    • Apr 28, 2014 Migrating Your Business to VoIP - Next Webinar, May 16 Apr 28, 2014
    • Apr 25, 2014 Next Stop - UC Summit, La Jolla Apr 25, 2014
    • Apr 23, 2014 Life After Nortel Webinar - this Friday at 1ET Apr 23, 2014
    • Apr 17, 2014 Cisco Connect 2014 - Takeaways Apr 17, 2014
    • Apr 16, 2014 This week's smart grid webinar - reminder and update Apr 16, 2014
    • Apr 15, 2014 Next Stop: Toronto and Cisco Connect Apr 15, 2014
    • Apr 15, 2014 CTCA Conference - Quick Coda and Presentation Links Apr 15, 2014
    • Apr 14, 2014 VoIP Security - What You Don't Know Can Hurt You - new article Apr 14, 2014
    • Apr 11, 2014 Is Voice Really Dead? Apr 11, 2014
    • Apr 10, 2014 Why Does Customer Service Suck? Apr 10, 2014
    • Apr 10, 2014 Life After Nortel - my next Webinar, April 25 Apr 10, 2014
    • Apr 8, 2014 Calling all Conferencing Users - Share Your Experiences in a Survey (with prizes!) Apr 8, 2014
    • Apr 7, 2014 Next Stop - Gravenhurst, ON - CTCA Conference Apr 7, 2014
    • Apr 4, 2014 Next Smart Grid Webinar - Managing Outages in Extreme Weather Apr 4, 2014
    • Apr 3, 2014 State of Cloud-Based Solutions and Ecosystems - UCStrategies Podcast Apr 3, 2014
    • Apr 3, 2014 Book Review - Hacking Exposed for UC and VoIP Apr 3, 2014
    • Apr 2, 2014 March Writing Roundup - my top 7 Picks Apr 2, 2014
    • Apr 1, 2014 Colonel Chris Hadfield - Lessons Learned from Collaborating in Space Apr 1, 2014
  • March 2014
    • Mar 28, 2014 Words of the Woz and other ETS Takeaways - we need Invention, not Innovation Mar 28, 2014
    • Mar 25, 2014 ETS - Quick Highlights Mar 25, 2014
    • Mar 21, 2014 Next stop - ETS in Austin, TX Mar 21, 2014
    • Mar 18, 2014 Amazon Mayday and the Toronto Ice Storm Mar 18, 2014
    • Mar 14, 2014 Top 100 Tech Podcasters as per GetVoIP - me and 99 Others! Mar 14, 2014
    • Mar 11, 2014 CTCA Spring Conference - Will be Speaking There Mar 11, 2014
    • Mar 6, 2014 ETS - Energy Thought Summit - March 24-25, Austin - Coming? Mar 6, 2014
    • Mar 4, 2014 Role of Multichannel in the Contact Center - UCS Podcast Mar 4, 2014
    • Mar 4, 2014 February Writing Roundup - My Top 8 Picks Mar 4, 2014
    • Mar 3, 2014 Evolution of VoIP Webinar, Tomorrow at 2 - Join Us! Mar 3, 2014
  • February 2014
    • Feb 26, 2014 All You Need Is Lync - Altogether Now... Feb 26, 2014
    • Feb 24, 2014 How Bob Newhart Would Respond to UC Feb 24, 2014
    • Feb 24, 2014 ETS is Coming - Energy Thought Summit, March 24-25 Feb 24, 2014
    • Feb 18, 2014 Google Hangout - Future of the Contact Center, Feb. 27 Feb 18, 2014
    • Feb 17, 2014 Webinar - Increasing Customer Engagement in the Contact Center Feb 17, 2014
    • Feb 14, 2014 Next Webinar: Evolution of VoIP, March 4 Feb 14, 2014
    • Feb 13, 2014 2014 VoIP Outlook: Analyst Roundup (including JAA) Feb 13, 2014
    • Feb 5, 2014 VoIP Security and Cybersecurity in the Spotlight - are you Listening Now? Feb 5, 2014
  • January 2014
    • Jan 31, 2014 ITExpo Miami - Key Takeaways Jan 31, 2014
    • Jan 29, 2014 What Trends Will Fizzle in 2014 - UCStrategies Podcast Jan 29, 2014
    • Jan 27, 2014 Upcoming Webinar - The Evolution of VoIP Jan 27, 2014
    • Jan 24, 2014 My New Word for 2014 - Bifurcation Jan 24, 2014
    • Jan 22, 2014 2014 UC Outlook - Our Latest UCStrategies Podcast Jan 22, 2014
    • Jan 22, 2014 ITExpo Session #3 - Big Data and the Customer Experience Jan 22, 2014
    • Jan 21, 2014 ITExpo Session #2 - Transitioning Your Enterprise to UC Jan 21, 2014
    • Jan 20, 2014 ITExpo Session - Next Generation Contact Centers Jan 20, 2014
    • Jan 16, 2014 ITExpo Preview #1 - Ontario Pavilion Briefing Jan 16, 2014
    • Jan 15, 2014 2013 in Review for UC - UCStrategies Podcast Jan 15, 2014
    • Jan 14, 2014 Amazon Mayday and Your Contact Center Jan 14, 2014
    • Jan 10, 2014 New UC Column for me on InformationWeek - First Post Running Now Jan 10, 2014
    • Jan 2, 2014 IT Expo 2014, Miami - Be There? Jan 2, 2014
  • December 2013
    • Dec 16, 2013 Our Next Contact Center Webinar - the Holy Grail for Increasing Personalization and Engagement Dec 16, 2013
    • Dec 13, 2013 My New White Paper - "VoIP Security - More Than Just IT Risk" Dec 13, 2013
    • Dec 11, 2013 What Millennials can teach us about collaboration Dec 11, 2013
  • November 2013
    • Nov 27, 2013 UCS Podcast - Mitel/Aastra and Industry Consolidation Trends Nov 27, 2013
    • Nov 22, 2013 JFK's Assassination at 50 Revisited - the Day the Music Died Nov 22, 2013
    • Nov 19, 2013 Cisco Collaboration Summit and Q1 Earnings - is Their Mojo Back? Nov 19, 2013
    • Nov 18, 2013 Creative Destruction - is RIM's Loss Apple's Gain? Nov 18, 2013
    • Nov 18, 2013 Housekeeping update - new RSS feed for my subscribers Nov 18, 2013
    • Nov 14, 2013 Reminder - Tomorrow's Webinar on Hosted VoIP Trends for SMBs Nov 14, 2013
    • Nov 13, 2013 Smart Grid Webinar - Critical Infrastructure Protection Nov 13, 2013
    • Nov 12, 2013 The Upside of Personalization for UC Nov 12, 2013
    • Nov 11, 2013 My AudioCodes Visit / Quick Thoughts on Israel Nov 11, 2013
  • October 2013
    • Oct 28, 2013 Amazon's "Mayday" Button - Contact Center Implications - Webinar Oct 28, 2013
    • Oct 25, 2013 UCStrategies Podcast - State of SBCs with UC Oct 25, 2013
    • Oct 22, 2013 My Next Webinar - VoIP Adoption for SMBs - November 15 Oct 22, 2013
    • Oct 21, 2013 Next Stop - Florida - Cisco Collab Summit Oct 21, 2013
    • Oct 18, 2013 Pros and Cons of Desktop Video Oct 18, 2013
    • Oct 15, 2013 Just Win, Baby! Oct 15, 2013
    • Oct 10, 2013 UCSrategies Podcast: Keep or Toss PBX? Cloud or Premise? Discuss! Oct 10, 2013
    • Oct 7, 2013 Managing Power Outages - Smart Grid Webinar This Wednesday Oct 7, 2013
    • Oct 7, 2013 The Consumerization of Video Conferencing Oct 7, 2013
    • Oct 4, 2013 The State of Teleworking - UCStrategies Podcast Oct 4, 2013
    • Oct 3, 2013 Last Call - Today's UC Webinar with Jabra at 2pm ET Oct 3, 2013
  • September 2013
    • Sep 27, 2013 Fonolo's Take on Top Contact Center Analysts Sep 27, 2013
    • Sep 26, 2013 Webinar Next Week with Jabra - Shifting to UC for SMBs - Join Us! Sep 26, 2013
    • Sep 25, 2013 Collaboration vs. Connectivity - my updated view of the video conferencing space on UCStrategies Sep 25, 2013
    • Sep 23, 2013 Microsoft Technology Centre/Lync Love Day - Toronto Sep 23, 2013
    • Sep 23, 2013 Smart Grid Webinar Reminder - Tomorrow at 4 ET - Smart Metering Programs Sep 23, 2013
    • Sep 20, 2013 LifeSize Tech Day - Quick Thoughts and Cool Photos Sep 20, 2013
    • Sep 19, 2013 UCStrategies Podcast - UC Trends and News Roundup Sep 19, 2013
    • Sep 13, 2013 The Downside of Personalization Sep 13, 2013
    • Sep 11, 2013 Meeting of the Minds, Toronto - Takeaways, Images and Pix Sep 11, 2013
    • Sep 9, 2013 Smart Grid Webinar - Sept. 24 - Smart Metering Programs Sep 9, 2013
    • Sep 6, 2013 Next Stop - Here - Meeting of the Minds Sep 6, 2013
    • Sep 3, 2013 Skype Just Turned 10 - Time Flies! Sep 3, 2013
  • August 2013
    • Aug 29, 2013 ITExpo Takeaways - Innovation, Startups and Implications for UC Aug 29, 2013
    • Aug 28, 2013 ITExpo 2013, Las Vegas - Day 1 Aug 28, 2013
    • Aug 16, 2013 ITExpo Preview - Session #3 - VaaS Aug 16, 2013
    • Aug 15, 2013 ITExpo Preview - Session #2 Aug 15, 2013
    • Aug 14, 2013 ITExpo Preview - Session #1 Aug 14, 2013
    • Aug 13, 2013 BestinBiz Awards Winners Announced Aug 13, 2013
    • Aug 2, 2013 ITExpo - 24 Days and Counting.... Aug 2, 2013
    • Aug 1, 2013 UC Pitfalls and Opportunities Aug 1, 2013
    • Aug 1, 2013 Now You Want Me to Collaborate? Leave Me Alone! Aug 1, 2013
  • July 2013
    • Jul 31, 2013 New Research - Promising UC Outlook for SMBs Jul 31, 2013
    • Jul 17, 2013 Smart Grid Future Outlook Webinar - Thursday, July 18 Jul 17, 2013
    • Jul 5, 2013 Zpryme Webinar - Future Solutions for the Smart Grid Jul 5, 2013
    • Jul 5, 2013 Merits of UC in the Cloud - EM360 Podcast/Article Now Posted Jul 5, 2013
    • Jul 5, 2013 Ziff Davis Webinar - Evolution of Fax Jul 5, 2013
  • June 2013
    • Jun 28, 2013 If I was a channel, would I partner with Mitel? Jun 28, 2013
    • Jun 27, 2013 Mitel Business Partner Conference - First Thoughts Jun 27, 2013
    • Jun 21, 2013 Next Stop - Mitel BPC 2013, Ft. Lauderdale Jun 21, 2013
    • Jun 19, 2013 Last Call - Tomorrow's Zpryme Webinar - State of the U.S. Smart Grid Market Jun 19, 2013
    • Jun 12, 2013 Zpryme U.S. Smart Grid Webinar Update - Bigger, Better... and New Date! Jun 12, 2013
    • Jun 12, 2013 UC in 2013 - Time to Change the Channel? Jun 12, 2013
    • Jun 11, 2013 Update on Zpryme Webinar on U.S. Smart Grid Market - Free Now! Jun 11, 2013
    • Jun 3, 2013 Zpryme Webinar - State of the U.S. Smart Grid Market, June 13 Jun 3, 2013
    • Jun 3, 2013 Cisco Connect 2013, Toronto - IOT and Beyond Jun 3, 2013
  • May 2013
    • May 31, 2013 UCS podcast - the future for IT May 31, 2013
    • May 29, 2013 Microsoft Lync, UC and CEBP - Connecting the Dots May 29, 2013
    • May 21, 2013 Creating Business Value via UC and Collaboration - my Enterprise Management Interview with Sonus May 21, 2013
    • May 15, 2013 Interactions 2013 - My Takeaways and Some Music Too May 15, 2013
    • May 10, 2013 Next Stop - Indianapolis and Interactions 2013 May 10, 2013
    • May 9, 2013 UC Summit 2013 Takeaways - Podcast May 9, 2013
    • May 7, 2013 Reminder - Smart Grid Cybersecurity Webinar - Wed., May 8 May 7, 2013
    • May 1, 2013 Where Conferencing fits into UC - Podcast May 1, 2013
  • April 2013
    • Apr 30, 2013 UC Webinar with ShoreTel - This Thursday at 2 ET Apr 30, 2013
    • Apr 29, 2013 Do You Have a Mobile Strategy? Apr 29, 2013
    • Apr 25, 2013 Best in Biz Awards - am on the 2013 Judging Panel Apr 25, 2013
    • Apr 24, 2013 UC Webinar with ShoreTel - May 2 Apr 24, 2013
    • Apr 22, 2013 UC Summit Preview - Lync and the Channel Opportunity Apr 22, 2013
    • Apr 22, 2013 Cybersecurity Webinar for Smart Grid - May 8 Apr 22, 2013
    • Apr 18, 2013 UCStrategies Podcast - Innovation Roundup Apr 18, 2013
    • Apr 10, 2013 UC Summit 2013 Coming Up Apr 10, 2013
    • Apr 4, 2013 Consolidation Trends in the UC Space - Podcast Apr 4, 2013
  • March 2013
    • Mar 26, 2013 VON – 5 Years Later – the Day the Music Died? Mar 26, 2013
    • Mar 25, 2013 UC and the Contact Center - Understanding Needs and Wants Mar 25, 2013
    • Mar 18, 2013 Know Your Alternatives Recap - State of UC in Canada Mar 18, 2013
    • Mar 18, 2013 Social Networking for Business - is it Just Social? Mar 18, 2013
    • Mar 14, 2013 UCS Podcast - Surround Sound - Taking Voice up a Notch Mar 14, 2013
    • Mar 7, 2013 Podcast - Remote Workers - is Yahoo Right? Mar 7, 2013
  • February 2013
    • Feb 28, 2013 Start Me Up Innovation Campaign - Calling Canadian Tech Entrepreneurs! Feb 28, 2013
    • Feb 26, 2013 Backbone200 - Best of Canadian Tech Feb 26, 2013
    • Feb 15, 2013 Microsoft Canada - Lync Updates Feb 15, 2013
    • Feb 14, 2013 Fierce eBook - SIP Trunking Benefits and Challenges Feb 14, 2013
    • Feb 13, 2013 What Oracle's Acquisition of Acme Packet Means for UC and Telecom Feb 13, 2013
    • Feb 8, 2013 Know Your Alternatives Conference Feb 8, 2013
    • Feb 6, 2013 Collaboration - What it Means to Employees Feb 6, 2013
    • Feb 6, 2013 Buying and Selling UC - My Webinar This Friday Feb 6, 2013
    • Feb 5, 2013 Know Your Alternatives - This Thursday, Toronto - Am Speaking There Feb 5, 2013
    • Feb 1, 2013 ITExpo Highlights Feb 1, 2013
  • January 2013
    • Jan 30, 2013 Feb. 8 Webinar - Buying UC and Selling UC Jan 30, 2013
    • Jan 28, 2013 Next Stop - Miami and ITExpo Jan 28, 2013
    • Jan 24, 2013 ITExpo Shout-Out #3 - Turning UC into Revenue Jan 24, 2013
    • Jan 23, 2013 ITExpo Shout-Out - My Panel, The Optimal Customer Experience Jan 23, 2013
    • Jan 21, 2013 ITExpo Miami - My Contact Center Panel - "Can You Hear Me Now?" Jan 21, 2013
    • Jan 17, 2013 AudioCodes One Voice - Another Take Jan 17, 2013
    • Jan 16, 2013 Deloitte Predictions 2013 - Takeaways Jan 16, 2013
    • Jan 11, 2013 UC Channel Challenges and 8x8's Approach Jan 11, 2013
    • Jan 9, 2013 2013 Contact Center Trends - Three Wise Guys on Google Hangouts Jan 9, 2013
    • Jan 4, 2013 Rethinking the Contact Center/2013 Greetings! Jan 4, 2013
  • December 2012
    • Dec 27, 2012 2013 Look-Ahead - I See Video Dec 27, 2012
    • Dec 21, 2012 2013 - the UCStrategies Look Ahead Podcast Dec 21, 2012
    • Dec 14, 2012 So, What DO Analysts Think of Industry Conferences? Dec 14, 2012
    • Dec 5, 2012 VoIP - Stepping Stone to UC - Webinar this Friday Dec 5, 2012
    • Dec 3, 2012 New White Paper - UC for SMBs Dec 3, 2012
  • November 2012
    • Nov 29, 2012 Next Friday, Webinar - VoIP: Stepping Stone to UC Nov 29, 2012
    • Nov 28, 2012 ShoreTel Partner Conference - UCStrategies Podcast Nov 28, 2012
    • Nov 27, 2012 This Thursday - State of the Contact Center Space on Google Hangouts Nov 27, 2012
    • Nov 19, 2012 VoIP - Stepping Stone to UC - Webinar, Dec. 7 Nov 19, 2012
    • Nov 16, 2012 Collaboration - Why Now? My Current Internet Telephony Column Nov 16, 2012
    • Nov 15, 2012 ShoreTel x 2 - My Latest White Paper and Video Interview Nov 15, 2012
    • Nov 14, 2012 Fonolo Contact Center Roundtable - Nov. 29 - Join Us! Nov 14, 2012
    • Nov 13, 2012 ShoreTel 2012 Partner Conference - Timing Isn't Everything Nov 13, 2012
    • Nov 9, 2012 Moving Beyond Dial Tone - Webinar Next Tuesday Nov 9, 2012
    • Nov 9, 2012 ShoreTel Partner Conference - Quick Highlights Nov 9, 2012
    • Nov 7, 2012 Obama Redux - Flashback Photo Essay - Nov. 5, 2008 - Obama, Dallas and JFK Nov 7, 2012
    • Nov 6, 2012 Next Stop - Orlando and ShoreTel Nov 6, 2012
    • Nov 1, 2012 Email and UC - the Moose on the Table Nov 1, 2012
  • October 2012
    • Oct 31, 2012 Cisco/J Arnold & Associates Webinar - Moving Beyond Dial Tone Oct 31, 2012
    • Oct 26, 2012 Desktop Video - When Good Enough is Good Enough Oct 26, 2012
    • Oct 26, 2012 12 Analysts to Watch in the Contact Center Space Oct 26, 2012
    • Oct 26, 2012 ShoreTel, the Giants and yes, the Blue Jays - Right Place, Right Time Oct 26, 2012
    • Oct 24, 2012 In Cloud We Trust - Even for Contact Centers Oct 24, 2012
    • Oct 23, 2012 ITExpo Takeaways - Views from UCStrategies Oct 23, 2012
    • Oct 19, 2012 Empower, Engage and Innovate - my takeaways from Cisco's Collaboration Summit Oct 19, 2012
    • Oct 18, 2012 Cisco Collaboration Summit 2012 - Quick Thoughts and Photos Oct 18, 2012
    • Oct 17, 2012 Cisco/J Arnold & Associates Webinar - Moving Beyond Dial Tone Oct 17, 2012
    • Oct 16, 2012 VoIP webinar this Friday - "VoIP: More Than Just Cost Savings" Oct 16, 2012
    • Oct 12, 2012 What IT needs to know today - the Canadian perspective Oct 12, 2012
    • Oct 12, 2012 Next stop - LA and Cisco Oct 12, 2012
    • Oct 11, 2012 UCS Podcast - Polycom's Makeover Oct 11, 2012
    • Oct 5, 2012 ITExpo West 2012 - Key Takeaways Oct 5, 2012
    • Oct 3, 2012 Metaswitch Forum 2012 - Photos and Quick Thoughts Oct 3, 2012
  • September 2012
    • Sep 28, 2012 Next stops - Metaswitch and ITExpo Sep 28, 2012
    • Sep 24, 2012 Cisco, Collaboration and the Contact Center Sep 24, 2012
    • Sep 20, 2012 ITExpo Session in Austin - Multichannel Communications and the Changing Customer Relationship Sep 20, 2012
    • Sep 13, 2012 Snail Mail - Flawed, but it Works - Just Like TDM Sep 13, 2012
    • Sep 7, 2012 Tablets at Work - Beyond BYOD Sep 7, 2012
    • Sep 7, 2012 ITExpo Shout-Out - Austin Calling Sep 7, 2012
    • Sep 6, 2012 UCStrategies podcast - Gartner UC Magic Quadrant Sep 6, 2012
    • Sep 6, 2012 Metaswitch Forum 2012 - Are You In? Sep 6, 2012
  • August 2012
    • Aug 31, 2012 UC state of the market review - UCS podcast Aug 31, 2012
    • Aug 30, 2012 New Smart Grid Report - Asian Energy Storage Market Aug 30, 2012
    • Aug 28, 2012 Is the UC market moving forward or backwards? Aug 28, 2012
    • Aug 23, 2012 UCS Podcast - How Are UC Vendors Doing? Aug 23, 2012
    • Aug 22, 2012 VoIP, Video and Collaboration - Andy Abramson's Take Aug 22, 2012
    • Aug 16, 2012 Innovating with UC - Outcomes, Processes and Subscribers Aug 16, 2012
    • Aug 10, 2012 Quiet, but busy Aug 10, 2012
    • Aug 2, 2012 Vertical Communications - East Coast Analyst Day Recap, and a New Market Opp Aug 2, 2012
  • July 2012
    • Jul 27, 2012 Next stop, Elizabeth, NJ - Vertical Communications Jul 27, 2012
    • Jul 23, 2012 New UC Report - Slacks, Jackets and Suits - Q&A with Blair Pleasant Jul 23, 2012
    • Jul 20, 2012 When Microsoft starts losing money... UCStrategies podcast Jul 20, 2012
    • Jul 18, 2012 Canada's Shrinking Tech Sector - Is Mitel #1 Now? Jul 18, 2012
    • Jul 17, 2012 Avaya Office 8.1 Release - Cloud for SMBs Jul 17, 2012
    • Jul 12, 2012 Enterprise Social Software Trends - UCStrategies Podcast Jul 12, 2012
    • Jul 12, 2012 Contact Center Trends - Interview with Customer Interaction Solutions Magazine Jul 12, 2012
    • Jul 11, 2012 "What is the Role of IT Now?" My Latest TMC Column Jul 11, 2012
    • Jul 11, 2012 ChannelBuzz.ca Podcast - Mitel BPC Takeaways Jul 11, 2012
    • Jul 4, 2012 Up for air Jul 4, 2012
  • June 2012
    • Jun 21, 2012 Mitel Business Partner Conference - Highlights Jun 21, 2012
    • Jun 18, 2012 Next Stop - Mitel BPC, San Diego Jun 18, 2012
    • Jun 14, 2012 UC's Role in the Contact Center - Podcast Jun 14, 2012
    • Jun 12, 2012 Customer Experience Management – Burger King or McDonalds? Jun 12, 2012
    • Jun 11, 2012 Interactive Intelligence - Takeaways from Interactions 2012 Jun 11, 2012
    • Jun 6, 2012 Interactions 2012, Day 1 Jun 6, 2012
    • Jun 5, 2012 Customer Experience Management – the Business Value of Collaboration Jun 5, 2012
    • Jun 1, 2012 Next Stop - Indianapolis, Interactions 2012 Jun 1, 2012
  • May 2012
    • May 31, 2012 The Demise of Cisco Cius - UCS Podcast May 31, 2012
    • May 29, 2012 The Future of Communications - UCS Podcast May 29, 2012
    • May 23, 2012 Rethinking Communications - my new column for Internet Telephony Magazine May 23, 2012
    • May 22, 2012 Modern Tailor - the Suit Fits - Just Like UC May 22, 2012
    • May 18, 2012 Videoconferencing webinar with Vidyo, May 23 May 18, 2012
    • May 17, 2012 Cisco Plus Event, Toronto May 17, 2012
    • May 17, 2012 ShoreTel/Smart IP UC demo, Toronto May 17, 2012
    • May 17, 2012 My UC Summit Takeaway - It's Only UC, But I Like It May 17, 2012
    • May 15, 2012 Jon Arnold Joins Zpryme's Smart Grid Advisory Board May 15, 2012
    • May 9, 2012 May 15 Webinar - Choosing the Right Phone System May 9, 2012
    • May 9, 2012 UC Summit - Day 2 Highlights May 9, 2012
    • May 8, 2012 UC Summit 2012 - Highlights May 8, 2012
    • May 4, 2012 Next Stop - UC Summit 2012 May 4, 2012
    • May 4, 2012 Using Video to Drive Growth May 4, 2012
    • May 1, 2012 Aculab Cloud – Executive Q&A May 1, 2012
  • April 2012
    • Apr 30, 2012 The End User Experience - What Else Really Matters for UC? Apr 30, 2012
    • Apr 26, 2012 Podcast - UC, the channel and the cloud Apr 26, 2012
    • Apr 25, 2012 How Video Drives Innovation Apr 25, 2012
    • Apr 24, 2012 Can you monetize video? Should you? Apr 24, 2012
    • Apr 20, 2012 State of the Cloud - Snapshot Survey Apr 20, 2012
    • Apr 19, 2012 Are your clients ready for video? Are you? Apr 19, 2012
    • Apr 12, 2012 Ready, Willing and Able - Keeping Up as UC Evolves Apr 12, 2012
    • Apr 10, 2012 Adding Value - Don't Become Sanford and Son! Apr 10, 2012
    • Apr 5, 2012 How you can add value in a "post-PBX" world Apr 5, 2012
    • Apr 3, 2012 Mobility and UC – the Power of Any Place, Any Time Apr 3, 2012
  • March 2012
    • Mar 29, 2012 What's an End-User Experience Anyway? Mar 29, 2012
    • Mar 27, 2012 The Business Value of Mobility for Collaboration Mar 27, 2012
    • Mar 23, 2012 Ontario IT Buyers Forum - Toronto and Ottawa - Up, Up and Away Mar 23, 2012
    • Mar 22, 2012 Collaboration, mobility and a whole lot more - posting for the CIO Collaboration Network Mar 22, 2012
    • Mar 21, 2012 New post series - helping channels sell UC Mar 21, 2012
    • Mar 21, 2012 Guest Post - the Changing Role of Telephony Mar 21, 2012
    • Mar 20, 2012 G+ profile for JAA - and I'm not talking about Google! Mar 20, 2012
    • Mar 19, 2012 Speaking this week in Toronto and Ottawa Mar 19, 2012
    • Mar 16, 2012 ShoreTel Investor Day 2012 - takeaways and photos Mar 16, 2012
    • Mar 15, 2012 Aculab Cloud and BLI Messaging case study – a match made in the cloud Mar 15, 2012
    • Mar 13, 2012 Busy in a good way Mar 13, 2012
    • Mar 9, 2012 Enterprise Connect Preview/Big Data Mar 9, 2012
    • Mar 6, 2012 ShoreTel/M5 was good news for voice, but perhaps even better for cloud-based video - why the time is right Mar 6, 2012
    • Mar 5, 2012 Smart IP makes for smart cities Mar 5, 2012
    • Mar 2, 2012 Changing role of IT - UCStrategies podcast Mar 2, 2012
  • February 2012
    • Feb 27, 2012 Metaswitch launches Accession at MWC Feb 27, 2012
    • Feb 27, 2012 Obama sings the blues - really! Feb 27, 2012
    • Feb 23, 2012 Cisco, Microsoft, Skype and Video Interop - Who's Winning? Feb 23, 2012
    • Feb 21, 2012 ShoreTel and M5 Networks - Big Bet, Big Payoff Feb 21, 2012
    • Feb 16, 2012 Hosted...cloud - what's the diff? ShoreTel/M5 - a sign of what's to come? Feb 16, 2012
    • Feb 15, 2012 Is UC Losing Relevance? Feb 15, 2012
    • Feb 14, 2012 Ooma Revisited - Now in Canada, and in HD! Feb 14, 2012
    • Feb 13, 2012 Aculab Cloud – TaaS and Re-inventing Your Business Feb 13, 2012
    • Feb 13, 2012 "Start Me Up" Campaign - Answering the Innovation Call Feb 13, 2012
    • Feb 10, 2012 Know Your Alternatives, Toronto - Nicely Done! Feb 10, 2012
    • Feb 8, 2012 Rogers One Number Service Launched - UC for Consumers Feb 8, 2012
    • Feb 7, 2012 Know Your Alternatives Event on Thursday - Last Call! Feb 7, 2012
    • Feb 7, 2012 MobileMonday roundtable - where's the innovation? Feb 7, 2012
    • Feb 2, 2012 ITExpo - Day 1 - It's a Hit Feb 2, 2012
  • January 2012
    • Jan 30, 2012 Welcome Aculab - new blog sponsor Jan 30, 2012
    • Jan 27, 2012 MobileMonday Toronto - Feb. 6 - You There? Jan 27, 2012
    • Jan 26, 2012 ITExpo - How Smartphones and Social Media are Re-shaping Call Centers Jan 26, 2012
    • Jan 25, 2012 Using UC to Re-invent the Channel Jan 25, 2012
    • Jan 25, 2012 ITExpo Miami Preview #2: Building the UC Business Case Jan 25, 2012
    • Jan 25, 2012 12 Ways of Finding Jon Arnold Jan 25, 2012
    • Jan 24, 2012 Re-thinking Service Levels in the Contact Center Jan 24, 2012
    • Jan 23, 2012 Know Your Alternatives Conference, Toronto - SIP Trunking Session Jan 23, 2012
    • Jan 20, 2012 MobileMonday Toronto - 2012 Outlook for Wireless Jan 20, 2012
    • Jan 19, 2012 ITExpo Preview - "Can UC Get Social?" Jan 19, 2012
    • Jan 18, 2012 Deloitte 2012 Predictions - Canadian tech outlook - some takeaways Jan 18, 2012
    • Jan 13, 2012 Is the Cloud Ready for You? Jan 13, 2012
    • Jan 12, 2012 UC opportunities for VARs and SIs in 2012 - podcast Jan 12, 2012
    • Jan 11, 2012 Top Tech Winners/Losers for the Last 25 Years - Cool! Jan 11, 2012
    • Jan 5, 2012 Unified Communications - 2012 Outlook Podcast Jan 5, 2012
  • December 2011
    • Dec 23, 2011 My 2011 Unified Communications Takeaways Dec 23, 2011
    • Dec 22, 2011 Unified Communications - 2011 Year in Review Podcast Dec 22, 2011
    • Dec 21, 2011 ITExpo East in Miami - 41 days and counting... Dec 21, 2011
    • Dec 15, 2011 SMBs and the channel - Canadian update - where's the innovation? Dec 15, 2011
    • Dec 14, 2011 Rogers Wireless "One Number" Launch - Upping the Stakes Dec 14, 2011
    • Dec 9, 2011 Know Your Alternatives 2012 - Program Announced Dec 9, 2011
    • Dec 9, 2011 Canadian Blog Awards - don't forget to vote! Dec 9, 2011
    • Dec 7, 2011 Avaya Night in Canada - IP Office 8.0 Update Dec 7, 2011
    • Dec 6, 2011 UCStrategies Podcasts - Now on iTunes/Welcome Kevin Kieller Dec 6, 2011
  • November 2011
    • Nov 30, 2011 ADTRAN Connect - Day 1 - Takeaways, Photos and the Bicycle That Saved the World Nov 30, 2011
    • Nov 30, 2011 Service Levels - Still Thinking in Terms of Telecom? Nov 30, 2011
    • Nov 28, 2011 Cisco Summit - Final Thoughts: "What's UC?" Nov 28, 2011
    • Nov 28, 2011 5,216 failures = 1 great success - James Dyson and thoughts on innovation Nov 28, 2011
    • Nov 28, 2011 Cisco Collaboration Summit Revisited - UCStrategies Podcast Nov 28, 2011
    • Nov 28, 2011 Next Stop - Huntsville, AL and ADTRAN Nov 28, 2011
    • Nov 23, 2011 Canadian Blog Awards - will ya vote for me? :-) Nov 23, 2011
    • Nov 18, 2011 Cisco Collaboration Summit - Day 2 Takeaways, Photos and the Wizard of Oz Nov 18, 2011
    • Nov 17, 2011 Cisco Collaboration Summit - Day 1 - What Would Studs Terkel Think? Nov 17, 2011
    • Nov 14, 2011 Next Stop - Miami Beach and Cisco's Collaboration Summit Nov 14, 2011
    • Nov 10, 2011 Building Around UC - New Podcast with ETM Magazine Nov 10, 2011
    • Nov 9, 2011 GENBAND Takeaways - In Charlie We Trust Nov 9, 2011
    • Nov 8, 2011 General Bandwidth, Perspective 2011 Nov 8, 2011
    • Nov 4, 2011 Next Stop - NYC and GENBAND Nov 4, 2011
    • Nov 3, 2011 M&A roundup in the UC space Nov 3, 2011
    • Nov 1, 2011 Workforce Management - Missing Pieces Nov 1, 2011
  • October 2011
    • Oct 31, 2011 Caber tossing, Brian Monty's blues benefit, and a missed exit - my Maxville, Ontario adventure Oct 31, 2011
    • Oct 27, 2011 Cisco TelePresence Turns Five Oct 27, 2011
    • Oct 17, 2011 Quick Spin - a nice twist from Interactive Intelligence Oct 17, 2011
    • Oct 17, 2011 Metaswitch Forum revisited - a different take on UC Oct 17, 2011
    • Oct 13, 2011 Where are things going with SBCs? Oct 13, 2011
    • Oct 13, 2011 Bell Fundraiser for CAMH - One Night Under a Blue Sky Oct 13, 2011
    • Oct 10, 2011 Home - for now, and that's a good thing Oct 10, 2011
    • Oct 7, 2011 Metaswitch Forum - Wrapup and Takeaways Oct 7, 2011
    • Oct 5, 2011 Metaswitch Forum - do you Believe in Magic? Oct 5, 2011
    • Oct 4, 2011 And now for something completely different - Modern Tailor - my review Oct 4, 2011
  • September 2011
    • Sep 30, 2011 Next Stop - Las Vegas and Metaswitch Sep 30, 2011
    • Sep 28, 2011 Social Media and Contact Centers - Getting Your Brand Back Sep 28, 2011
    • Sep 22, 2011 TMC ITExpo - UC Takeaways - There's Work to be Done Sep 22, 2011
    • Sep 16, 2011 ITExpo, Austin - Loose Ends Sep 16, 2011
    • Sep 14, 2011 ITExpo, So Far So Good Sep 14, 2011
    • Sep 13, 2011 Last call - tomorrow's webinar on remote working Sep 13, 2011
    • Sep 8, 2011 ITExpo Session - the Multichannel Contact Center Experience Sep 8, 2011
    • Sep 7, 2011 ITExpo Preview - What’s Really Driving the Hosted Customer Care Trend? Sep 7, 2011
    • Sep 6, 2011 ITExpo Preview - Unified Communications Unleashed Sep 6, 2011
    • Sep 2, 2011 Getting More From Remote Workers - Focus Webinar with Polycom Sep 2, 2011
    • Sep 1, 2011 Gartner's UC Magic Quadrant Review Sep 1, 2011
    • Sep 1, 2011 Would you buy a shirt from this man? Remember Woody Allen's "Sleeper"? Sep 1, 2011
  • August 2011
    • Aug 31, 2011 Social Media and Contact Centers - a New Way of Listening Aug 31, 2011
    • Aug 25, 2011 The Future of the PSTN Aug 25, 2011
    • Aug 23, 2011 Oh Blogger, Where Art Thou? Aug 23, 2011
    • Aug 4, 2011 ITExpo, Austin - 39 Days and Counting... Aug 4, 2011
  • July 2011
    • Jul 29, 2011 Social Media and Contact Centers - Part 2 Jul 29, 2011
    • Jul 28, 2011 ADTRAN - Continued Growth, All Good Jul 28, 2011
    • Jul 27, 2011 Telesphere - Taking the Cloud to Market Jul 27, 2011
    • Jul 22, 2011 ShoreTel Conference Recap – Brilliantly Simple, Sort Of Jul 22, 2011
    • Jul 21, 2011 ShoreTel 2011 Conference - Day 1 Jul 21, 2011
    • Jul 18, 2011 Next Stop - Chicago and ShoreTel Jul 18, 2011
    • Jul 13, 2011 Cisco C-Scape - More Takeaways, Photos, Deaf Culture, the Human Network and The Godfather 2 Jul 13, 2011
    • Jul 12, 2011 Cisco C-Scape - Day 1 Jul 12, 2011
    • Jul 8, 2011 Hosted PBX - my New White Paper with Metaswitch Jul 8, 2011
    • Jul 8, 2011 Next Week - Cisco C-Scape, Las Vegas Jul 8, 2011
    • Jul 5, 2011 Cisco Cius - Will it Succeed/Can it Succeed? Jul 5, 2011
    • Jul 1, 2011 Cisco Cius - Impressive Demo - But Will the Market Buy? Jul 1, 2011
  • June 2011
    • Jun 29, 2011 Canadian Blog Directory - Great New Resource Jun 29, 2011
    • Jun 24, 2011 Social Media and Contact Centers - Lots to Explore Jun 24, 2011
    • Jun 24, 2011 XConnect launches Video Interconnection Exchange Jun 24, 2011
    • Jun 13, 2011 Interactive Intelligence - CIC 4.0 Updates - Adding Value with Speech Analytics Jun 13, 2011
    • Jun 7, 2011 Service Providers and Contact Centers - Leveraging Trust Jun 7, 2011
    • Jun 7, 2011 Focus.com Webinar - AT&T, Avaya and Me... Jun 7, 2011
    • Jun 3, 2011 Mitel Partner Conference - More Highlights, Takeaways and Photos Jun 3, 2011
    • Jun 2, 2011 Focus UC Guide Published Now Jun 2, 2011
    • Jun 2, 2011 Mitel Business Partner Conference, Day 1 Jun 2, 2011
  • May 2011
    • May 31, 2011 Next Stop - Mitel, Ft. Lauderdale May 31, 2011
    • May 26, 2011 Connectivity Week - More Photos, Day 3 May 26, 2011
    • May 25, 2011 Zpryme’s New Energy Consumer Report Launched at Connectivity Week May 25, 2011
    • May 24, 2011 Connectivity Week - Takeaways so far and Photo Highlights May 24, 2011
    • May 23, 2011 Connectivity Week, Day 1 - Smart Meter Consumer Symposium May 23, 2011
    • May 20, 2011 Next Stop - Santa Clara and Connectivity Week May 20, 2011
    • May 19, 2011 UCStrategies Podcast - the Future for Service Providers May 19, 2011
    • May 19, 2011 Forecasting the Cloud - Q2 Edition of ETM Just Published May 19, 2011
    • May 17, 2011 Connectivity Week - Next Week - My Smart Meter Session May 17, 2011
    • May 12, 2011 Dimension Data - Brand Refresh May 12, 2011
    • May 12, 2011 Multichannel Contact Centers - More Options, but Challenging May 12, 2011
    • May 11, 2011 Microsoft and Skype - Now THAT's Interesting! May 11, 2011
    • May 11, 2011 What's the future for the desk phone? May 11, 2011
    • May 6, 2011 ShoreTel - Doing Just Fine May 6, 2011
    • May 4, 2011 Dimension Data Perspectives 2011 - Thoughts May 4, 2011
  • April 2011
    • Apr 29, 2011 Next Stop - Boston and Dimension Data Apr 29, 2011
    • Apr 26, 2011 The Growing Role of Video in Business - Inc.com Article Apr 26, 2011
    • Apr 26, 2011 Renewable Energy Market Report - New Article Apr 26, 2011
    • Apr 22, 2011 Something New - My UC Column with ADTRAN Apr 22, 2011
    • Apr 21, 2011 Flip's Flop - What UC Can Learn From Cisco Apr 21, 2011
    • Apr 20, 2011 What are Nortel Customers Doing? Henry Dortmans Knows. Apr 20, 2011
    • Apr 15, 2011 Consumerization of IT - UCStrategies Podcast Apr 15, 2011
    • Apr 14, 2011 Contact Centers and the Cloud Apr 14, 2011
    • Apr 14, 2011 Renewable Energy Report Now on ResearchAndMarkets.com Apr 14, 2011
    • Apr 7, 2011 M5 - Another Acquisition - Callfinity Apr 7, 2011
    • Apr 6, 2011 Skype's Take on the Changing Workplace Apr 6, 2011
    • Apr 5, 2011 Contact Centers - When to Consider Shared Services Apr 5, 2011
    • Apr 5, 2011 New Focus Guide - Enterprise Phone Systems Apr 5, 2011
  • March 2011
    • Mar 22, 2011 Mobile Unified Communications - Another Variation Mar 22, 2011
    • Mar 16, 2011 Contact Center Analytics - Are We Doing Things Backwards? Mar 16, 2011
    • Mar 11, 2011 Rogers Launches New SMB WiFi Service Mar 11, 2011
    • Mar 9, 2011 Renewable Energy Report Launched! Mar 9, 2011
    • Mar 9, 2011 Fonolo News Mar 9, 2011
    • Mar 1, 2011 Backbone Magazine - 10 Years and Counting Mar 1, 2011
  • February 2011
    • Feb 22, 2011 Magor Communications - Making Collaboration Easier Feb 22, 2011
    • Feb 16, 2011 Building the Case for Hosted Contact Centers Feb 16, 2011
    • Feb 11, 2011 UCStrategies - Our Take on ITExpo and Lotusphere Feb 11, 2011
    • Feb 8, 2011 Smart Grid Summit - Day 1 Highlights Feb 8, 2011
    • Feb 8, 2011 New Forum to Follow - Exony and Hosted Contact Centers Feb 8, 2011
    • Feb 8, 2011 Siemens OpenScape UC Suite 2011 - Making UC Work Feb 8, 2011
    • Feb 7, 2011 Smart Grid Summit - Photo Highlights Feb 7, 2011
  • January 2011
    • Jan 31, 2011 Five Best Practices for Hosted Services - M5 Shows the Way Jan 31, 2011
    • Jan 31, 2011 Next Stop - Miami and the Smart Grid Summit Jan 31, 2011
    • Jan 25, 2011 UCStrategies Views on Social Media in the Enterprise Jan 25, 2011
    • Jan 17, 2011 Tru - Making Mobility More Affordable Jan 17, 2011
    • Jan 17, 2011 Alteva's Video Auto Attendant - Feature or Application? Jan 17, 2011
    • Jan 13, 2011 SMB Communications Trends for 2011 - Webinar with Panasonic Jan 13, 2011
    • Jan 7, 2011 Smart Grid Summit Updates - Taking My Talents to South Beach Jan 7, 2011
    • Jan 7, 2011 Smart Grid Product of the Year Awards Jan 7, 2011
    • Jan 3, 2011 Happy 2011 - Back to Work Jan 3, 2011
  • December 2010
    • Dec 16, 2010 Virtual Queuing - Adding Value to Contact Centers Dec 16, 2010
    • Dec 16, 2010 Acme Packet - Analyst Day Takeaways on UCStrategies Dec 16, 2010
    • Dec 16, 2010 Podcast with Rad - 2001 Outlook - Security - Watch Out! Dec 16, 2010
    • Dec 9, 2010 Acme Packet Visit - From Bedford to Boston Dec 9, 2010
    • Dec 9, 2010 ADTRAN Connect 2010 - UCStrategies Podcast Recap Dec 9, 2010
    • Dec 6, 2010 Next Stop - Boston and Acme Packet Dec 6, 2010
    • Dec 6, 2010 ADTRAN Connect Highlights - Day 2 Photos Dec 6, 2010
    • Dec 3, 2010 ADTRAN Connect 2010 - Day 1 Photos Dec 3, 2010
    • Dec 2, 2010 WikiLeaks and Stuxnet - Smart Grid Wakeup Call Dec 2, 2010
  • November 2010
    • Nov 29, 2010 Cisco Takeaways - Five Business Opps for Carriers Nov 29, 2010
    • Nov 29, 2010 Next Stop - ADTRAN Nov 29, 2010
    • Nov 24, 2010 Cisco Takeaways: Five Ways to Rethink Communications Nov 24, 2010
    • Nov 24, 2010 UCStrategies Podcast - Cisco, Microsoft and HP Nov 24, 2010
    • Nov 22, 2010 Cisco Collaboration Summit - Takeaways and Photos Nov 22, 2010
    • Nov 18, 2010 Podcast with Peter Radizeski on BroadSoft and Metaswitch Nov 18, 2010
    • Nov 18, 2010 Cisco Collaboration Summit - Day 2 Nov 18, 2010
    • Nov 17, 2010 Cisco Collaboration Summit, Day 1 Photos Nov 17, 2010
    • Nov 15, 2010 How to Select an IP Telephony Vendor - Focus Brief Nov 15, 2010
    • Nov 15, 2010 Will the Cloud Kill Telecom Vendors? Nov 15, 2010
    • Nov 15, 2010 Mitel's Freedom Updates - our take on UCStrategies Nov 15, 2010
    • Nov 15, 2010 Avaya web.alive - will this be UC 2.0? Nov 15, 2010
    • Nov 15, 2010 Next Stop - Cisco Collaboration Summit, Phoenix Nov 15, 2010
    • Nov 4, 2010 Avaya Evolutions - Keeping Customers Happy Nov 4, 2010
    • Nov 3, 2010 Microsoft Office 365 - UCStrategies Views Nov 3, 2010
    • Nov 2, 2010 Mitel's Don Smith Retires - Nice Profile on CTV Nov 2, 2010
    • Nov 1, 2010 Focus Webinar with Panasonic - When it's Time for IP Telephony Nov 1, 2010
  • October 2010
    • Oct 27, 2010 BroadSoft Connections - Redefining Business Communications Oct 27, 2010
    • Oct 26, 2010 What Service Providers can learn from Newspapers, Part 2 Oct 26, 2010
    • Oct 25, 2010 Focus.com Webinar - When it's Time for IP Telephony Oct 25, 2010
    • Oct 22, 2010 Interactive Intelligence - Making the Cloud Work Oct 22, 2010
    • Oct 19, 2010 GridWeek - Day 2 Photos Oct 19, 2010
    • Oct 18, 2010 GridWeek - Day 1 Photos Oct 18, 2010
    • Oct 18, 2010 What Service Providers can Learn From Newspapers Oct 18, 2010
    • Oct 15, 2010 Interactive Intelligence - Recap/Takeaways on UCStrategies.com Oct 15, 2010
    • Oct 15, 2010 Next Stop - GridWeek, Washington, D.C. Oct 15, 2010
    • Oct 13, 2010 Interactive Intelligence - More Photos Oct 13, 2010
    • Oct 12, 2010 Smart Grid Summit - Video Clips Oct 12, 2010
    • Oct 12, 2010 Semi-Random Thoughts on Texas, the Alamo, Gun Culture and Elvis Costello Oct 12, 2010
    • Oct 12, 2010 Interactive Intelligence Partner Conference - Day 1 Photos Oct 12, 2010
    • Oct 8, 2010 Smart Grid Summit - More Photos Oct 8, 2010
    • Oct 8, 2010 Next Stop - San Antonio and Interactive Intelligence Oct 8, 2010
    • Oct 7, 2010 Smart Grid Summit - Photos Oct 7, 2010
    • Oct 1, 2010 Globe & Mail's New Design - Newspapers Aren't Dead Yet Oct 1, 2010
    • Oct 1, 2010 Next Stop - LA - Smart Grid Time Oct 1, 2010
  • September 2010
    • Sep 30, 2010 Metaswitch - Key Takeaways for SMBs on Focus.com Sep 30, 2010
    • Sep 29, 2010 Talking About Unified Communications for SMBs Sep 29, 2010
    • Sep 29, 2010 Metaswitch Forum 2010 - Video Clips Sep 29, 2010
    • Sep 28, 2010 Content Everywhere - Which is Best for Service Providers? Sep 28, 2010
    • Sep 27, 2010 Metaswitch Forum - More Photos Sep 27, 2010
    • Sep 23, 2010 Content for Service Providers - is this the answer? Sep 23, 2010
    • Sep 22, 2010 Metaswitch Forum 2010 - Day 1 Photos Sep 22, 2010
    • Sep 20, 2010 Next Stop - Orlando, Metaswitch Forum 2010 Sep 20, 2010
    • Sep 15, 2010 Cisco FY 2011 Analyst Update Sep 15, 2010
    • Sep 13, 2010 Bell Acquires Rest of CTV - the Plot Thickens Sep 13, 2010
    • Sep 10, 2010 Videotron Goes Mobile - Finally, Some Real Competition Sep 10, 2010
    • Sep 7, 2010 Google Voice - UCStrategies Podcast Analysis Sep 7, 2010
  • August 2010
    • Aug 31, 2010 Skype Connect - Making Strides for the Business Market Aug 31, 2010
    • Aug 31, 2010 Google Voice - the Race to Zero Continues Aug 31, 2010
    • Aug 25, 2010 Demystifying Unified Communications - Focus Webinar - Register Now Aug 25, 2010
    • Aug 23, 2010 eZuce - New Name, New Hosted UC Solution for Enterprise Aug 23, 2010
    • Aug 23, 2010 Focus Brief - More Thoughts on ShoreTel Aug 23, 2010
    • Aug 23, 2010 Skype's IPO News - What Should Service Providers Do? Aug 23, 2010
    • Aug 17, 2010 New White Paper - M5 Networks and Hosted VoIP for Enterprises Aug 17, 2010
    • Aug 17, 2010 VoIP Security - Hot Topic - New White Paper Aug 17, 2010
    • Aug 6, 2010 Time Flies/Whassup? Aug 6, 2010
  • July 2010
    • Jul 30, 2010 ShoreTel - Final Recap - UC Strategies Podcast Jul 30, 2010
    • Jul 30, 2010 Metaswitch Newsletter Relaunch/Debating the Merits of Voicemail Jul 30, 2010
    • Jul 28, 2010 Are Telcos Giving Up on Landline too Soon? Jul 28, 2010
    • Jul 26, 2010 ShoreTel Conference - Final Thoughts Jul 26, 2010
    • Jul 22, 2010 ShoreTel Champion Partners Conference - Day 1 Jul 22, 2010
    • Jul 22, 2010 Cisco's Hosted UC Solution - are Enterprises Ready? Jul 22, 2010
    • Jul 19, 2010 Will the Shoe Phone Make a Comeback? Jul 19, 2010
    • Jul 16, 2010 Next Stop - San Diego - ShoreTel Jul 16, 2010
    • Jul 15, 2010 Why the Desk Phone will Disappear Jul 15, 2010
    • Jul 13, 2010 Cisco C-Scape/Cius Roundup - UCS Podcast Jul 13, 2010
    • Jul 12, 2010 Cisco Cius - Another Look Jul 12, 2010
  • June 2010
    • Jun 30, 2010 Cisco C-Scape - Highlights Jun 30, 2010
    • Jun 30, 2010 Hold On - My Fridge is Calling! Jun 30, 2010
    • Jun 29, 2010 Internet Television - Busy Times in Canada Jun 29, 2010
    • Jun 29, 2010 Cisco C-Scape - Day 1 Jun 29, 2010
    • Jun 25, 2010 Next Stop - Cisco C-Scape, Las Vegas Jun 25, 2010
    • Jun 24, 2010 Electric Vehicle Summit, Day 2 Jun 24, 2010
    • Jun 23, 2010 Electric Vehicle Summit - Day 1 Jun 23, 2010
    • Jun 18, 2010 Next Stop, San Francisco - Electric Vehicle Summit Jun 18, 2010
    • Jun 17, 2010 Thoughts on Innovation Jun 17, 2010
    • Jun 16, 2010 BroadSoft Goes IPO Jun 16, 2010
    • Jun 15, 2010 Unified Communications Market Update Jun 15, 2010
    • Jun 14, 2010 Electric Vehicles - Now That's Progress Jun 14, 2010
    • Jun 14, 2010 Alteva - Hosted VoIP and Microsoft is a Strong Combination Jun 14, 2010
    • Jun 14, 2010 Back to Blogging - Ringio and the Cloud Jun 14, 2010
    • Jun 2, 2010 Is Skype for Business Enterprise-Ready? Jun 2, 2010
  • May 2010
    • May 24, 2010 Mobile VoIP Webinar Archive Posted May 24, 2010
    • May 20, 2010 Launch News Item #2 - Focus.com May 20, 2010
    • May 20, 2010 Launch News Item #1 - Smart Grid Summit May 20, 2010
    • May 18, 2010 Interactive Intelligence Extends Their CaaS Platform May 18, 2010
    • May 18, 2010 Google Acquires Global IP Solutions! May 18, 2010
    • May 17, 2010 Mobile VoIP ARPU Solutions Webinar - May 20 May 17, 2010
    • May 14, 2010 Shaw Communications - Getting Convergence Right May 14, 2010
    • May 13, 2010 Focus.com Launch Coming Next Week May 13, 2010
    • May 11, 2010 Shaw Communications - More Canadian Wireless Disruption May 11, 2010
    • May 7, 2010 M5 - This is What Your Business Sounds Like May 7, 2010
    • May 4, 2010 M5's Turning 10 May 4, 2010
  • April 2010
    • Apr 30, 2010 Mobile VoIP Webinar with GIPS, May 20 Apr 30, 2010
    • Apr 28, 2010 Baseball - Not Even the Sox can Help the Blue Jays Apr 28, 2010
    • Apr 27, 2010 Chasing the Clouds, Part 2 Apr 27, 2010
    • Apr 26, 2010 Mitel's IPO - Quiet Re-Entry Apr 26, 2010
    • Apr 26, 2010 Reminder About Tomorrow's Webinar on Cloud Communications Apr 26, 2010
    • Apr 23, 2010 Chasing the Clouds - More Things to Consider Apr 23, 2010
    • Apr 20, 2010 Cloud Communications Alliance Launched Apr 20, 2010
    • Apr 16, 2010 Industry Roundup Podcasts with Peter Radizeski Apr 16, 2010
    • Apr 15, 2010 My Blog's New Home Apr 15, 2010
    • Apr 14, 2010 This blog has moved Apr 14, 2010
    • Apr 9, 2010 Upcoming Webinar on Cloud Voice Services - Join Me and RingCentral Apr 9, 2010
    • Apr 8, 2010 Is The PBX Dead? UC Strategies Discusses Apr 8, 2010
    • Apr 7, 2010 Branham 300 Highlights Apr 7, 2010
    • Apr 6, 2010 Metaswitch Q2 Update Apr 6, 2010
    • Apr 6, 2010 Shadow Network Revealed - Taking Cybercrime to a WNL Apr 6, 2010
    • Apr 5, 2010 Smart Grid Summit - Call for Papers Apr 5, 2010
    • Apr 2, 2010 eComm Update - 10% Discount Offer Apr 2, 2010
    • Apr 1, 2010 eComm 's Coming! Apr 1, 2010
  • March 2010
    • Mar 30, 2010 VoiceCon Recap Mar 30, 2010
    • Mar 29, 2010 Atomico Venture Fund - Implications for Carriers Mar 29, 2010
    • Mar 25, 2010 Living Locally - Learning Globally Mar 25, 2010
    • Mar 24, 2010 Focus.com - My First Brief Published Mar 24, 2010
    • Mar 18, 2010 Tom Howe's Cloud Comms eBook Launched Mar 18, 2010
    • Mar 17, 2010 I've Joined the Twitterati Mar 17, 2010
    • Mar 15, 2010 Spring News - I'm a Focus Expert Mar 15, 2010
    • Mar 12, 2010 Cisco Has a Message for Carriers - the Future is Video, not Telephony Mar 12, 2010
    • Mar 10, 2010 Calliflower Bundled with Samsung PCs - Why Not? Mar 10, 2010
    • Mar 9, 2010 Metaswitch Makes a Smart Move Mar 9, 2010
    • Mar 5, 2010 Thomas Howe Shout-Out - CEBP Report Published and Other Vital Updates! Mar 5, 2010
    • Mar 4, 2010 Aastra MX-ONE's Canadian Push Continues Mar 4, 2010
    • Mar 3, 2010 How Bloggers and Analysts use Social Media Mar 3, 2010
    • Mar 2, 2010 Mitel Mobile - Shape of Things to Come? Mar 2, 2010
  • February 2010
    • Feb 19, 2010 Skype/Verizon News - My Take Feb 19, 2010
    • Feb 18, 2010 Cisco - Q2 Collaboration Review Feb 18, 2010
    • Feb 17, 2010 Aastra MX-ONE Comes to Canada Feb 17, 2010
    • Feb 11, 2010 Good News, Part 2 - Acme Packet Feb 11, 2010
    • Feb 10, 2010 Good News, Part 1 - Xconnect Doubles Revenues Feb 10, 2010
    • Feb 4, 2010 Metaswitch Announces New CEO Feb 4, 2010
    • Feb 3, 2010 UC Strategies - ITExpo/Industry News Recap Feb 3, 2010
    • Feb 2, 2010 DAVE Wireless/Mobilicity - the Next Wave in Canadian Wireless Competition Feb 2, 2010
    • Feb 1, 2010 january media roundup Feb 1, 2010
  • January 2010
    • Jan 29, 2010 Service Provider Views - Why Life is getting harder, not easier Jan 29, 2010
    • Jan 28, 2010 Toronto Blues Society Awards Night - Oscars for Canadian Blues Jan 28, 2010
    • Jan 27, 2010 ITExpo Photo Highlights Jan 27, 2010
    • Jan 27, 2010 Smart Grid Summit - photo highlights Jan 27, 2010
    • Jan 20, 2010 smart grid summit - day 1 Jan 20, 2010
    • Jan 18, 2010 Smart Grid Summit - Lots of Reasons to Come Jan 18, 2010
    • Jan 15, 2010 Google and China - What it means for telcos Jan 15, 2010
    • Jan 15, 2010 smart grid summit - product of the year awards deadline fast approaching Jan 15, 2010
    • Jan 14, 2010 Smart Grid Summit - Fly to Miami, Drive Home in a Honda Element Jan 14, 2010
    • Jan 13, 2010 Metaswitch - Rolling Along Nicely Jan 13, 2010
    • Jan 8, 2010 Five Reasons to be in Miami for the ITExpo Jan 8, 2010
    • Jan 7, 2010 Meet the Canadians at IT Expo in Miami Jan 7, 2010
    • Jan 6, 2010 Interactive Intelligence - Using CaaS for Contact Center Automation Jan 6, 2010
    • Jan 4, 2010 December Media Roundup Jan 4, 2010
  • December 2009
    • Dec 31, 2009 Looking Ahead - 2010 Thoughts on Service Providers and Privacy Dec 31, 2009
    • Dec 31, 2009 Looking Back/Looking Ahead - Some 2009 Trends of Note Dec 31, 2009
    • Dec 21, 2009 Wind Mobile - Wireless Competition comes Canada Dec 21, 2009
    • Dec 18, 2009 TMC ITExpo - Canada/Ontario Business Breakfast, January 22 Dec 18, 2009
    • Dec 16, 2009 Service Provider Views - How can they provide value? Dec 16, 2009
    • Dec 14, 2009 smart grid summit - product of the year awards launched Dec 14, 2009
    • Dec 10, 2009 Media Roundup - November Dec 10, 2009
    • Dec 9, 2009 IntelePeer + Microsoft = More Cloud Solutions Dec 9, 2009
    • Dec 8, 2009 Packet Island Interview, Part 2 Dec 8, 2009
    • Dec 7, 2009 Adtran and Jack Daniels - Quality the Old Fashioned Way Dec 7, 2009
    • Dec 3, 2009 Adtran Analyst Event Highlights Dec 3, 2009
    • Dec 2, 2009 Service Provider Views Article - Packet Island Interview Dec 2, 2009
  • November 2009
    • Nov 30, 2009 Next Stop - Huntsville, AL and Adtran Nov 30, 2009
    • Nov 27, 2009 Video Telephony Isn't Just for Humans! Nov 27, 2009
    • Nov 25, 2009 BNN TV interview - Canadian Wireless Market Update Nov 25, 2009
    • Nov 23, 2009 TMC - January ITExpo - bigger and better - two new events Nov 23, 2009
    • Nov 20, 2009 Google Voice and the Bigger Picture Nov 20, 2009
    • Nov 19, 2009 Quiet, but busy Nov 19, 2009
    • Nov 13, 2009 Google + Gizmo5 = More Disruption Nov 13, 2009
    • Nov 11, 2009 Cisco Collaboration Summit - Day 2 Nov 11, 2009
    • Nov 10, 2009 Cisco Collaboration Summit - Day 1 Nov 10, 2009
    • Nov 6, 2009 Telio - Still Going Strong Nov 6, 2009
    • Nov 5, 2009 Next Stop - San Fran - Cisco Collaboration Summit Nov 5, 2009
    • Nov 4, 2009 October Media Roundup Nov 4, 2009
    • Nov 3, 2009 Reminder - Media Gateway 2.0 Webinar Tomorrow Nov 3, 2009
    • Nov 2, 2009 BroadSoft Connections - Recap on Microsoft's Blog Nov 2, 2009
    • Nov 2, 2009 Smart Grid Portal Traffic - On Track for 1 Million Views Nov 2, 2009
  • October 2009
    • Oct 30, 2009 Media Gateway 2.0 - TelcoBridges Webinar, November 4 Oct 30, 2009
    • Oct 29, 2009 BroadSoft Connections - More Day 2 Oct 29, 2009
    • Oct 28, 2009 BroadSoft Connections - Day 2 - The Appys Oct 28, 2009
    • Oct 27, 2009 Service Providers - Be Careful What You Wish For Oct 27, 2009
    • Oct 27, 2009 BroadSoft - Day 1, Part 2 - Video Everywhere Oct 27, 2009
    • Oct 27, 2009 BroadSoft Connections - Day 1 Oct 27, 2009
    • Oct 23, 2009 Next Stop - BroadSoft Connections Oct 23, 2009
    • Oct 23, 2009 Supercomm Wrapup Oct 23, 2009
    • Oct 22, 2009 Supercomm - Night 1 - House of Blues Oct 22, 2009
    • Oct 21, 2009 Supercomm - Day 1/Life's Twists and Turns Oct 21, 2009
    • Oct 19, 2009 Why Skype For Business is Good for Carriers Oct 19, 2009
    • Oct 16, 2009 Next Stop - Chicago and Supercomm Oct 16, 2009
    • Oct 15, 2009 BroadSoft Moving Into Hosted UC - Busy, Busy Oct 15, 2009
    • Oct 14, 2009 eComm 2009 - Euro Edition - October 28-30 Oct 14, 2009
    • Oct 13, 2009 Fonolo - More Good News From Canada Oct 13, 2009
    • Oct 12, 2009 MetaSwitch and XConnect - Good News Items Oct 12, 2009
    • Oct 8, 2009 Intelepeer's Entry to CaaS Oct 8, 2009
    • Oct 7, 2009 ININ Wrapup/Dead Circuits Debut! Oct 7, 2009
    • Oct 6, 2009 September Media Roundup Oct 6, 2009
    • Oct 5, 2009 Interactive Intelligence Conference - Day 1 Oct 5, 2009
    • Oct 2, 2009 Deloitte Technology Fast 50 - Canadian Tech Leaders Oct 2, 2009
    • Oct 1, 2009 Next Stop - Indianapolis and ININ Oct 1, 2009
    • Oct 1, 2009 Cellwand's #TAXI Now U.S.-Wide Oct 1, 2009
  • September 2009
    • Sep 30, 2009 Why Skype Could Be Good News For Carriers Sep 30, 2009
    • Sep 28, 2009 BroadSoft's Move Into Consumer Communications Sep 28, 2009
    • Sep 24, 2009 VON - Final Day/Skype Keynote - Seeking Channel Partners Sep 24, 2009
    • Sep 23, 2009 Tuesday Afternoon in Miami Sep 23, 2009
    • Sep 22, 2009 VON - So Far Sep 22, 2009
    • Sep 18, 2009 VON - Last Call Sep 18, 2009
    • Sep 18, 2009 What Service Providers Can Learn From Utilities Sep 18, 2009
    • Sep 18, 2009 Smart Grid Summit, Miami - Call for Papers Sep 18, 2009
    • Sep 17, 2009 Inc. Magazine Top 5000/Telecom Leaders Sep 17, 2009
    • Sep 16, 2009 Next Stop - Miami and the New VON Sep 16, 2009
    • Sep 15, 2009 Avaya/Nortel Deal - UC Strategies Podcast Sep 15, 2009
    • Sep 14, 2009 JAJAH/Microsoft Revisited - My Interview with Trevor Healy Sep 14, 2009
    • Sep 10, 2009 Smart Grid Reprise/300,000+ Visitors and Counting Sep 10, 2009
    • Sep 9, 2009 August Media Roundup Sep 9, 2009
    • Sep 8, 2009 IT Expo/Smart Grid Takeaways Sep 8, 2009
    • Sep 2, 2009 Smart Grid Summit - Quick Highlights Sep 2, 2009
  • August 2009
    • Aug 31, 2009 Away to LA Today - IT Expo and Smart Grid Summit Aug 31, 2009
    • Aug 28, 2009 Red Sox, White Sox Aug 28, 2009
    • Aug 27, 2009 New Tekelec White Paper on Telecom 2.0 Aug 27, 2009
    • Aug 26, 2009 4GWE Preview - Focus on Wireless Aug 26, 2009
    • Aug 25, 2009 Fonolo Makes Time Magazine List Aug 25, 2009
    • Aug 25, 2009 UC Strategies Podcast - Cloud Computing Aug 25, 2009
    • Aug 24, 2009 Smart Grid - Where Service Providers Meet Utilities Aug 24, 2009
    • Aug 21, 2009 Good Sox, Bad Sox - Who Can Tell? Aug 21, 2009
    • Aug 20, 2009 IT Expo/Smart Grid Updates Aug 20, 2009
    • Aug 13, 2009 Gone Fishing... Aug 13, 2009
    • Aug 12, 2009 Skype For Business Winners Announced Aug 12, 2009
    • Aug 11, 2009 Smart Grid Summit Press Release Issued Aug 11, 2009
    • Aug 11, 2009 Google Voice - UC Strategies Roundtable Podcast Aug 11, 2009
    • Aug 10, 2009 No Tex, No Tomorow for the Sox Aug 10, 2009
    • Aug 7, 2009 Remember When Rock Was Fun? Aug 7, 2009
    • Aug 6, 2009 Nice Blog Recognition - Top 15 VoIP Blogs of 2009 Aug 6, 2009
    • Aug 5, 2009 July Media Roundup Aug 5, 2009
  • July 2009
    • Jul 31, 2009 Smart Grid Summit Updates Jul 31, 2009
    • Jul 30, 2009 Mitel SIP Trunking White Paper Published Jul 30, 2009
    • Jul 30, 2009 Getting Hosted Services Right - BroadSoft, Microsoft and Chinook Jul 30, 2009
    • Jul 29, 2009 Smart Grid Venture Updates Jul 29, 2009
    • Jul 29, 2009 Nortel/Ericsson Deal - BNN Interview Jul 29, 2009
    • Jul 27, 2009 New Venture and Conference Launched in Smart Grid Space Jul 27, 2009
    • Jul 24, 2009 Smart Grid - Smart Utilities, Smart Homes, Smart Opportunity Jul 24, 2009
    • Jul 23, 2009 iPod Touch - Bringing SIP to the Masses Jul 23, 2009
    • Jul 22, 2009 Red Sox Slide - Worried? - You Bet Jul 22, 2009
    • Jul 22, 2009 SIP Trunking Podcast/Interview on BTQ Jul 22, 2009
    • Jul 21, 2009 Thoughts on Avaya's Bid for Nortel Jul 21, 2009
    • Jul 17, 2009 New Venture - Smart Grid Meets IP Jul 17, 2009
    • Jul 14, 2009 Google Wave - Good News or Bad News for Carriers? Jul 14, 2009
    • Jul 13, 2009 Been Busy Jul 13, 2009
    • Jul 6, 2009 Baseball Time - Red Sox/Yankees - Separated At Birth? Jul 6, 2009
    • Jul 3, 2009 June Media Roundup Jul 3, 2009
    • Jul 2, 2009 BroadSoft - New and Improved Jul 2, 2009
    • Jul 1, 2009 eComm News - Ken Camp On Board Jul 1, 2009
  • June 2009
    • Jun 30, 2009 Last call for SIP Today's SIP Trunking Webinar - 1pm EST Jun 30, 2009
    • Jun 30, 2009 Q&A with Telanetix - a Different Kind of Service Provider Jun 30, 2009
    • Jun 29, 2009 Updated Affiliation with Unified Communications Strategies Jun 29, 2009
    • Jun 26, 2009 Reminder - SIP Trunking Webinar w/Mitel on June 30 Jun 26, 2009
    • Jun 25, 2009 Ecomm Updates/Lee speaks on Skype and telecom Jun 25, 2009
    • Jun 23, 2009 Numbers That Spell Traction - 1 billion, 750,000 and 30 Jun 23, 2009
    • Jun 22, 2009 Connecting and Leveraging VoIP Islands - New Content on TechTarget Jun 22, 2009
    • Jun 19, 2009 Mitel Analyst Conference - Day 2 Jun 19, 2009
    • Jun 18, 2009 Mitel Analyst Conference - Day 1 Jun 18, 2009
    • Jun 16, 2009 Next Stop - Las Vegas and Mitel Jun 16, 2009
    • Jun 15, 2009 What Service Providers and Auto Makers Can Learn From Each Other Jun 15, 2009
    • Jun 15, 2009 Cellwand Wins Big at Silicon Valley Launch Showcase Jun 15, 2009
    • Jun 12, 2009 SIP Trunking Webinar with Mitel - June 30 Jun 12, 2009
    • Jun 11, 2009 Slim Pickings for Acquisitions These Days Jun 11, 2009
    • Jun 8, 2009 The Mark - Canada's Newspaper 2.0? Jun 8, 2009
    • Jun 3, 2009 MeDe8 - Thought Leadership Portal/Advisors Announced Jun 3, 2009
    • Jun 2, 2009 May Media Roundup Jun 2, 2009
    • Jun 1, 2009 What Service Providers Can Learn From MetaSwitch Jun 1, 2009
  • May 2009
    • May 28, 2009 Think Payphones Are Dead? Not Max... May 28, 2009
    • May 26, 2009 Industry Poll - Independent Analysts Holding Their Own May 26, 2009
    • May 25, 2009 The Future of the Auto - Telecom Parallels May 25, 2009
    • May 20, 2009 Google Book Search Settlement - Another Digital Pandora's Box May 20, 2009
    • May 18, 2009 Time Magazine's Top 10 Tech Failures - Vonage? May 18, 2009
    • May 15, 2009 Amazon Kindle - Can Blogs and Money Mix? Should They Mix? May 15, 2009
    • May 13, 2009 What Service Providers Can Learn From CSI May 13, 2009
    • May 12, 2009 Microsoft Cuts Include Response Point - One Step Backwards May 12, 2009
    • May 11, 2009 Are Editors Canaries in the Coal Mine? May 11, 2009
    • May 8, 2009 Aastra - Another Canadian Bright Light May 8, 2009
    • May 6, 2009 MTS Allstream Earnings - Doing Things Right, But Not There Yet May 6, 2009
    • May 4, 2009 Mobivox Makes Red Herring Final Cut for North America 100 May 4, 2009
    • May 1, 2009 April Media Roundup May 1, 2009
  • April 2009
    • Apr 30, 2009 Acme Packet Acquires Covergence - Surprised? Apr 30, 2009
    • Apr 28, 2009 Test post with vPost Apr 28, 2009
    • Apr 27, 2009 Service Provider Views Article - Learning from Tier 3 Carriers Apr 27, 2009
    • Apr 24, 2009 Phone.com Offers Virtual Numbers Apr 24, 2009
    • Apr 23, 2009 CATA Innovation Awards - Vote Now For Canada's Best! Apr 23, 2009
    • Apr 22, 2009 Toronto Meetup Event - b5media and Blogging Apr 22, 2009
    • Apr 21, 2009 Cisco, Ifyphone, Jaduka - 3 News Items, 3 Different Innovation Stories Apr 21, 2009
    • Apr 20, 2009 Podcast - 5 Things You Need To Know About SIP Apr 20, 2009
    • Apr 17, 2009 Stardust Global Ventures Interviews/Thomas Howe Apr 17, 2009
    • Apr 16, 2009 Springtime Sports - Other Things to Follow Apr 16, 2009
    • Apr 15, 2009 What to do with Skype? Apr 15, 2009
    • Apr 10, 2009 MetaSwitch Forum 2009 - Day 3 Apr 10, 2009
    • Apr 9, 2009 Service Provider Views - Latest Column - Innovation Apr 9, 2009
    • Apr 8, 2009 MetaSwitch Forum - Day 2 Apr 8, 2009
    • Apr 8, 2009 MetaSwitch Forum - More Day 1 - Fun Time Apr 8, 2009
    • Apr 7, 2009 MetaSwitch Forum 2009 - Day 1 Apr 7, 2009
    • Apr 3, 2009 Next Stop - MetaSwitch Forum 2009 Apr 3, 2009
    • Apr 2, 2009 March Media Roundup Apr 2, 2009
    • Apr 2, 2009 Branham Top 300 - Spotlight on Canadian Tech's Rising Stars Apr 2, 2009
  • March 2009
    • Mar 31, 2009 Cisco's New Vision for Telepresence and Collaboration Mar 31, 2009
    • Mar 31, 2009 Samsung Canada - Analyst Event/Omnia Launch/Other Thoughts Mar 31, 2009
    • Mar 30, 2009 Project GhostNet - Canada (and Google) Saves the World From Cyber-Spying - Again! Mar 30, 2009
    • Mar 27, 2009 eComm 2009 - New Presentations Online Now/Mobivox White Paper Mar 27, 2009
    • Mar 27, 2009 Busy Thursday - MTS Allstream, Samsung, Canadian Blogging Idol Mar 27, 2009
    • Mar 25, 2009 Service Provider Views - Surviving in the New World of Telecom Mar 25, 2009
    • Mar 24, 2009 Calysto White Paper - Social Media and PR Mar 24, 2009
    • Mar 23, 2009 BroadSoft Launches Hosted Video with Tandberg Mar 23, 2009
    • Mar 20, 2009 VoIP-News Webinar Now Archived Mar 20, 2009
    • Mar 18, 2009 MyAlltop - Personal Websites Now Launched - I Got Mine Mar 18, 2009
    • Mar 17, 2009 Reminder - VoIP News Webinar is Tomorrow Mar 17, 2009
    • Mar 16, 2009 Amazon Kindle Users - You Can Now Subscribe to my Blog Mar 16, 2009
    • Mar 13, 2009 Vidtel Pushes into SMB with Polycom Mar 13, 2009
    • Mar 13, 2009 Max's Take on the new iPod Shuffle - Small is Beautiful Mar 13, 2009
    • Mar 12, 2009 Google Voice - VoIP is Alive and Well Mar 12, 2009
    • Mar 11, 2009 Vayyoo Service Now Launched Mar 11, 2009
    • Mar 10, 2009 February Media Roundup Mar 10, 2009
    • Mar 9, 2009 Why You Needed to be at eComm 2009 Mar 9, 2009
    • Mar 5, 2009 eComm 2009 - Day 3 Mar 5, 2009
    • Mar 5, 2009 eComm Voice 2.0 Panel - Covered by WSJ Mar 5, 2009
    • Mar 5, 2009 Service Provider Views - 4G Outlook with Crossfire Media Mar 5, 2009
    • Mar 4, 2009 eComm 2009 - Day 2 Mar 4, 2009
    • Mar 3, 2009 eComm 2009 - More Day 1 Highlights Mar 3, 2009
    • Mar 3, 2009 Quick post using Vayyoo Mar 3, 2009
    • Mar 3, 2009 Thomas Howe/Jaduka Announcement Mar 3, 2009
    • Mar 3, 2009 eComm 2009 - First Thoughts Mar 3, 2009
  • February 2009
    • Feb 27, 2009 Upcoming Webinar - Communications Strategies for a Recession Feb 27, 2009
    • Feb 27, 2009 Clarification - VON is not gone Feb 27, 2009
    • Feb 26, 2009 Service Provider Views - SIP Trunking, Part 2 Feb 26, 2009
    • Feb 25, 2009 eComm 2009 - my Q&A with Lee Dryburgh/Discount Ends Today! Feb 25, 2009
    • Feb 23, 2009 My First Mobile Blog Post Feb 23, 2009
    • Feb 23, 2009 My Voice 2.0 Panel at eComm 2009 Feb 23, 2009
    • Feb 20, 2009 Lee's Interview with Voxeo's Jonathan Taylor Feb 20, 2009
    • Feb 20, 2009 Max is Back - My Son's Take on the $99 iPhone Feb 20, 2009
    • Feb 20, 2009 eComm 2009 - Discount Extended Feb 20, 2009
    • Feb 19, 2009 My Video Interview with Dan York Feb 19, 2009
    • Feb 19, 2009 He's Heeeere...Obama Comes to Ottawa Feb 19, 2009
    • Feb 18, 2009 Jajah's 2009 Telecom Industry Issues Index Published Feb 18, 2009
    • Feb 18, 2009 Truphone Launches Local Anywhere Service Feb 18, 2009
    • Feb 17, 2009 Service Provider Views - the case for SIP Trunking Feb 17, 2009
    • Feb 16, 2009 My Interview with Polycom's Jeff Rodman Feb 16, 2009
    • Feb 12, 2009 Red Sox 2009 - better or worse off? Feb 12, 2009
    • Feb 11, 2009 SocComm - right for the times? Feb 11, 2009
    • Feb 9, 2009 eComm 2009 - sort of like going to Wrigley Field Feb 9, 2009
    • Feb 9, 2009 SocComm is Tomorrow Feb 9, 2009
    • Feb 6, 2009 January Media Roundup Feb 6, 2009
    • Feb 5, 2009 IT Expo Follow-Ons and Other News of Note Feb 5, 2009
    • Feb 3, 2009 IT Expo - So far... Feb 3, 2009
  • January 2009
    • Jan 29, 2009 BroadSoft Xtended Updates Jan 29, 2009
    • Jan 28, 2009 Service Provider Views - Q&A with Jaduka Jan 28, 2009
    • Jan 28, 2009 eComm 2009 - Direct Updates from Lee Dryburgh Jan 28, 2009
    • Jan 26, 2009 Flat Planet Brings VoIP to Mobility - and the IT Expo Jan 26, 2009
    • Jan 23, 2009 Toronto Blues Society - Maple Blues Awards Event Highlights Jan 23, 2009
    • Jan 22, 2009 TMC IT Expo Momentum Building Jan 22, 2009
    • Jan 21, 2009 Deloitte's Predictions Event Jan 21, 2009
    • Jan 20, 2009 Is VoIP Dead? The Sequel - My Latest TMC Article Jan 20, 2009
    • Jan 19, 2009 eComm 2009 - Early Bird Discount Ends Today! Jan 19, 2009
    • Jan 15, 2009 Ingate SIP Trunking Sessions at IT Expo Jan 15, 2009
    • Jan 14, 2009 Nortel - the Good News: Web.Alive Jan 14, 2009
    • Jan 13, 2009 eComm Updates Jan 13, 2009
    • Jan 11, 2009 TMC IT Expo Updates Jan 11, 2009
    • Jan 8, 2009 Nortel's Web.Alive Debut with Lenovo at CES Jan 8, 2009
    • Jan 7, 2009 Truphone - Helping Keep VoIP Alive and Well Jan 7, 2009
    • Jan 6, 2009 December 2008 Media Roundup Jan 6, 2009
    • Jan 5, 2009 eComm 2009 Updates Jan 5, 2009
    • Jan 2, 2009 VoIP's Prognosis - Depends Who You Ask/What Sources Work For You? Jan 2, 2009
  • December 2008
    • Dec 30, 2008 2008 Year in Photos - Part 2 Dec 30, 2008
    • Dec 30, 2008 2008 Year in Photos - Part 1 Dec 30, 2008
    • Dec 29, 2008 BroadSoft Acquires Sylantro Dec 29, 2008
    • Dec 29, 2008 My Take on 2008 - VoIP's Not Dead Yet Dec 29, 2008
    • Dec 24, 2008 Season's Greetings! Dec 24, 2008
    • Dec 22, 2008 CBC TV Interview on Wireless Substitution in Canada Dec 22, 2008
    • Dec 18, 2008 Blog Transition Coming Along Dec 18, 2008
    • Dec 17, 2008 VON's Reincarnation Dec 17, 2008
    • Dec 16, 2008 Service Provider Views - Microsoft and the Telcos, Part 2 Dec 16, 2008
    • Dec 15, 2008 Bloggus Interruptus - I've Moved - Welcome! Dec 15, 2008
    • Dec 11, 2008 IP Convergence TV Update Dec 11, 2008
    • Dec 10, 2008 Cisco C-Scape 2008 - Day 2 Dec 10, 2008
    • Dec 9, 2008 Cisco C-Scape 2008 - Day 1 Dec 9, 2008
    • Dec 8, 2008 Podcast - Socialcast - Social Media in the Enterprise Dec 8, 2008
    • Dec 5, 2008 Next Stop - Cisco C-Scape, San Jose Dec 5, 2008
    • Dec 5, 2008 Avaya Canada Analyst Day Dec 5, 2008
    • Dec 3, 2008 Vidtel Launches Today! Dec 3, 2008
    • Dec 3, 2008 eComm 2009 - Registation Now Open - Early Bird Discount Dec 3, 2008
    • Dec 2, 2008 November Media Roundup Dec 2, 2008
    • Dec 1, 2008 Service Provider Views - New Thoughts About Microsoft Dec 1, 2008
  • November 2008
    • Nov 28, 2008 BCE Deal - How Do You Value a Telco? Nov 28, 2008
    • Nov 26, 2008 Microsoft Canada Analyst Day Nov 26, 2008
    • Nov 25, 2008 TMC's Blog Aid - blogging for a better good Nov 25, 2008
    • Nov 24, 2008 Calliflower Premium Launched Nov 24, 2008
    • Nov 24, 2008 SocComm2009 - Jeff 3.0? Nov 24, 2008
    • Nov 21, 2008 eComm2009 - Updated Roster Nov 21, 2008
    • Nov 19, 2008 Tekelec Industry Analyst Day Nov 19, 2008
    • Nov 18, 2008 Service Provider Views - Managing in a Down Economy Nov 18, 2008
    • Nov 17, 2008 Next Stop - Tekelec Nov 17, 2008
    • Nov 14, 2008 Deloitte Fast 500 Results Posted Nov 14, 2008
    • Nov 13, 2008 magicJack - the Saga Continues - be Careful Out There Nov 13, 2008
    • Nov 12, 2008 SaaS Model for VoIP - Ari Rabban's View in IP Convergence TV Nov 12, 2008
    • Nov 11, 2008 Signs of Life - SightSpeed, iSkoot, Intelepeer, BCE Nov 11, 2008
    • Nov 10, 2008 My Dealey Plaza Experience: "Who Shot JFK?" - Ask Ron Nov 10, 2008
    • Nov 7, 2008 Mitel's News - Managing in Tough Times Nov 7, 2008
    • Nov 6, 2008 Korea Tech Preview � Day 2 Nov 6, 2008
    • Nov 5, 2008 A Good Day to be in the USA Nov 5, 2008
    • Nov 4, 2008 Next Stop - Dallas and the Korean Tech Showcase Nov 4, 2008
    • Nov 3, 2008 October Media Roundup Nov 3, 2008
    • Nov 3, 2008 We Won't Get Fooled Again....Canadian-style - VOTE!!! Nov 3, 2008
  • October 2008
    • Oct 31, 2008 New 4G Conference Coming - TMC and ??? Oct 31, 2008
    • Oct 30, 2008 Service Provider Views - Dealing with a Down Economy Oct 30, 2008
    • Oct 30, 2008 Videoconferencing News - GIPS and SightSpeed Oct 30, 2008
    • Oct 29, 2008 CDN Channel Elite Awards Oct 29, 2008
    • Oct 27, 2008 Bloggers versus Journalists Oct 27, 2008
    • Oct 24, 2008 Videotron's Wireless Network Plans Announced Oct 24, 2008
    • Oct 23, 2008 The Ericsson Experience Center Comes to Town Oct 23, 2008
    • Oct 22, 2008 Avaya Global Analyst Conference - My Take Oct 22, 2008
    • Oct 21, 2008 Avaya Global Analyst Conference - Photo Highlights Oct 21, 2008
    • Oct 17, 2008 Do You Believe in Miracles? Oct 17, 2008
    • Oct 17, 2008 Service Provider Views - BroadSoft as a Platform Play Oct 17, 2008
    • Oct 16, 2008 IT in Canada - 1 Year Anniversary Oct 16, 2008
    • Oct 15, 2008 VoIP Software Developer Job Opening in Toronto - Interested? Oct 15, 2008
    • Oct 15, 2008 Next Stop Boston - But Not What You Think Oct 15, 2008
    • Oct 14, 2008 New Video Interviews on TMCnet Oct 14, 2008
    • Oct 13, 2008 eComm 2009 - Call for Speakers Oct 13, 2008
    • Oct 13, 2008 Is Jeff Back? Call for Speakers - Social Media Event Oct 13, 2008
    • Oct 10, 2008 DNCL - Canada's Answer to the Scourge of Telemarketers Oct 10, 2008
    • Oct 9, 2008 My Jazinga Review Oct 9, 2008
    • Oct 8, 2008 BroadSoft Connections - Day 2 Oct 8, 2008
    • Oct 7, 2008 September Media Roundup Oct 7, 2008
    • Oct 7, 2008 BroadSoft Connections 2008 - Day 1 Oct 7, 2008
    • Oct 6, 2008 New Article - Social Media in the Enterprise Oct 6, 2008
    • Oct 3, 2008 Loose Ends - Skype and the Great Firewall of China, VON/Virgo Deal, Oz/Nokia Deal Oct 3, 2008
    • Oct 2, 2008 Ooma No Go Booma Oct 2, 2008
  • September 2008
    • Sep 30, 2008 Service Provider Views - Is VoIP Dead? Sep 30, 2008
    • Sep 29, 2008 Judging for the Channel Elite Awards Sep 29, 2008
    • Sep 29, 2008 Jazinga Launches Sep 29, 2008
    • Sep 26, 2008 Toronto Tech Week - Highlights Sep 26, 2008
    • Sep 24, 2008 Cisco Goes Big on Collaboration Sep 24, 2008
    • Sep 23, 2008 eComm 2009 Site Now Live Sep 23, 2008
    • Sep 19, 2008 Fonolo - Top Pick by Judges at Mobilize Sep 19, 2008
    • Sep 19, 2008 BroadSoft's Mashup Contest - Thomas Howe Takes Top Spot Sep 19, 2008
    • Sep 18, 2008 IT Expo - Day 2 Sep 18, 2008
    • Sep 17, 2008 TMC IT Expo - Day 1 Sep 17, 2008
    • Sep 16, 2008 Latest Service Provider Views - Making Voice a Killer App Sep 16, 2008
    • Sep 12, 2008 Are Conferences Boring? Sep 12, 2008
    • Sep 10, 2008 Change is Coming - Watch My Blog Sep 10, 2008
    • Sep 8, 2008 IT Expo - One Week Away Sep 8, 2008
    • Sep 4, 2008 Toronto Tech Week - September 22-26 Sep 4, 2008
    • Sep 3, 2008 Media Summary - August Sep 3, 2008
    • Sep 3, 2008 Fonolo Gets Some Airtime Sep 3, 2008
    • Sep 2, 2008 Luca's New Blog - Bigger and Better - More Analyst 2.0 Sep 2, 2008
  • August 2008
    • Aug 29, 2008 Analyst 2.0 - I Like That Term - Thanks Andy Aug 29, 2008
    • Aug 28, 2008 BroadSoft Acquires VocalData Aug 28, 2008
    • Aug 28, 2008 Mobile Roundup Squawk Box Podcast Aug 28, 2008
    • Aug 27, 2008 Service Provider Views - Ribbit's Deal with BT Aug 27, 2008
    • Aug 27, 2008 Can Bell Canada Stay Competitive? Alec Says No. Aug 27, 2008
    • Aug 27, 2008 Inc Magazine - Top 5000 List/VoIP Companies Aug 27, 2008
    • Aug 26, 2008 Mobile VoIP - Update Aug 26, 2008
    • Aug 25, 2008 Mobile VoIP - Easier Said Than Done Aug 25, 2008
    • Aug 22, 2008 Blackberry Bold - Rogers is First to Market Aug 22, 2008
    • Aug 21, 2008 Nortel Acquires DiamondWare Aug 21, 2008
    • Aug 20, 2008 Who Still Cares About VoIP? I Do! Aug 20, 2008
    • Aug 19, 2008 Micromethod Acquired by Voxeo Aug 19, 2008
    • Aug 18, 2008 Carl Ford 3.0 Aug 18, 2008
    • Aug 15, 2008 Service Provider Views - Updates on Jajah, Ribbit and Ifbyphone Aug 15, 2008
    • Aug 14, 2008 Internet Telephony Expo - Will You Be There? Aug 14, 2008
    • Aug 13, 2008 eComm 2009 Planning and Advisory Board Under Way Aug 13, 2008
    • Aug 11, 2008 iPhone Now Using GIPS to Support VoIP Aug 11, 2008
    • Aug 8, 2008 July Media Roundup Aug 8, 2008
    • Aug 8, 2008 Post-Vacation News Roundup - XConnect, Jajah, Mobivox, Fonolo, magicJack Aug 8, 2008
    • Aug 7, 2008 Service Provider Views - Savatar Q&A, Part 2 Aug 7, 2008
  • July 2008
    • Jul 29, 2008 Vacation Time - Back August 7 Jul 29, 2008
    • Jul 28, 2008 My Nokia N81 Review Jul 28, 2008
    • Jul 25, 2008 The Case for SIP Trunking - Marc Robins in No Jitter Jul 25, 2008
    • Jul 24, 2008 New Content on Tech Target - Unified Communications Jul 24, 2008
    • Jul 23, 2008 Editorial Advisory Board Appointment - Business Trends Quarterly Jul 23, 2008
    • Jul 22, 2008 Wireless Spectrum Auction Completed � Status Quo or Real Competition? Jul 22, 2008
    • Jul 21, 2008 Unified Communications - is it Happening? Sheryl and Ken Have the Answer Tonight Jul 21, 2008
    • Jul 17, 2008 New Mobile VoIP Market Study Released Jul 17, 2008
    • Jul 16, 2008 How to Stay Productive on the Road Jul 16, 2008
    • Jul 15, 2008 Social Media Article in Unified Communications Connection News Jul 15, 2008
    • Jul 15, 2008 Service Provider Views - VoIP in the Tier 2/3 Market Jul 15, 2008
    • Jul 14, 2008 IT in Canada Portal - New UC Post Jul 14, 2008
    • Jul 14, 2008 Jeff Pulver - Driving Public Policy Support for VoIP Jul 14, 2008
    • Jul 11, 2008 Is VoIP Really Happening? Jul 11, 2008
    • Jul 10, 2008 Consumers Speak - Rogers Listens Jul 10, 2008
    • Jul 9, 2008 Alltop - My Blog Added to VoIP Blogs Category Jul 9, 2008
    • Jul 8, 2008 Globalive Set to Enter Canadian Wireless Market - It's the Network, Stupid! Jul 8, 2008
    • Jul 8, 2008 Sangoma Acquires Paraxip - More Canadian Consolidation Jul 8, 2008
    • Jul 7, 2008 June Media Roundup Jul 7, 2008
    • Jul 4, 2008 IP Convergence TV Update Jul 4, 2008
    • Jul 3, 2008 Rogers Backlash on iPhone Pricing Jul 3, 2008
    • Jul 2, 2008 Espial Acquires Kasenna Jul 2, 2008
    • Jul 1, 2008 Red Sox: Mid-Season Thoughts - Tampa Who? Jul 1, 2008
  • June 2008
    • Jun 30, 2008 The Future of Home Phone Service - Ari Rabban Jun 30, 2008
    • Jun 27, 2008 Service Provider Views - Microsoft Telco 2.0, Part 2 Jun 27, 2008
    • Jun 27, 2008 Jazinga Squawk Box Podcast Jun 27, 2008
    • Jun 26, 2008 RIM's Latest Numbers - My Take on BNN TV Jun 26, 2008
    • Jun 25, 2008 Iotum 2.0/Jazinga Squawk Box Update Jun 25, 2008
    • Jun 24, 2008 Thursday Squawk Box - Join Me and Jazinga to Talk About SMB VoIP Jun 24, 2008
    • Jun 23, 2008 Technical Difficulties - Please Stand By Jun 23, 2008
    • Jun 20, 2008 Bell Deal is a Go Jun 20, 2008
    • Jun 19, 2008 Telus EVDO Mini Review Jun 19, 2008
    • Jun 18, 2008 Skype 4.0 - is Bigger Better? Jun 18, 2008
    • Jun 17, 2008 Service Provider Views - Microsoft Telco 2.0 Jun 17, 2008
    • Jun 16, 2008 The Case for Three Day Conferences Jun 16, 2008
    • Jun 13, 2008 Win it for Red Jun 13, 2008
    • Jun 12, 2008 Max's Updated Blog Jun 12, 2008
    • Jun 11, 2008 The Next Generation Workplace � It�s Here Now Jun 11, 2008
    • Jun 10, 2008 Thomas Howe Writing now for Fierce VoIP Jun 10, 2008
    • Jun 9, 2008 magicJack - Another VoIP Disruptor? Jun 9, 2008
    • Jun 6, 2008 Is SIP Living up to its Potential? Jun 6, 2008
    • Jun 4, 2008 VoIP Supply Getting into the IP Camera Business Jun 4, 2008
    • Jun 3, 2008 Snapshot of Wireless Services for Business in Canada Jun 3, 2008
    • Jun 2, 2008 AudioCodes Mediant 1000 - Media Gateway 2.0 Jun 2, 2008
  • May 2008
    • May 30, 2008 Om's Mobilize - Are One Day Events The Way To Go? May 30, 2008
    • May 30, 2008 Cisco + Mobility - Get Used It May 30, 2008
    • May 29, 2008 Jajah, My Latest Article, Alec's Squawk Box, Web Talkification May 29, 2008
    • May 28, 2008 Teleforum - Web 2.0 and Impact on SMBs May 28, 2008
    • May 27, 2008 Canadian Telecom Market - Busy Time May 27, 2008
    • May 23, 2008 IP Convergence TV Update - New Article May 23, 2008
    • May 22, 2008 Cisco Networker Solutions Forum Highlights May 22, 2008
    • May 21, 2008 Service Provider Views - Jajah, Ribbit and Ifbyphone May 21, 2008
    • May 21, 2008 Next Stop - Toronto - Cisco Networkers Solution Forum May 21, 2008
    • May 20, 2008 My Interview with Ariel Barlaro, TV Telco Latam May 20, 2008
    • May 19, 2008 The New Nortel - Avatars, Mashups and no PBXs May 19, 2008
    • May 16, 2008 Life After VON May 16, 2008
    • May 14, 2008 Podcast on IP Telephony with Carl Weinschenk May 14, 2008
    • May 13, 2008 Next Stop - Ottawa May 13, 2008
    • May 12, 2008 Skype-O Killer... que'st que c'est... May 12, 2008
    • May 8, 2008 VoIP Now - Am On Their "Top 100" Telecom Blogs May 8, 2008
    • May 6, 2008 Blogged.com Rates My Blog #1 for Telecoms May 6, 2008
    • May 5, 2008 Is VON GON? - Reprise - Sure Looks That Way... May 5, 2008
    • May 2, 2008 eComm Presentations May 2, 2008
    • May 1, 2008 Tech Target - Ask the Expert on UC May 1, 2008
  • April 2008
    • Apr 30, 2008 Jajah, Yahoo, Jahoo, Whoohoo.... Apr 30, 2008
    • Apr 30, 2008 Fonolo Wins Best New Product at eComm Apr 30, 2008
    • Apr 28, 2008 Scott Wharton's New Venture Apr 28, 2008
    • Apr 25, 2008 New Orleans - the 2 Hour Tour Apr 25, 2008
    • Apr 25, 2008 Pulvermedia News Apr 25, 2008
    • Apr 24, 2008 MetaSwitch Forum - Day 2 Apr 24, 2008
    • Apr 23, 2008 Mardis Gras World - a Little Fun, N'awlins Style Apr 23, 2008
    • Apr 22, 2008 MetaSwitch Forum - Day 1 Apr 22, 2008
    • Apr 21, 2008 Yankee Stadium Visit - First and Only Time Apr 21, 2008
    • Apr 21, 2008 Next Stop - New Orleans Apr 21, 2008
    • Apr 18, 2008 Service Provider Views - the Platform Play Model Apr 18, 2008
    • Apr 18, 2008 Yankee Stadium Photos - coming Monday Apr 18, 2008
    • Apr 17, 2008 Dialogic Analyst Conference Review Apr 17, 2008
    • Apr 17, 2008 Four States in Four Hours - the Case for Train Travel Apr 17, 2008
    • Apr 16, 2008 Dimension Data Analyst Day Apr 16, 2008
    • Apr 16, 2008 Broadband Not Working in NY Hotel - Ugh! Apr 16, 2008
    • Apr 11, 2008 Next Stops - Boston and New York Apr 11, 2008
    • Apr 10, 2008 IT-Finance Connection Launches Apr 10, 2008
    • Apr 9, 2008 IT360 Conference Recap Apr 9, 2008
    • Apr 8, 2008 Serious Hardware Apr 8, 2008
    • Apr 7, 2008 Red Sox 2008 - Shaky Start - Time to Worry.... Apr 7, 2008
    • Apr 4, 2008 Branham 300 - Canada's Top Tech Companies Apr 4, 2008
    • Apr 3, 2008 Mobile VoIP Review - New Site - Cool Idea Apr 3, 2008
    • Apr 1, 2008 IT360 Conference Coming Next Week Apr 1, 2008
  • March 2008
    • Mar 31, 2008 Service Provider Views - Latest Article Mar 31, 2008
    • Mar 28, 2008 Jeff's Social Media Breakfast - Toronto Edition Mar 28, 2008
    • Mar 27, 2008 Is VON GON? Mar 27, 2008
    • Mar 26, 2008 Squawk Box - Telecom Conference Roundup/IP Comm Insights Launch Mar 26, 2008
    • Mar 25, 2008 Interviewing on Squawk Box - Listen Up! Mar 25, 2008
    • Mar 25, 2008 How VoIP Bloggers are Using VoIP Mar 25, 2008
    • Mar 24, 2008 Max's eComm Chronicles - Show Highlights/iPhone Review Mar 24, 2008
    • Mar 20, 2008 Service Provider Views - Rethinking the Service Provider Mar 20, 2008
    • Mar 19, 2008 Geosign - what a story!/Welcome Kevin Restivo Mar 19, 2008
    • Mar 18, 2008 Russell Shaw - Podcast Tribute Mar 18, 2008
    • Mar 17, 2008 eComm2008 Reprise Mar 17, 2008
    • Mar 17, 2008 Russell Shaw Mar 17, 2008
    • Mar 14, 2008 Max's eComm Debut Mar 14, 2008
    • Mar 14, 2008 LeeComm2008 - Template for Conference 2.0??? Mar 14, 2008
    • Mar 14, 2008 Nokia Reviews on Nokia's Blogs Mar 14, 2008
    • Mar 13, 2008 eComm2008 - Notes and Photos Mar 13, 2008
    • Mar 12, 2008 Nokia N95 Review Mar 12, 2008
    • Mar 12, 2008 Max's Nokia N81 Review Mar 12, 2008
    • Mar 11, 2008 IP Communications Insights is Launched Mar 11, 2008
    • Mar 10, 2008 Spring VON.x Preview Mar 10, 2008
    • Mar 7, 2008 eComm2008 - Last Call Mar 7, 2008
    • Mar 5, 2008 VoIP, Vonage and Skype - 3 of my Favorite Things - Ike Elliott Too Mar 5, 2008
    • Mar 4, 2008 eComm2008 a Week Away/Discount Registration Offer Mar 4, 2008
    • Mar 3, 2008 Webware 100 - I'm Voting for Octopz and Mobivox Mar 3, 2008
  • February 2008
    • Feb 29, 2008 Ike Elliott's Update on the VoIP Market Feb 29, 2008
    • Feb 29, 2008 Service Provider Views Article - Q&A with Catharine Trebnick Feb 29, 2008
    • Feb 28, 2008 eComm2008 - Q&A with Lee Dryburgh/Discount Offer Feb 28, 2008
    • Feb 27, 2008 How Bloggers and Journalists are Different Feb 27, 2008
    • Feb 26, 2008 Skype's New CEO - Big Shoes to Fill Feb 26, 2008
    • Feb 25, 2008 Next Stop - eComm2008 Feb 25, 2008
    • Feb 21, 2008 AT&T Canada adding video to their marketing mix Feb 21, 2008
    • Feb 20, 2008 Skype is on a roll - 100 billion minutes and counting... Feb 20, 2008
    • Feb 20, 2008 Service Provider Views Article - Vonage Feb 20, 2008
    • Feb 19, 2008 Bell and Cisco Partnering on Managed Services Feb 19, 2008
    • Feb 18, 2008 Uber-Users - Cisco has something for you on March 4 Feb 18, 2008
    • Feb 15, 2008 My Venture with Marc Robins - Launching Next Week Feb 15, 2008
    • Feb 14, 2008 Mitel Analyst Update Feb 14, 2008
    • Feb 13, 2008 PR 2.0 - it's all about Advocacy Feb 13, 2008
    • Feb 12, 2008 IT360 Conference Agenda Posted Feb 12, 2008
    • Feb 8, 2008 Helping Canadian Companies Sell Globally - Upcoming Teleforum Feb 8, 2008
    • Feb 7, 2008 IP Essentials Webinar Summary Document Feb 7, 2008
    • Feb 6, 2008 Service Provider Views - Latest Article Feb 6, 2008
    • Feb 6, 2008 Losing is as easy as 1-2-3 --- but hope awaits... Feb 6, 2008
    • Feb 5, 2008 Phonetime Graduates to Toronto Stock Exchange Feb 5, 2008
    • Feb 1, 2008 Busy Week/IP Essentials Webinar Recap Feb 1, 2008
  • January 2008
    • Jan 30, 2008 IP Convergence TV Updates Posted Jan 30, 2008
    • Jan 28, 2008 Reminder - "IP Essentials" Webinar on Friday Jan 28, 2008
    • Jan 25, 2008 IT Expo - Day 2 Highlights Jan 25, 2008
    • Jan 24, 2008 Where's voice going? Ask Tom - Mr. Mashup Jan 24, 2008
    • Jan 24, 2008 ITExpo - Day 1 - Dell and Fonality Team Up Jan 24, 2008
    • Jan 22, 2008 Miami in January - What's not to like? Jan 22, 2008
    • Jan 21, 2008 Bloggers 1, Rest of World 0 Jan 21, 2008
    • Jan 18, 2008 Upcoming Webinar - "IP Essentials" - with America's Growth Capital Jan 18, 2008
    • Jan 17, 2008 IT Expo - IP Convergence TV Interviews Jan 17, 2008
    • Jan 17, 2008 Next Stop - Miami - ITExpo Jan 17, 2008
    • Jan 17, 2008 Meet Some of Ontario's Best IT/IP Companies - in Miami Jan 17, 2008
    • Jan 16, 2008 My New Column - Service Provider Views Jan 16, 2008
    • Jan 15, 2008 Are Bloggers Smarter than Backpackers? Find out Sunday Night! Jan 15, 2008
    • Jan 14, 2008 New Coverage on Acme Packet and Veraz Networks Jan 14, 2008
    • Jan 11, 2008 Is Video the next Killer App? Jan 11, 2008
    • Jan 11, 2008 My 2008 Q&A with Rich Tehrani Jan 11, 2008
    • Jan 10, 2008 Iotum's Voice Mashup "ConCast" Jan 10, 2008
    • Jan 10, 2008 Max's Palm Treo Review Jan 10, 2008
    • Jan 9, 2008 Hey, I'm #26 on the Top VoIP Bloggers List... Jan 9, 2008
    • Jan 8, 2008 Alec Saunders' Privacy Manifesto Jan 8, 2008
    • Jan 8, 2008 Need a cab? Dial #TAXI! Jan 8, 2008
    • Jan 7, 2008 SIP Forum Management Announcements Jan 7, 2008
    • Jan 3, 2008 2007 Highlights - Part 2 Jan 3, 2008
    • Jan 2, 2008 2007 Highlights - Part 1 Jan 2, 2008
  • December 2007
    • Dec 24, 2007 Is Facebook killing blogs? The conversation continues.... Dec 24, 2007
    • Dec 21, 2007 Is Facebook killing blogs? Dec 21, 2007
    • Dec 20, 2007 Busy, busy, busy - aren't we all? Dec 20, 2007
    • Dec 18, 2007 IP Convergence TV Updates Posted Dec 18, 2007
    • Dec 17, 2007 Iotum- Let it snow, but let's talk about it.... Dec 17, 2007
    • Dec 14, 2007 Cisco C-Scape 2007 � Parting Thoughts Dec 14, 2007
    • Dec 12, 2007 Cisco C-Scape 2007 - Reprise Dec 12, 2007
    • Dec 11, 2007 Cisco C-Scape 2007 - Day 1 Dec 11, 2007
    • Dec 10, 2007 Don't copy my posts verbatim - please... Dec 10, 2007
    • Dec 7, 2007 High Road Communications Holiday Party Dec 7, 2007
    • Dec 7, 2007 Avaya Canada's Analyst Day Dec 7, 2007
    • Dec 5, 2007 Verizon Forbearance - Not This Time! Dec 5, 2007
    • Dec 4, 2007 Verizon Forbearance - More Bad News for Telecom Competition? Dec 4, 2007
  • November 2007
    • Nov 30, 2007 Telus Consultants Program Highlights Nov 30, 2007
    • Nov 29, 2007 Canada's Mobile Markets Are Opening Up Too! Nov 29, 2007
    • Nov 28, 2007 Blogging Has Some Side Benefits - Being on TV! Nov 28, 2007
    • Nov 27, 2007 Jeff Pulver's PR Challenge Nov 27, 2007
    • Nov 23, 2007 IT in Canada - New Web Resource Nov 23, 2007
    • Nov 22, 2007 Deloitte's "State of the Media Democracy" Highlights Nov 22, 2007
    • Nov 20, 2007 Use Facebook to make Conference Calls - You Could Win an iPod Touch Nov 20, 2007
    • Nov 19, 2007 One Laptop Per Child - Buy One, Give One - Now! Nov 19, 2007
    • Nov 15, 2007 IP Convergence TV Portal - Latest Podcast/Coverage Nov 15, 2007
    • Nov 13, 2007 Vonage and Telio Revisited Nov 13, 2007
    • Nov 12, 2007 Max's Latest Tech Review - Philips iPod Clock Radio Nov 12, 2007
    • Nov 9, 2007 Vonage's Q3 Earnings - Signs of Hope Nov 9, 2007
    • Nov 8, 2007 My Afternoon with Nokia Siemens Nov 8, 2007
    • Nov 7, 2007 IP Convergence TV Portal - Launch Coverage Nov 7, 2007
    • Nov 6, 2007 Our Dollar May be Stronger, But Wireless is no Bargain - Will the iPhone Come to Canada? Nov 6, 2007
    • Nov 6, 2007 When Bloggers Don't Play Fair Nov 6, 2007
    • Nov 5, 2007 Current State of Canadian Telecom Sector Nov 5, 2007
    • Nov 2, 2007 Fall VON - Reprise/More Photos Nov 2, 2007
  • October 2007
    • Oct 31, 2007 VON Notes - Day 3 Oct 31, 2007
    • Oct 30, 2007 Fall VON - Highlights Oct 30, 2007
    • Oct 30, 2007 Happy Town Oct 30, 2007
    • Oct 26, 2007 I'm on Facebook Now! Oct 26, 2007
    • Oct 26, 2007 Octasic's Vocallo Launch Oct 26, 2007
    • Oct 25, 2007 IP Convergence TV Portal - Launched Today Oct 25, 2007
    • Oct 24, 2007 IP Convergence TV Portal - Launching Tomorrow Oct 24, 2007
    • Oct 24, 2007 Fall VON - Jeff Pulver Interview Oct 24, 2007
    • Oct 23, 2007 California Fires and the Virtues of IP Communications Oct 23, 2007
    • Oct 23, 2007 Fall VON- The Unconference - now for something completely different... Oct 23, 2007
    • Oct 23, 2007 Fall VON - Unified Communications Conference Oct 23, 2007
    • Oct 22, 2007 Fall VON - My Skype Mobility Session Oct 22, 2007
    • Oct 22, 2007 Sox and Rox on Fox Oct 22, 2007
    • Oct 18, 2007 Skype and MySpace Hookup - Big-Time Community Building Oct 18, 2007
    • Oct 17, 2007 BroadSoft Connections 2007 - Podcast w/Scott Wharton Oct 17, 2007
    • Oct 16, 2007 BroadSoft Connections 2007 - More Highlights Oct 16, 2007
    • Oct 15, 2007 BroadSoft Connections 2007 - Day 1 Oct 15, 2007
    • Oct 8, 2007 Nervous Prediction - Sox and Rox - Sox in 6 Oct 8, 2007
    • Oct 5, 2007 Dialogic Acquires Cantata Oct 5, 2007
    • Oct 4, 2007 Thomas Howe Company/Sylantro Announce Mashup Winners Oct 4, 2007
    • Oct 3, 2007 Next Stop - BroadSoft Connections Oct 3, 2007
    • Oct 2, 2007 AT&T Global Services - Canadian Expansion Oct 2, 2007
    • Oct 2, 2007 Skype Shakeup - Quick Reprise Oct 2, 2007
    • Oct 1, 2007 Niklas Zennstrom Steps Down From Skype Oct 1, 2007
    • Oct 1, 2007 Ottawa Venture and Tech Summit - Highlights Oct 1, 2007
  • September 2007
    • Sep 28, 2007 Welcome, Telecom Dispatch - More Canadian Coverage Sep 28, 2007
    • Sep 28, 2007 Podcast with Jim Burton - Zeacom and Unified Communications Sep 28, 2007
    • Sep 27, 2007 Microsoft Canadian Connections Newsletter - Fall Issue Sep 27, 2007
    • Sep 21, 2007 Next Stop - Ottawa - Tech & Venture Summit Sep 21, 2007
    • Sep 20, 2007 Deloitte Technology Fast 50 - Canada's Best Sep 20, 2007
    • Sep 20, 2007 Red Sox Freefall - Bring it On - Where's our Mojo? Sep 20, 2007
    • Sep 19, 2007 Susan Stearman Hangs Out Her Shingle Sep 19, 2007
    • Sep 18, 2007 IP Convergence TV Portal - Launching Tomorrow Sep 18, 2007
    • Sep 17, 2007 Microsoft Surface - This is Cool! Sep 17, 2007
    • Sep 14, 2007 TMC ITExpo - Show Highlights Sep 14, 2007
    • Sep 7, 2007 Ooma Revisited Sep 7, 2007
    • Sep 7, 2007 Microsoft UC Vision Team Meeting Sep 7, 2007
    • Sep 6, 2007 Canadian IP Thought Leaders Series - Brief Hiatus Sep 6, 2007
    • Sep 6, 2007 Iotum Wants Your Voice on Facebook Sep 6, 2007
    • Sep 5, 2007 I've Got Ooma - Call Me! Sep 5, 2007
    • Sep 4, 2007 Odiogo - Read Me, Hear Me, Feel Me... Sep 4, 2007
  • August 2007
    • Aug 31, 2007 VoiceCon - Podcasts with Key Speakers Aug 31, 2007
    • Aug 30, 2007 Odiogo - Listening to Blogs - Why Not? Aug 30, 2007
    • Aug 29, 2007 Next Stop - TMC IT Expo, Los Angeles Aug 29, 2007
    • Aug 28, 2007 IPTV Middleware Webinar With Espial - Sept 18 - Registration Open Aug 28, 2007
    • Aug 28, 2007 Canadian IP Thought Leaders Series - Elliot Katz - Microsoft Vista Aug 28, 2007
    • Aug 27, 2007 MetaSwitch Article on Unified Communications Aug 27, 2007
    • Aug 24, 2007 VoIP Supply Makes Inc. Magazine's Top 500 List Aug 24, 2007
    • Aug 23, 2007 Cisco Networking Academy - One Way of Giving Back Aug 23, 2007
    • Aug 21, 2007 Skype's Outage - Raising Questions About P2P Aug 21, 2007
    • Aug 21, 2007 Canadian IP Thought Leaders Series - Mark Farmer and Mobile Email for the Masses Aug 21, 2007
    • Aug 16, 2007 Good News for Jajah; Bad News for Skype Aug 16, 2007
    • Aug 15, 2007 Teen Tech Review - XBox 360 Aug 15, 2007
    • Aug 14, 2007 Thomas Howe Company on the Move Aug 14, 2007
    • Aug 14, 2007 Canadian IP Thought Leaders Series - Mike Fox and High Tech Recruiting Aug 14, 2007
    • Aug 13, 2007 Cooperstown - Will the Holy Grail Save the Sox? Aug 13, 2007
    • Aug 10, 2007 In search of the bloody sock... Aug 10, 2007
    • Aug 9, 2007 Nokia N95 Blog Coverage Aug 9, 2007
    • Aug 9, 2007 Teen Tech Review - LG's DVD Player Aug 9, 2007
    • Aug 8, 2007 Canadian IP Thought Leaders Series - Dave Dobbin and Toronto Hydro Telecom Aug 8, 2007
    • Aug 7, 2007 Back to Work Aug 7, 2007
  • July 2007
    • Jul 28, 2007 Down Time Jul 28, 2007
    • Jul 27, 2007 RNK - Better Idea Than GrandCentral? Jul 27, 2007
    • Jul 26, 2007 Max's Nokia N95 Written Review Jul 26, 2007
    • Jul 25, 2007 Canadian IP Thought Leaders Series - Espial and the IPTV Middleware Market Jul 25, 2007
    • Jul 23, 2007 Jeff Pulver's VoIP Innovation Challenge - Reality VoIP Jul 23, 2007
    • Jul 20, 2007 Ooma - a Triumph of Technology or PR? Jul 20, 2007
    • Jul 19, 2007 Teen Tech Review - Nokia N93 Jul 19, 2007
    • Jul 18, 2007 Canadian IP Thought Leaders Series - Iain Klugman - Waterloo Tech Community Jul 18, 2007
    • Jul 17, 2007 Sun Rocket Refugees - Flat Planet or Vonage? Jul 17, 2007
    • Jul 16, 2007 Canadian IP Thought Leaders Series - Rod Piukkala and Emergency Communications Jul 16, 2007
    • Jul 13, 2007 Max's Nokia N95 Video Review Jul 13, 2007
    • Jul 12, 2007 Update on Telus/RIM 8830 Launch Jul 12, 2007
    • Jul 12, 2007 I am not alone.... Jul 12, 2007
    • Jul 11, 2007 Nokia N93 Review Update Jul 11, 2007
    • Jul 11, 2007 Telus/RIM Lauch BlackBerry 8830 Jul 11, 2007
    • Jul 10, 2007 Telepresence Podcast with Teliris and BT Quarterly Jul 10, 2007
    • Jul 9, 2007 Nokia N93 Review Jul 9, 2007
    • Jul 6, 2007 Israel Baseball League Update Jul 6, 2007
    • Jul 5, 2007 Canadian IP Thought Leaders Series - Rob Moffat and Mobile Business Continuity Jul 5, 2007
    • Jul 4, 2007 Happy July 4 - Red Sox and Israel - ?? Jul 4, 2007
    • Jul 4, 2007 Mitel Forum 2007 - Highlights Jul 4, 2007
    • Jul 3, 2007 BCE Privatization Story/Meeting Mr. Sabia Jul 3, 2007
    • Jul 2, 2007 Canadian IP Thought Leaders Series - Don Albert - Skype - Canada Update Jul 2, 2007
  • June 2007
    • Jun 28, 2007 Shoretel IPO Roadblock - Mitel Launches Lawsuit Jun 28, 2007
    • Jun 22, 2007 Teen Tech Review - LG Fusic Phone Jun 22, 2007
    • Jun 22, 2007 Canadian IP Thought Leaders Series - New Media, with MyThum Interactive and Deloitte Jun 22, 2007
    • Jun 21, 2007 Video Calling - Ready for Prime Time - But is Verizon? Jun 21, 2007
    • Jun 21, 2007 iPhone UI Simulator Jun 21, 2007
    • Jun 21, 2007 Bell/Telus Merger - See Me on CBC News Tonight - Twice! Jun 21, 2007
    • Jun 21, 2007 TSX Venture 50 - 2 Companies to Watch Jun 21, 2007
    • Jun 20, 2007 Microsoft Canada Expression Launch Jun 20, 2007
    • Jun 18, 2007 Mobility + VoIP = $$$ Calls Jun 18, 2007
    • Jun 18, 2007 BlogTV.ca Broadcast - Update - Sony PSP Review Jun 18, 2007
    • Jun 18, 2007 BlogTV.ca Broadcast - Update - Fireman 3.0 Review Jun 18, 2007
    • Jun 16, 2007 BlogTV.ca Broadcasts - Plan B - Nokia N800 Review Jun 16, 2007
    • Jun 15, 2007 Waterloo Mini Tour - 3 Podcasts Jun 15, 2007
    • Jun 13, 2007 Microsoft Office RoundTable Demo Jun 13, 2007
    • Jun 13, 2007 VoIP Peering Gets a Good Boost Jun 13, 2007
    • Jun 13, 2007 Skype History Made in Fenway Park Jun 13, 2007
    • Jun 12, 2007 Canadian IP Thought Leaders Series - Mike Barry - Vecima Networks and WiMax Jun 12, 2007
    • Jun 11, 2007 Nokia Siemens Analyst Night Jun 11, 2007
    • Jun 9, 2007 My Waterloo Mini-Tour - the World's #1 Intelligent Community Jun 9, 2007
    • Jun 8, 2007 My Skype Update with Don Albert Jun 8, 2007
    • Jun 8, 2007 VoIP Saves the Day Jun 8, 2007
    • Jun 8, 2007 Espial Goes Public Jun 8, 2007
    • Jun 6, 2007 Canadian IP Thought Leaders Series - Chris Lyman - Fonality and Open Source Telephony Jun 6, 2007
    • Jun 5, 2007 Teen Tech Review - Sony PSP Jun 5, 2007
    • Jun 4, 2007 How to Make Life on the Road Better Jun 4, 2007
    • Jun 4, 2007 Max Arnold Reviews the Nokia N800 Jun 4, 2007
    • Jun 1, 2007 Fireman 3.0 Reviews - Video and Text Jun 1, 2007
    • Jun 1, 2007 Welcome - the Thomas Howe Company Jun 1, 2007
    • Jun 1, 2007 Cisco's First Canadian Telepresence Sale - and Arnold Likes it Jun 1, 2007
    • Jun 1, 2007 Canadian IP Thought Leaders Series - Jim Glover and BDC Venture Capital Jun 1, 2007
  • May 2007
    • May 31, 2007 Wednesday - Part 2 - Canadian Telecom Dinner May 31, 2007
    • May 31, 2007 Wednesday - Part 1 - Microsoft Canada Analyst Day May 31, 2007
    • May 29, 2007 Canadian New Media Awards - Highlights May 29, 2007
    • May 25, 2007 Nokia N800 Blogger Program and BlogTV May 25, 2007
    • May 24, 2007 Telepresence Podcast with Teliris and BT Quarterly May 24, 2007
    • May 23, 2007 Canadian IP Thought Leaders Series - Stephane Marceau - Mobivox and Mobile Skype May 23, 2007
    • May 22, 2007 We're Doin' TV Now - Teen Tech Reviews Debut May 22, 2007
    • May 21, 2007 SightSpeed Getting More Recognition May 21, 2007
    • May 18, 2007 Vonage - Is Peer-to-Peer the Answer? May 18, 2007
    • May 17, 2007 Canadian IP Thought Leaders Series - Stefan Dubowski on Open Source and Web 2.0 May 17, 2007
    • May 16, 2007 VoIP Supply - the Right Way to Market IP Telephony May 16, 2007
    • May 11, 2007 ANPI AGM Highlights May 11, 2007
    • May 10, 2007 Canadian IP Thought Leaders Series - Oz Communications and Mobile Messaging May 10, 2007
    • May 8, 2007 San Diego - Next Stop May 8, 2007
    • May 4, 2007 Good Week for Sangoma and Open Source May 4, 2007
    • May 2, 2007 IT360 Conference Highlights May 2, 2007
    • May 1, 2007 Canadian IP Thought Leaders Series - David Mandelstam and Open Source Telephony May 1, 2007
  • April 2007
    • Apr 30, 2007 Microsoft One Care Review - and Max Arnold's Blog Apr 30, 2007
    • Apr 27, 2007 Mitel Acquires Inter-Tel for $723 Million Apr 27, 2007
    • Apr 27, 2007 Blogs, Baseball and a Bloody Sock - Why Not? Apr 27, 2007
    • Apr 26, 2007 Canadian IP Thought Leaders Series - Mario Belanger - Avaya Canada and IP Telephony Apr 26, 2007
    • Apr 26, 2007 Vonage - Rallying for the Little Guy - Will You Vote? Apr 26, 2007
    • Apr 25, 2007 Next Stop - IT360 Conference, Toronto Apr 25, 2007
    • Apr 24, 2007 Vonage - I Made the Right Call - This Time, Anyway Apr 24, 2007
    • Apr 24, 2007 XConnect Raises $12 Million - Validation for Peering Apr 24, 2007
    • Apr 23, 2007 Iotum - New Presence Getting Validation Apr 23, 2007
    • Apr 23, 2007 Vonage's Appeal Ruling - is The End Near? Apr 23, 2007
    • Apr 23, 2007 Marketers Finding Value in Social Networking Apr 23, 2007
    • Apr 20, 2007 MetaSwitch - Harley Time.... Apr 20, 2007
    • Apr 20, 2007 MetaSwitch Customer Forum - Day 2 Apr 20, 2007
    • Apr 19, 2007 Acme Packet Equity Coverage Apr 19, 2007
    • Apr 18, 2007 MetaSwitch Customer Forum - Day 1 Apr 18, 2007
    • Apr 17, 2007 Canadian IP Thought Leaders Series - Craig Betts and Intelligent Content Routing Apr 17, 2007
    • Apr 16, 2007 Vonage - More Bad News - No Workaround In Sight Apr 16, 2007
    • Apr 13, 2007 Nokia N95 - Not What the Wireless Carriers Had in Mind Apr 13, 2007
    • Apr 13, 2007 Canadian IP Thought Leaders Series - Kate Morgan - Business Uses for Podcasts Apr 13, 2007
    • Apr 12, 2007 Vonage Speaks - Want to be Their CEO? Apr 12, 2007
    • Apr 10, 2007 Unified Communications Podcast - MetaSwitch Apr 10, 2007
    • Apr 10, 2007 What Will Vonage Do Next? Find Out Thursday... Apr 10, 2007
    • Apr 9, 2007 Verizon Boxing Vonage into a Corner Apr 9, 2007
    • Apr 9, 2007 Cisco Partner Summit - Final Thoughts/Photos Apr 9, 2007
    • Apr 5, 2007 Cisco Partner Summit - Day 3 Apr 5, 2007
    • Apr 4, 2007 Cisco Partner Summit - Day 2 Apr 4, 2007
    • Apr 4, 2007 Cisco Partner Summit - Canadian Highlights Apr 4, 2007
    • Apr 4, 2007 Can Cisco Conquer the SMB Market? Apr 4, 2007
    • Apr 3, 2007 Red Sox Opening Day - Worried Already Apr 3, 2007
    • Apr 2, 2007 Canadian IP Thought Leaders Series - Steve Mast and New Media Marketing Apr 2, 2007
  • March 2007
    • Mar 29, 2007 Will Bell Canada Be Taken Private? Mar 29, 2007
    • Mar 28, 2007 Canadian IP Thought Leaders Series - David Cork and Hosted IP for SMBs Mar 28, 2007
    • Mar 27, 2007 Vonage - Will They Sell at $3.22/Share? Mar 27, 2007
    • Mar 27, 2007 Unified Communications Podcast Mar 27, 2007
    • Mar 26, 2007 Max Arnold's Nokia N80 Review/His New Blog Mar 26, 2007
    • Mar 22, 2007 Apple TV Gets Raves - Now Watch Cisco Mar 22, 2007
    • Mar 21, 2007 Spring VON - Good Even 2,000 Miles Away Mar 21, 2007
    • Mar 20, 2007 Has VoIP Peaked? 8 Reasons Why I Think So Mar 20, 2007
    • Mar 19, 2007 Thomas Howe is Staying Home This Week Mar 19, 2007
    • Mar 19, 2007 DiamondWare - A Gamer's Best Friend - and a Company to Watch Mar 19, 2007
    • Mar 16, 2007 Cisco Raises the Stakes with WebEx Mar 16, 2007
    • Mar 15, 2007 Canadian IP Thought Leaders Series - Yves Laliberte/Aastra Telecom and IP Telephony Mar 15, 2007
    • Mar 14, 2007 VoIP Peering Web Summit Coming - March 29 Mar 14, 2007
    • Mar 13, 2007 Vonage - Giving Voice Away - What Next? Mar 13, 2007
    • Mar 12, 2007 Pulver 100 - 2007 List is Published Mar 12, 2007
    • Mar 12, 2007 Wireless Number Portability - the Pursuit of Happyness Mar 12, 2007
    • Mar 12, 2007 Canadian IP Thought Leaders Series - Brian O'Higgins and Network Security Mar 12, 2007
    • Mar 12, 2007 Blogger Relations Programs - Covad is on Board Mar 12, 2007
    • Mar 9, 2007 Geosign Raises $160 Million - and Just Where is Guelph, Ontario? Mar 9, 2007
    • Mar 9, 2007 Vonage/Verizon - Business Week's Take Mar 9, 2007
    • Mar 8, 2007 Vonage/Verizon, Part 2 - Innovative Alternatives Exist Mar 8, 2007
    • Mar 8, 2007 Verizon Gets Its Way With Vonage - Another Boston Tea Party Coming? Mar 8, 2007
    • Mar 7, 2007 Blogdesk Meme - My Turn Mar 7, 2007
    • Mar 6, 2007 My Dinner with Thomas - Mr. Mashup Mar 6, 2007
    • Mar 5, 2007 Microsoft Canada's OneCare Launch Mar 5, 2007
    • Mar 1, 2007 WNP Making Canadian Wireless Market Interesting - Did Bell Make a Good Deal? Mar 1, 2007
    • Mar 1, 2007 Canadian IP Thought Leaders Series - Claude Galipeau - BlogTV Canada Mar 1, 2007
  • February 2007
    • Feb 28, 2007 Thomas Takes Top Spot at ETel - Dinner's on Him! Feb 28, 2007
    • Feb 27, 2007 Microsoft adCenter Canadian Launch Feb 27, 2007
    • Feb 26, 2007 Good Luck at theETel Mashup, Thomas Feb 26, 2007
    • Feb 23, 2007 Jim Courtney - New Presence in the Real World with Iotum Feb 23, 2007
    • Feb 22, 2007 Aastra Launches New Line of SIP Phones Feb 22, 2007
    • Feb 22, 2007 Canadian IP Thought Leaders Series - Joe Warnement, Digital Fairway Corp. Feb 22, 2007
    • Feb 21, 2007 Jim Courtney in Support of New Presence Feb 21, 2007
    • Feb 21, 2007 Telus Changes Tune on Porn Feb 21, 2007
    • Feb 21, 2007 Unified Communications Strategies - Updated Portal Feb 21, 2007
    • Feb 20, 2007 Words of Wisdom from Michael Raynor and Guy Kawasaki Feb 20, 2007
    • Feb 20, 2007 Vonage-Verizon Showdown Starts Wednesday Feb 20, 2007
    • Feb 20, 2007 Point, Joost Feb 20, 2007
    • Feb 19, 2007 Has VoIP Succeeded? Feb 19, 2007
    • Feb 16, 2007 Marc and Jon's Venture - Update Feb 16, 2007
    • Feb 16, 2007 Technical Difficulties Resolved - Finally! Feb 16, 2007
    • Feb 15, 2007 Top 25 VoIP Startups to Watch Feb 15, 2007
    • Feb 14, 2007 Jim Courtney's Tale of Two Logos - Cisco/Linksys vs. PDT Feb 14, 2007
    • Feb 14, 2007 Alec Saunders Video Rankings - Revver is Tops Feb 14, 2007
    • Feb 14, 2007 Microsoft Canadian Connections Newsletter - Winter Issue Feb 14, 2007
    • Feb 13, 2007 The New Iotum Video Feb 13, 2007
    • Feb 13, 2007 SightSpeed Getting Out There Feb 13, 2007
    • Feb 13, 2007 Telus and Mobile Porn - the Pushback Begins Feb 13, 2007
    • Feb 13, 2007 Apple - Got to Get You into My Life Feb 13, 2007
    • Feb 12, 2007 PR Firm Seeks Account Manager Feb 12, 2007
    • Feb 12, 2007 Business Trends Quarterly - Food for Thought Feb 12, 2007
    • Feb 9, 2007 Apple Humor - How Not to Serve Mr. Pulver Feb 9, 2007
    • Feb 9, 2007 Telepresence Getting Attention - the Halo Effect Feb 9, 2007
    • Feb 8, 2007 Canadian IP Thought Leaders Series - Don Smith, Mitel and IP Telephony Trends Feb 8, 2007
    • Feb 7, 2007 Iotum at DemoCamp - Photo and Video Highlights Feb 7, 2007
    • Feb 7, 2007 Technical Difficulties - Update Feb 7, 2007
    • Feb 6, 2007 Telus Offering Mobile Porn - The Future Is Friendly, Indeed! Feb 6, 2007
    • Feb 5, 2007 Verizon's Fiber Plans - Need for Speed Feb 5, 2007
    • Feb 2, 2007 GIPS - Now Known as Global IP Solutions Feb 2, 2007
    • Feb 2, 2007 Canadian IP Thought Leaders Series - Mark Whaley and the City of Waterloo Feb 2, 2007
    • Feb 2, 2007 Technical Difficulties Persist - Please Bear With Me Feb 2, 2007
    • Feb 1, 2007 Deloitte's Crystal Ball/Guy Kawasaki - My Busy Day, Part 2 Feb 1, 2007
    • Feb 1, 2007 BlogTV Canada Launch - My Busy Day, Part 1 Feb 1, 2007
    • Feb 1, 2007 How Does 100MB Bandwidth Sound? Videotron and Cisco Can Bring It Feb 1, 2007
  • January 2007
    • Jan 31, 2007 IMS Forum Plugfest - Off to a Good Start Jan 31, 2007
    • Jan 30, 2007 Rogers Launches SMB Hosted VoIP - First for MSOs? Jan 30, 2007
    • Jan 29, 2007 ITExpo Highlights - Thoughts, Photos and a Podcast Jan 29, 2007
    • Jan 24, 2007 Canadian IP Thought Leaders Series - SMB VoIP With OneConnect Jan 24, 2007
    • Jan 23, 2007 J Arnold & Associates Teaming Up With Robins Consulting Group Jan 23, 2007
    • Jan 23, 2007 The iPhone and the New AT&T - Priceless Jan 23, 2007
    • Jan 22, 2007 Welcoming 2 (Relatively) New Bloggers Jan 22, 2007
    • Jan 22, 2007 Canadian IP Thought Leaders Series - Jim Harris on CES and Disruptive Technologies Jan 22, 2007
    • Jan 19, 2007 AT&T's Unity Plan - Size Matters Jan 19, 2007
    • Jan 18, 2007 PTC 2007 Highlights - Part 2 Jan 18, 2007
    • Jan 16, 2007 PTC 2007 - Day 1 Highlights Jan 16, 2007
    • Jan 11, 2007 Iotum's Talk Now Release - Moving Voice 2.0 Forward Jan 11, 2007
    • Jan 11, 2007 CES Perspective - Security Issues Being Glossed Over Jan 11, 2007
    • Jan 10, 2007 Apple's iPhone and Cisco's Blog Page Jan 10, 2007
    • Jan 9, 2007 January Plans Jan 9, 2007
    • Jan 8, 2007 Andy on "Instant Journalism" During CES Jan 8, 2007
    • Jan 8, 2007 HP and Tandberg - "Federated" Videoconferencing Jan 8, 2007
    • Jan 5, 2007 Skype Journal is Back Online Jan 5, 2007
    • Jan 4, 2007 Podcast Updates - From Both Sides of the Mike Jan 4, 2007
    • Jan 4, 2007 Canadian VoIP Adoption Data - Trending Up, But... Jan 4, 2007
    • Jan 3, 2007 2007 is Here - Back to Work - Almost Jan 3, 2007
  • December 2006
    • Dec 22, 2006 Holiday Video Greetings - Does 2 Make for a Trend? Dec 22, 2006
    • Dec 21, 2006 PSTN Cheaper Than Skype? Sometimes Dec 21, 2006
    • Dec 21, 2006 Andy Abramson's Working Anywhere Blog Getting Validation Dec 21, 2006
    • Dec 21, 2006 Canadian IP Thought Leaders Series - Dan York and VoIP Security Dec 21, 2006
    • Dec 20, 2006 My Season's Greetings Video Message Dec 20, 2006
    • Dec 20, 2006 The Human Side of Blogging - Philip Stern Dec 20, 2006
    • Dec 19, 2006 Where's Skype Journal? Dec 19, 2006
    • Dec 19, 2006 IMS Forum PlugFest Announced Dec 19, 2006
    • Dec 15, 2006 Cisco C Scape Conference - Photo/Video Highlights Dec 15, 2006
    • Dec 13, 2006 Red Sox Land "Dice K" - the Nation Smiles Dec 13, 2006
    • Dec 13, 2006 Cisco and Bloggers - They Get It Dec 13, 2006
    • Dec 13, 2006 Cisco C Scape Conference - Field of Dreams Dec 13, 2006
    • Dec 13, 2006 Skype's $29.95 Calling Plan - Disruptive or Quick Money Grab? Dec 13, 2006
    • Dec 12, 2006 Canadian Telecom Market Becoming More Competitive Dec 12, 2006
    • Dec 12, 2006 Canadian IP Thought Leaders Series - James Wanless and Talkster's Enterprise Mobility Solution Dec 12, 2006
    • Dec 8, 2006 Cisco TelePresence Launch - Media Coverage Afterhoughts Dec 8, 2006
    • Dec 8, 2006 X Marx the Spot - High Road's Xmas Party Dec 8, 2006
    • Dec 8, 2006 It's Cisco Time - Next Stop, San Jose Dec 8, 2006
    • Dec 7, 2006 Canadian IP Thought Leaders Series - Michael Weening/Microsoft Canada and Network Mashups Dec 7, 2006
    • Dec 6, 2006 Cisco TelePresence - Up Close and Personal Dec 6, 2006
    • Dec 5, 2006 Jeff Pulver Profiled in the Int'l Herald Tribune Dec 5, 2006
    • Dec 4, 2006 Unified Communications Strategies - Another Place to Find Me Dec 4, 2006
    • Dec 1, 2006 WiFi-Cellular Convergence Conference Hilights Dec 1, 2006
  • November 2006
    • Nov 29, 2006 Canadian IP Thought Leaders Series - TalkSwitch and VoIP for SMBs Nov 29, 2006
    • Nov 28, 2006 Vonage/Telio Post - Rebuttal to Om Nov 28, 2006
    • Nov 27, 2006 Oz Raises $34 Million - More Good News From Canada Nov 27, 2006
    • Nov 27, 2006 Next Stop - Dallas - WiFi/Cellular Convergence Nov 27, 2006
    • Nov 24, 2006 Wireless in Canada - It's Different Here Nov 24, 2006
    • Nov 24, 2006 US Thanksgiving - Canadian-Style Nov 24, 2006
    • Nov 23, 2006 Vonage and Telio - Quarterly Results Comparison Nov 23, 2006
    • Nov 22, 2006 Natural Convergence Funding News Nov 22, 2006
    • Nov 22, 2006 Canadian IP Thought Leaders Series - Cisco and Unis Lumin on Unified Communications Nov 22, 2006
    • Nov 21, 2006 ChangeWave's Latest VoIP Survey - Good News for Skype and MSOs Nov 21, 2006
    • Nov 20, 2006 Spring VON - Rated #1 Tradeshow Nov 20, 2006
    • Nov 20, 2006 Avaya�s Global Analyst Conference � Review Nov 20, 2006
    • Nov 17, 2006 Canadian Telco Deregulation Update - Getting There... Nov 17, 2006
    • Nov 15, 2006 Canadian IP Thought Leaders Series - Mark Evans and b5media Nov 15, 2006
    • Nov 14, 2006 PhoneGnome 2.0 - very Voice 2.0 Nov 14, 2006
    • Nov 13, 2006 Max's N93 Review on Nokia's Blog Page Nov 13, 2006
    • Nov 13, 2006 I'm Number 31! In VoIP, that is... Nov 13, 2006
    • Nov 13, 2006 TalkPlus - Friend or Foe for Skype? Nov 13, 2006
    • Nov 13, 2006 Max's Nokia N93 Review - Read It and See It Nov 13, 2006
    • Nov 10, 2006 TalkPlus Gets the TV Treatment Nov 10, 2006
    • Nov 9, 2006 Canadian IP Thought Leaders Series - Mark Goldberg on Canadian Income Trusts Nov 9, 2006
    • Nov 8, 2006 Fierce 15 Winners - Some Familiar Faces Nov 8, 2006
    • Nov 7, 2006 Sylantro Appoints New CEO, Raising the Bar Nov 7, 2006
    • Nov 6, 2006 Cisco's Master Specialization Channel Partners Program Nov 6, 2006
    • Nov 3, 2006 StockIM - Getting Attention in Barron's Nov 3, 2006
    • Nov 2, 2006 Canada's Income Trust Fallout - Who Ya Gonna Call? Nov 2, 2006
    • Nov 2, 2006 Espial Making Their Mark in IPTV Nov 2, 2006
    • Nov 2, 2006 Tandberg Videoconferencing - Up Close and Personal Nov 2, 2006
    • Nov 1, 2006 Canadian IP Thought Leaders Series - John Ruffolo and the Deloitte Fast 50 Nov 1, 2006
  • October 2006
    • Oct 31, 2006 Canada's Telecom Income Trusts Derailed Oct 31, 2006
    • Oct 30, 2006 TalkPlus - What Voice 2.0 is all About Oct 30, 2006
    • Oct 27, 2006 NewStep - Raising $, Gaining Traction Oct 27, 2006
    • Oct 26, 2006 These are a few of my favorite things... Oct 26, 2006
    • Oct 26, 2006 More Cred for Bloggers Oct 26, 2006
    • Oct 25, 2006 Enterprise Networks Conference Highlights Oct 25, 2006
    • Oct 24, 2006 Canadian IP Thought Leaders Series - Ross MacLeod and Voice 2.0 Oct 24, 2006
    • Oct 23, 2006 Cisco's TelePresence - Big Time Videoconferencing Oct 23, 2006
    • Oct 20, 2006 Staying Local - Next Stop - Toronto Oct 20, 2006
    • Oct 18, 2006 TMC Expo Highlights - Finally Oct 18, 2006
    • Oct 17, 2006 Sylantro Event Coverage in the Vonosphere Oct 17, 2006
    • Oct 17, 2006 Sylantro Summit - Day 2 Oct 17, 2006
    • Oct 16, 2006 Sylantro Customer Summit event Oct 16, 2006
    • Oct 15, 2006 TMC ITExpo - Quick Commentary Oct 15, 2006
    • Oct 13, 2006 Is Acme Packet Worth More than Vonage? Oct 13, 2006
    • Oct 12, 2006 TMC ITExpo - Images of the Show Oct 12, 2006
    • Oct 7, 2006 Mark Evans Moves On - Congrats! Oct 7, 2006
    • Oct 7, 2006 On the Road Oct 7, 2006
    • Oct 5, 2006 More Mainstream Cred for Bloggers Oct 5, 2006
    • Oct 4, 2006 Canadian IP Thought Leaders Series - Fredericton's Free Muni WiFi Oct 4, 2006
    • Oct 3, 2006 Vonage Canada Gets Creative Oct 3, 2006
  • September 2006
    • Sep 30, 2006 StockIM - Serving the Small Cap Sector - Another Place to Find Me Sep 30, 2006
    • Sep 29, 2006 Unified Communications - Ken Camp's New Initiative Sep 29, 2006
    • Sep 29, 2006 Skype Blocking/San Jose U. Story Addendum Sep 29, 2006
    • Sep 29, 2006 Nokia N90 Blog Site - VON Highlights on my Phone Sep 29, 2006
    • Sep 28, 2006 Canadian IP Thought Leaders Series - Andrew Hurrell on OSS Sep 28, 2006
    • Sep 27, 2006 Fall VON - Video Posting - One Last Look Sep 27, 2006
    • Sep 26, 2006 Red Sox Fade to Third - Down and Out Sep 26, 2006
    • Sep 25, 2006 SightSpeed Scoring High Marks Sep 25, 2006
    • Sep 25, 2006 Cody' Digital Revolution Newsletter Sep 25, 2006
    • Sep 22, 2006 Canadian IP Thought Leaders Series - Vonage Canada Sep 22, 2006
    • Sep 21, 2006 Deloitte Fast 50 - Canada's Best Sep 21, 2006
    • Sep 21, 2006 VoIP Bundles You Can Feel Safe About Sep 21, 2006
    • Sep 20, 2006 AT&T/Counterpath Launch Softphone Application Sep 20, 2006
    • Sep 20, 2006 QuickPlay Gets Funding Sep 20, 2006
    • Sep 19, 2006 Fall VON Podcast #2 Sep 19, 2006
    • Sep 18, 2006 TalkingTech - More Canadian Podcasting Sep 18, 2006
    • Sep 15, 2006 VON Recap - the Rest of the Story Sep 15, 2006
    • Sep 15, 2006 VON Recap - Loose Ends Sep 15, 2006
    • Sep 14, 2006 Fall VON - Photo/Video Highlights Sep 14, 2006
    • Sep 12, 2006 XConnect and iPeerX Join Forces Sep 12, 2006
    • Sep 9, 2006 Pre-VON Reading Sep 9, 2006
    • Sep 8, 2006 AIM Phoneline Story - Bloggers Have the Real Deal Sep 8, 2006
    • Sep 8, 2006 Canadian IP Thought Leaders Series - NewStep and FMC Sep 8, 2006
    • Sep 7, 2006 AOL's AIM Developer Program - Purple Rain for Developers Sep 7, 2006
    • Sep 7, 2006 Toronto's WiFi Launch - Part 2 Sep 7, 2006
    • Sep 6, 2006 Toronto Hydro Telecom Launches WiFi Service Sep 6, 2006
    • Sep 5, 2006 Podcasts Are Being Heard Sep 5, 2006
    • Sep 5, 2006 Fall is Here - Showtime! Sep 5, 2006
    • Sep 4, 2006 Telio and Vonage Revisited � the Song Remains the Same Sep 4, 2006
    • Sep 1, 2006 Fredericton, New Brunswick � the Right Way to do Muni WiFi Sep 1, 2006
  • August 2006
    • Aug 31, 2006 AOL's Exit From VoIP - Good News or Bad News? Aug 31, 2006
    • Aug 31, 2006 Fall VON - If You're Into Asterisk... Aug 31, 2006
    • Aug 30, 2006 Canada's Telecom "Bill of Rights" Aug 30, 2006
    • Aug 30, 2006 When Good Bloggers Do Bad Things - Maybe - RIM's Pearl Plans Aug 30, 2006
    • Aug 29, 2006 Canadian IP Thought Leaders Series - Jim Courtney on VoIP and the Skype/Google News Aug 29, 2006
    • Aug 29, 2006 VoIP Blogs - I'm Top 10 Material Aug 29, 2006
    • Aug 28, 2006 Guest Blog - Max Arnold's Nokia N91 Review Aug 28, 2006
    • Aug 28, 2006 Next Year, Next Year Aug 28, 2006
    • Aug 28, 2006 Web Apps Developer Wanted Aug 28, 2006
    • Aug 25, 2006 Canadian IP Thought Leaders Series - Jim Van Meggelen on Open Source Aug 25, 2006
    • Aug 24, 2006 Rebtel - the Next Skype? Aug 24, 2006
    • Aug 23, 2006 The Dark Side of Net Neutrality Aug 23, 2006
    • Aug 22, 2006 Jazz Ringtones � Who Says Art and Commerce Don�t Mix? Aug 22, 2006
    • Aug 21, 2006 Back to Work - Fall VON Ramp Up Aug 21, 2006
    • Aug 12, 2006 Andy Abramson on Mobile VoIP Aug 12, 2006
    • Aug 11, 2006 Summer Vacation - Part 2 Aug 11, 2006
    • Aug 11, 2006 Wall St. Telecom Equity Analyst Seeks New Opportunity Aug 11, 2006
    • Aug 9, 2006 Canadian IP Thought Leaders Series - Barry Fogarty, Diginiche Aug 9, 2006
    • Aug 8, 2006 Vacation Photos - Nokia N90 and N91 Aug 8, 2006
    • Aug 7, 2006 The Vonosphere is Here Aug 7, 2006
    • Aug 7, 2006 Nokia's Blogger Program Getting Kudos Aug 7, 2006
  • July 2006
    • Jul 28, 2006 Vacation Time - Back August 5 Jul 28, 2006
    • Jul 28, 2006 CallVantage Price Cut - The Other Shoe Drops on Vonage Jul 28, 2006
    • Jul 28, 2006 SightSpeed 5.0 - Minor Update Jul 28, 2006
    • Jul 28, 2006 Convedia Acquired - Media Server Consolidation Next? Jul 28, 2006
    • Jul 27, 2006 Vonage and the Magic of Internet Marketing Jul 27, 2006
    • Jul 27, 2006 SightSpeed 5.0 - Good as it Gets for Video Calling Jul 27, 2006
    • Jul 26, 2006 Canadian IP Thought Leaders Series - Tom Flak, Soma Networks Jul 26, 2006
    • Jul 24, 2006 VoIP Peering - the State of the Nation Jul 24, 2006
    • Jul 21, 2006 Toronto's Muni WiFi Plans Delayed - Not as Easy as it Looks Jul 21, 2006
    • Jul 21, 2006 Canadian IP Thought Leaders Series - Owen Matthews, NewHeights Jul 21, 2006
    • Jul 21, 2006 Gizmo Project, Part 2 - What About the Biz Model? Jul 21, 2006
    • Jul 20, 2006 Once Phone Calls Become Free - Then What? Jul 20, 2006
    • Jul 19, 2006 Session Border Control Market Really Hurting Jul 19, 2006
    • Jul 19, 2006 Nortel/Microsoft Deal - Who Needs Who? Jul 19, 2006
    • Jul 18, 2006 Vonage Canada - the Anti-Bundle Jul 18, 2006
    • Jul 14, 2006 Bloggers Carry Weight - SightSpeed Thinks So Jul 14, 2006
    • Jul 13, 2006 Microsoft Windows Live Event - Highlights Jul 13, 2006
    • Jul 12, 2006 Bell Globemedia Set to Acquire CHUM Jul 12, 2006
    • Jul 12, 2006 Canadian IP Thought Leaders Podcast - Dilshan De Silva, Espial Jul 12, 2006
    • Jul 11, 2006 Consolidation - Not Unique to Telecom - Filene's Sold Jul 11, 2006
    • Jul 11, 2006 Telus - Putting Down Roots in Bell's Back Yard Jul 11, 2006
    • Jul 10, 2006 SightSpeed - Taking Place Shifting to Another Level Jul 10, 2006
    • Jul 10, 2006 Vonage - New Twist on Patent Litigation - Part 1 Jul 10, 2006
    • Jul 10, 2006 Vonage - New Twist on Patent Litigation - Part 2 Jul 10, 2006
    • Jul 10, 2006 Vonage - New Twist on Patent Litigation - Part 3 Jul 10, 2006
    • Jul 7, 2006 Telus Launches Mobile Radio - More Canadian Disruption Jul 7, 2006
    • Jul 6, 2006 Canadian IP Thought Leaders Podcast - Sean Wise, Wise Mentor Capital Jul 6, 2006
    • Jul 5, 2006 Bell Launches Optimax - It's a Bird, It's a Plane - But It's Not IPTV Jul 5, 2006
    • Jul 4, 2006 The Power of Viral Marketing - Even AT&T Can Do It Jul 4, 2006
    • Jul 4, 2006 Yak Communications - Another VoIP Casualty? Jul 4, 2006
    • Jul 1, 2006 Canada is Cool - Richard Branson Says So Jul 1, 2006
  • June 2006
    • Jun 30, 2006 Coco Saves the Day Jun 30, 2006
    • Jun 29, 2006 Canada's Top Tech 100 - IP Companies to Watch Jun 29, 2006
    • Jun 29, 2006 IPTV - AT&T Following Canada's Lead Jun 29, 2006
    • Jun 28, 2006 Canadian IP Thought Leaders Podcast - David Hattey, FirstHand Jun 28, 2006
    • Jun 27, 2006 Sox-Mets - World Series Preview?/1986 Revisited Jun 27, 2006
    • Jun 26, 2006 Microsoft's Big News - Maybe Not So Big Jun 26, 2006
    • Jun 26, 2006 Andy's Got a Brand New Blog - Hey! Jun 26, 2006
    • Jun 26, 2006 Vonage IPO - One Month Later Jun 26, 2006
    • Jun 23, 2006 Microsoft on Iotum's Heels Jun 23, 2006
    • Jun 23, 2006 Website is Launched Jun 23, 2006
    • Jun 23, 2006 My Website - Launching Today Jun 23, 2006
    • Jun 22, 2006 Attention Canadian Startups - Casting Call to Raise $$$ Jun 22, 2006
    • Jun 21, 2006 Canadian IP Thought Leaders Podcast - Stephane Marceau, Voxlib Jun 21, 2006
    • Jun 20, 2006 CATA Alliance - More Good News for Iotum Jun 20, 2006
    • Jun 20, 2006 Ottawa Tech Community Shines Jun 20, 2006
    • Jun 20, 2006 Is Vonage Oversold? Jun 20, 2006
    • Jun 20, 2006 Mortel or Notorola - or Something Else? Jun 20, 2006
    • Jun 19, 2006 Howard's RedBerry - Differentiation is Standard, Sunroof is Extra Jun 19, 2006
    • Jun 19, 2006 Canadian IP Thought Leaders Podcast - Bill Tam on Bringing Mobililty to IM Jun 19, 2006
    • Jun 16, 2006 Shift Networks Gets Funding Jun 16, 2006
    • Jun 14, 2006 Next Stop - Triple Play Symposium, Boston Jun 14, 2006
    • Jun 14, 2006 MTS Allstream Offering IP Trunking Jun 14, 2006
    • Jun 13, 2006 Big Day for Bloggers Jun 13, 2006
    • Jun 13, 2006 Globalcomm Podcast - w/Carl Ford Jun 13, 2006
    • Jun 9, 2006 White Sox/Tigers Highlights Jun 9, 2006
    • Jun 9, 2006 Globalcomm - House of Blues Parties - Herding Cats Photos/Video Clips Jun 9, 2006
    • Jun 8, 2006 Globalcomm - Photo Recap Jun 8, 2006
    • Jun 7, 2006 Globalcomm - Day 3 Jun 7, 2006
    • Jun 6, 2006 Globalcomm - Not All There Jun 6, 2006
    • Jun 3, 2006 Telio - Day 1 - So Far, So Good Jun 3, 2006
    • Jun 3, 2006 Acme Packet - IPO On The Way Jun 3, 2006
    • Jun 2, 2006 Canadian IP Thought Leaders Podcast - Mathew Ingram, Globe & Mail Jun 2, 2006
    • Jun 1, 2006 Telio - a Better Way to do a VoIP IPO Jun 1, 2006
  • May 2006
    • May 31, 2006 Vonage - The Saga Continues May 31, 2006
    • May 30, 2006 Globalcomm Next Week May 30, 2006
    • May 26, 2006 Telus - Doing Just Fine May 26, 2006
    • May 26, 2006 Vonage Wrapup May 26, 2006
    • May 25, 2006 Canadian IP Thought Leaders Podcast - Stephen Marshall, ZoneZ Wireless May 25, 2006
    • May 24, 2006 Vonage IPO - On Second Thought.... May 24, 2006
    • May 23, 2006 Touchtone a Feature Still - Only In Canada? May 23, 2006
    • May 23, 2006 Vonage IPO - Everybody's Talking At Me... May 23, 2006
    • May 22, 2006 Tomorrow is V-Day - Vonage's IPO May 22, 2006
    • May 19, 2006 AudioCodes Acquires Nuera May 19, 2006
    • May 19, 2006 Web 2.0 - Send Money Please, I Can Do This May 19, 2006
    • May 19, 2006 Aspiring Web 2.0 Companies � Listen Up! May 19, 2006
    • May 18, 2006 Vonage IPO Roadshow - Would You Buy a Telco From This Man? May 18, 2006
    • May 18, 2006 Today's Concall from Save the Internet and Moby May 18, 2006
    • May 17, 2006 Join Moby and Me on a ConCall to Save the Internet! May 17, 2006
    • May 16, 2006 Mesh Conference - Final Thoughts May 16, 2006
    • May 16, 2006 Mesh - Day 2, cont. - Reviews, Photos, Videos May 16, 2006
    • May 16, 2006 Skype - Free Outbound Calls - Good Deal Gets Better May 16, 2006
    • May 16, 2006 Mesh - Day 2 May 16, 2006
    • May 15, 2006 Mesh Conference - Day 1 May 15, 2006
    • May 13, 2006 Canadian Venture Forum Wrapup - Part 2 May 13, 2006
    • May 13, 2006 Canadian Venture Forum Wrapup - Part 1 May 13, 2006
    • May 12, 2006 Canadian Venture Forum - Day 2 May 12, 2006
    • May 12, 2006 Mesh Conference - Sold Out! May 12, 2006
    • May 11, 2006 Canadian Venture Forum - Competing for the Cup May 11, 2006
    • May 11, 2006 Slingbox - "As Seen on TV" May 11, 2006
    • May 10, 2006 Upcoming events May 10, 2006
    • May 9, 2006 Canadian IP Thought Leaders Podcast - Brian Cappellani - Sigma Systems May 9, 2006
    • May 8, 2006 CRTC Told to Re-Think Their VoIP Decision May 8, 2006
    • May 5, 2006 Cable VoIP + WiFi = MSO Advantage May 5, 2006
    • May 5, 2006 Verizon's Price Cut - Raising the Stakes for Vonage May 5, 2006
    • May 4, 2006 Conference Updates/More Media May 4, 2006
    • May 4, 2006 Canadian IP Thought Leaders Podcast - Ray Vilis, Versatel Networks May 4, 2006
    • May 3, 2006 Loose Ends - Iotum, Skype, Vonage, Wikis and Eagles May 3, 2006
    • May 1, 2006 Mayday, Mayday! - Johnny Comes Marching Home May 1, 2006
  • April 2006
    • Apr 28, 2006 Residential VoIP - Facts and Figures Apr 28, 2006
    • Apr 27, 2006 IPTV With a Twist - Bird Watching Reality TV Apr 27, 2006
    • Apr 26, 2006 Canadian IP Thought Leaders Podcast - Mark Farmer, QuickPlay Media Apr 26, 2006
    • Apr 25, 2006 Is Tech Really Helping Productivity? Apr 25, 2006
    • Apr 25, 2006 Getting Your Blog Out There Apr 25, 2006
    • Apr 24, 2006 TrendIQ - A New Way to Look at the IP Market Apr 24, 2006
    • Apr 21, 2006 Google, Miro, Slingbox, Red Sox - Many Questions Apr 21, 2006
    • Apr 20, 2006 Canadian IP Thought Leaders Podcast - Michel Laurence, Octasic Apr 20, 2006
    • Apr 19, 2006 Save the Internet - and Win Fabulous Prizes! Apr 19, 2006
    • Apr 19, 2006 Brightspark's Blog Getting Noticed Apr 19, 2006
    • Apr 17, 2006 Brightcove, Cody Willard, Blogs and IPTV Apr 17, 2006
    • Apr 14, 2006 Mobile TV in Canada - More Thoughts Apr 14, 2006
    • Apr 13, 2006 Mobile TV in Canada - CRTC's Light Touch Apr 13, 2006
    • Apr 12, 2006 Canadian IP Thought Leaders Podcast - Salim Teja, Brightspark Ventures Apr 12, 2006
    • Apr 11, 2006 Comverse Acquires NetCentrex - It's Insurance Apr 11, 2006
    • Apr 11, 2006 I Want My IPTV.... Apr 11, 2006
    • Apr 11, 2006 Skype Brings the Secret Sauce In-House Apr 11, 2006
    • Apr 11, 2006 RIM - It's the RedBerry in China Apr 11, 2006
    • Apr 11, 2006 Blogging Gaining Respectability Apr 11, 2006
    • Apr 11, 2006 Papi Hapi - Let's Play Ball! Apr 11, 2006
    • Apr 10, 2006 How to Attract a VC, Eh Apr 10, 2006
    • Apr 7, 2006 CRTC Forbearance Decision - Here We Go Again Apr 7, 2006
    • Apr 6, 2006 VON Canada - Walking the Floor and Podcasting Apr 6, 2006
    • Apr 5, 2006 VON Canada - Day 2 Apr 5, 2006
    • Apr 3, 2006 VON Canada - Day 1 Apr 3, 2006
  • March 2006
    • Mar 31, 2006 Inukshuk - Rogers/Bell Wireless Broadband Partnership - More Questions than Answers Mar 31, 2006
    • Mar 31, 2006 Ron Close - Bell Canada's Got Big Plans Mar 31, 2006
    • Mar 31, 2006 Spring Training Over - Busy at Conferences Mar 31, 2006
    • Mar 30, 2006 Skype Allegations - Ripple Effects Mar 30, 2006
    • Mar 29, 2006 Canadian IP Thought Leaders Podcast - David Mandelstam on Open Source Mar 29, 2006
    • Mar 27, 2006 VON Canada - Just a Week Away Mar 27, 2006
    • Mar 27, 2006 What the ILECs Can Learn From Canada and Coffee Mar 27, 2006
    • Mar 27, 2006 SPIRIT DSP � The Russians are Coming! Mar 27, 2006
    • Mar 27, 2006 Skype/RICO Allegations - the plot thickens.... Mar 27, 2006
    • Mar 26, 2006 VON Humor Mar 26, 2006
    • Mar 26, 2006 Say it ain't so Niklas - Skype - Alleged RICO Violations??? Mar 26, 2006
    • Mar 24, 2006 Canadian IP Thought Leaders Podcast - Erik Lagerway on Spring VON Mar 24, 2006
    • Mar 23, 2006 Telecom Review Panel - Canada Finally Gets it Right! Mar 23, 2006
    • Mar 23, 2006 Video in VON's Future - Part 2 - SightSpeed Mar 23, 2006
    • Mar 23, 2006 Video in VON's Future - Part 1 - Slingbox Mar 23, 2006
    • Mar 23, 2006 Shaw Cable - How Not To Support VoIP Mar 23, 2006
    • Mar 23, 2006 Spring VON - Final, Final Thoughts! Mar 23, 2006
    • Mar 22, 2006 Nimcat/Avaya - More P2P Validation Mar 22, 2006
    • Mar 22, 2006 Toronto's Web 2.0 Conference Coming in May Mar 22, 2006
    • Mar 21, 2006 Spring VON - Video Clips Mar 21, 2006
    • Mar 20, 2006 Spring VON - Final Thoughts and Pix Mar 20, 2006
    • Mar 16, 2006 VON Day 3 - Quick hilites Mar 16, 2006
    • Mar 15, 2006 Spring VON - Day 2 Mar 15, 2006
    • Mar 14, 2006 VON Blur - it's real Mar 14, 2006
    • Mar 10, 2006 My Website - Splash Page Ready Mar 10, 2006
    • Mar 10, 2006 Canadian IP Thought Leaders Podcast - Bogdan Materna, VoIPShield Mar 10, 2006
    • Mar 10, 2006 Toronto's Muni WiFi Plans - More Questions than Answers Mar 10, 2006
    • Mar 9, 2006 Skype for Business is Here Mar 9, 2006
    • Mar 8, 2006 Canadian IP Thought Leaders Podcast - Matt Stein, Primus Canada Mar 8, 2006
    • Mar 7, 2006 BCE/Aliant Deal - the AT&T Effect Already Mar 7, 2006
    • Mar 7, 2006 Toronto Hydro Jumping into Muni WiFi Mar 7, 2006
    • Mar 7, 2006 Dr. Seuss on AT&T/BellSouth - the Video Version Mar 7, 2006
    • Mar 7, 2006 Vonage Canada Challenges Dual-Tiered Internet Mar 7, 2006
    • Mar 6, 2006 If it's March, it must be VON Mar 6, 2006
    • Mar 6, 2006 AT&T/Bell South - Another Perspective Mar 6, 2006
    • Mar 5, 2006 And the Best Actor Award Goes to.....at&t Mar 5, 2006
    • Mar 3, 2006 I'm 1 Year Old! Mar 3, 2006
    • Mar 2, 2006 Iotum - The Demo Effect Mar 2, 2006
    • Mar 1, 2006 Canadian IP Thought Leaders Podcast - Stefan Dubowski, Telemanagement Magazine Mar 1, 2006
  • February 2006
    • Feb 28, 2006 Great Minds Think Alike Feb 28, 2006
    • Feb 27, 2006 Wireless Competition Review - Only in Canada Feb 27, 2006
    • Feb 24, 2006 Spring Training - Red Sox Hiber-Nation Over Feb 24, 2006
    • Feb 24, 2006 Henry Blodget on Google - Really! Feb 24, 2006
    • Feb 23, 2006 Web 2.0 Conference in Toronto Feb 23, 2006
    • Feb 23, 2006 Canadian IP Thought Leaders Podcast - Dave McCarthy, BCE Capital Feb 23, 2006
    • Feb 22, 2006 VoIP Media Coverage of Note Feb 22, 2006
    • Feb 22, 2006 IMS Forum Launch - Following the Bulls-Eye Feb 22, 2006
    • Feb 21, 2006 Voiponder - New Hub for the IP Community Feb 21, 2006
    • Feb 21, 2006 PC Magazine on VoIP - Many Paths to Follow Feb 21, 2006
    • Feb 20, 2006 Canada - Leading the Way with Video - Who Knew? Feb 20, 2006
    • Feb 17, 2006 ChangeWave's Residential VoIP Research - Part 2 Feb 17, 2006
    • Feb 15, 2006 Canadian IP Thought Leaders Podcast - Iotum Becomes a Demo God! Feb 15, 2006
    • Feb 14, 2006 Blog Page Improvements Feb 14, 2006
    • Feb 13, 2006 Vonage IPO - Good Idea or Bad Idea? Cast Your Vote. Feb 13, 2006
    • Feb 13, 2006 Video Making Web 2.0 Look Good Feb 13, 2006
    • Feb 13, 2006 Pulverati - the place to be seen and see who's who Feb 13, 2006
    • Feb 10, 2006 Rogers Cable Ramping up for VoIP - Maybe? Feb 10, 2006
    • Feb 9, 2006 Vonage IPO - Media Citings Feb 9, 2006
    • Feb 9, 2006 And the winner for best new artist....Iotum Feb 9, 2006
    • Feb 8, 2006 V-V-V-Vonage IPO Announced - Film at 11 Feb 8, 2006
    • Feb 8, 2006 Where to Find the Next BIG THING - DEMO Feb 8, 2006
    • Feb 7, 2006 Canadian Podcast Series - John Ruffolo on High Tech Investing Feb 7, 2006
    • Feb 5, 2006 Fill 'er Up - and Gimmee 100 LD Minutes Pleez Feb 5, 2006
    • Feb 3, 2006 ChangeWave's Residential VoIP Research Usage Update - Part 1 Feb 3, 2006
    • Feb 2, 2006 RIM Speaks/Deloitte Looks Into Telecom's Future Feb 2, 2006
    • Feb 1, 2006 Bell Canada 2005 Review - No Mention of the V-Word Feb 1, 2006
    • Feb 1, 2006 Canadian Podcast Series - Henry Dortmans on Enterprise IP Feb 1, 2006
  • January 2006
    • Jan 31, 2006 Tello - What's the Story? Jan 31, 2006
    • Jan 30, 2006 ITExpo - TMC's VoIP 2.0 Conference Review Jan 30, 2006
    • Jan 25, 2006 Major VoIP Cable Peering Deal - XConnect Wins Dutch Market Jan 25, 2006
    • Jan 24, 2006 Maple Blues Awards - Photos Jan 24, 2006
    • Jan 19, 2006 Maple Blues Awards Winners Jan 19, 2006
    • Jan 19, 2006 Canadian Thought Leaders Podcast - Skype From Someone Who Knows Jan 19, 2006
    • Jan 18, 2006 Andy's on a roll Jan 18, 2006
    • Jan 17, 2006 Next Stop - TMC's ITExpo Jan 17, 2006
    • Jan 17, 2006 Cable Telephony - the Bigger Picture Jan 17, 2006
    • Jan 16, 2006 Life Goes On � Patriots Out, Big Night for the Blues Jan 16, 2006
    • Jan 13, 2006 New Links to Follow Jan 13, 2006
    • Jan 12, 2006 Shaw Cable Telephony - 90,000 Subscribers Can't Be Wrong Jan 12, 2006
    • Jan 11, 2006 Canadian IP Thought Leaders Podcast - Alec Saunders Recaps CES Jan 11, 2006
    • Jan 10, 2006 OCRI Radio - Keeping Ottawa on the IP Map Jan 10, 2006
    • Jan 9, 2006 ChangeWave Research - What's Coming Jan 9, 2006
    • Jan 6, 2006 Canadian Podcast Series - Mark Evans on 2006 Jan 6, 2006
    • Jan 5, 2006 CES - The Early Buzz Jan 5, 2006
    • Jan 4, 2006 NetCentrex Changes CEOs/Expands in U.S. Jan 4, 2006
    • Jan 3, 2006 Ascalade Deal with Skype - More Good News From Canada Jan 3, 2006
    • Jan 2, 2006 2006 - Is This THE Year For IP? Jan 2, 2006
  • December 2005
    • Dec 27, 2005 Gone Fishing Dec 27, 2005
    • Dec 27, 2005 Wired Magazine Looks at VoIP Dec 27, 2005
    • Dec 26, 2005 Canadian Market Outlook From UBS Dec 26, 2005
    • Dec 23, 2005 Canada - It's Different Here Dec 23, 2005
    • Dec 23, 2005 Why Is This Man Smiling? Dec 23, 2005
    • Dec 22, 2005 See Johnny Take the Money and Run... Dec 22, 2005
    • Dec 21, 2005 VocalTec Stock is On Fire - Why??? Dec 21, 2005
    • Dec 20, 2005 Canadian Podcast Series - Ron Gruia's Analyst Outlook Dec 20, 2005
    • Dec 19, 2005 Using a Camera to Skype - Really Dec 19, 2005
    • Dec 15, 2005 Iotum - the view from Europe Dec 15, 2005
    • Dec 14, 2005 Canadian Podcast Series - a Legal Perspective on Lawful Intercept Dec 14, 2005
    • Dec 13, 2005 Wireless in Canada Lags the U.S. - Really Dec 13, 2005
    • Dec 13, 2005 Iotum in the Blogosphere Dec 13, 2005
    • Dec 12, 2005 New York Visit Highlights Dec 12, 2005
    • Dec 9, 2005 Canadian Podcast Series - Ash Chopra on the ILEC Landscape Dec 9, 2005
    • Dec 7, 2005 Skype/eBay Reality Check Dec 7, 2005
    • Dec 7, 2005 Iotum in Trials with Free World Dialup Dec 7, 2005
    • Dec 2, 2005 Loose Ends for the Week - Supercool Nokia N90, CDN Blog Awards, Next Stop - New York Dec 2, 2005
    • Dec 1, 2005 I'm on a Roll - Am on Jeff Pulver's Top Bloggers List Dec 1, 2005
    • Dec 1, 2005 VoIP Security - A Canadian Strength Dec 1, 2005
    • Dec 1, 2005 On the Topic of Voting - Vote for the Blues if You're Canadian Dec 1, 2005
  • November 2005
    • Nov 30, 2005 Canadian Market Notes - The Good, The Bad and The Ugly Nov 30, 2005
    • Nov 30, 2005 Skype at 38,000 Feet - This Stuff Works Nov 30, 2005
    • Nov 30, 2005 Canadian Podcast Series - Technology and the Electoral Process Nov 30, 2005
    • Nov 29, 2005 Canadian Blog Awards - Vote for Your Faves Now Nov 29, 2005
    • Nov 28, 2005 Canadian Podcast Series - Stefan Dubowski on Enterprise IP Nov 28, 2005
    • Nov 27, 2005 About Me Nov 27, 2005
    • Nov 25, 2005 Saved by the PhoneGnome Nov 25, 2005
    • Nov 24, 2005 Google/U. of Waterloo Redux Nov 24, 2005
    • Nov 24, 2005 Telus Consolidates Wireless and Wireline Nov 24, 2005
    • Nov 23, 2005 Canadian Tech Podcasts Expanding Nov 23, 2005
    • Nov 20, 2005 Google Gets Another Leg Up On Microsoft at Waterloo Nov 20, 2005
    • Nov 18, 2005 Canadian Podcast Series - Upgrading from PBX to IP PBX Nov 18, 2005
    • Nov 17, 2005 Telus - Cool Contact Center Solution Nov 17, 2005
    • Nov 16, 2005 Yak For Free, eh! Nov 16, 2005
    • Nov 14, 2005 Canadian Podcast Series - Anuj Sethi on Being a Reseller Nov 14, 2005
    • Nov 11, 2005 NexTone Revisited Nov 11, 2005
    • Nov 10, 2005 PhoneGnome - Phone Home.... Nov 10, 2005
    • Nov 9, 2005 Mr. Pulver goes to Washington Nov 9, 2005
    • Nov 8, 2005 Canadian Thought Leaders Podcast - Bob Mimeault, Versatel Networks Nov 8, 2005
    • Nov 7, 2005 Is NexTone the Next One? Nov 7, 2005
    • Nov 4, 2005 Internet Voice Campaign Kicks Off Nov 4, 2005
    • Nov 2, 2005 Bell's Q3 Numbers - Landline Losses Starting to Show Nov 2, 2005
    • Nov 1, 2005 SoftGnome - Coming to Your Desktop Soon Nov 1, 2005
  • October 2005
    • Oct 31, 2005 Bell Launches "Fastest Ever" EV-DO Network Oct 31, 2005
    • Oct 28, 2005 When Bell Calls..... Oct 28, 2005
    • Oct 28, 2005 My Kind of Convergence - VoIP and the Red Sox Oct 28, 2005
    • Oct 27, 2005 Cream at MSG - Living Vicariously is Better Than Nothing at All Oct 27, 2005
    • Oct 27, 2005 Canadian Thought Leaders Podcast - Alec Saunders on Relevance and Voice 2.0 Oct 27, 2005
    • Oct 25, 2005 Iotum - What's That? - One to Watch Oct 25, 2005
    • Oct 24, 2005 Oz Lands Cingular - Baseball or Email? Oct 24, 2005
    • Oct 20, 2005 Canada�s Telecom Hall of Fame � Big Night for Brantford Oct 20, 2005
    • Oct 20, 2005 More Thoughts on Bell's Hiring of George Cope Oct 20, 2005
    • Oct 20, 2005 VoIP - Now a 4 Letter Word? Oct 20, 2005
    • Oct 19, 2005 Bell Canada Brings on George Cope - Busy Week for Canadian Telco Execs Oct 19, 2005
    • Oct 19, 2005 Canadian Thought Leaders Podcast - Jeff Dionne on Open Source Oct 19, 2005
    • Oct 17, 2005 Monday Morning Notes - Bill Owens Leaves Nortel, Hall of Fame News, and Mark Evans hits 1,000 Oct 17, 2005
    • Oct 14, 2005 Internet Regulation/Lawful Intercept - Canada and US Parallels Oct 14, 2005
    • Oct 14, 2005 Bill Gates Really Wants You - Don't Trust Anyone Over 30 Oct 14, 2005
    • Oct 13, 2005 Digital Cable Booming in Canada - Not Good for VoIP Oct 13, 2005
    • Oct 13, 2005 Chairman Bill Comes to Canada Oct 13, 2005
    • Oct 12, 2005 Wiretapping Coming to Canada? Another Fine Mess... Oct 12, 2005
    • Oct 11, 2005 Telus Labor Impasse Settled - Time to Move Forward Oct 11, 2005
    • Oct 11, 2005 Google/Yahoo - Addendum - Thanks Mark/Om Oct 11, 2005
    • Oct 10, 2005 Google vs. Yahoo - Who's #1? Oct 10, 2005
    • Oct 9, 2005 White is the New Red � Sox Reign is Over Oct 9, 2005
    • Oct 7, 2005 Bell Canada's Innovation Center is Launched With Wesley Clover Oct 7, 2005
    • Oct 6, 2005 Sprint Suing Vonage and Voiceglo - huh? Oct 6, 2005
    • Oct 6, 2005 NexTone Looking Ahead for IP Oct 6, 2005
    • Oct 2, 2005 Red Sox Nation Lives Another Day - Divine Intervention? Oct 2, 2005
  • September 2005
    • Sep 29, 2005 Canadian Podcast Series - Mark Evans on Fall VON Sep 29, 2005
    • Sep 27, 2005 Maxwell Smart - He Will Be Missed! Sep 27, 2005
    • Sep 26, 2005 Skapple - I Still Like the Idea - Here's Something Close Sep 26, 2005
    • Sep 26, 2005 Telecom Competition in Canada - How Much is Enough? Sep 26, 2005
    • Sep 23, 2005 NEWSFLASH - Another 1,000 VoIP Subs Coming in Canada Sep 23, 2005
    • Sep 23, 2005 Fall VON Review, Part 2 Sep 23, 2005
    • Sep 22, 2005 If you're trying to reach me... Sep 22, 2005
    • Sep 19, 2005 Fall VON - Day 1 Sep 19, 2005
    • Sep 15, 2005 More VoIP Media Citings Sep 15, 2005
    • Sep 15, 2005 Woe Canada, Part 2 - Wireless Number Portability - Not Now, But Here's How You Can Help... Sep 15, 2005
    • Sep 14, 2005 Canadian Podcast Series Underway - Erik Lagerway on SIP Sep 14, 2005
    • Sep 12, 2005 Skype/Ebay - the Dominoes are About to Fall - We Are Stardust... Sep 12, 2005
    • Sep 11, 2005 McVonage - Over One Million Served - Financial Times Weighs in on VoIP Sep 11, 2005
    • Sep 9, 2005 More On Skype - Computer Business Review Sep 9, 2005
    • Sep 9, 2005 Business Week's Take on Skypemania Sep 9, 2005
    • Sep 9, 2005 Skapple - Could That Work? Sep 9, 2005
    • Sep 8, 2005 Pulver 100 Revisited - the Canadian Perspective - Oh Canada/Woe Canada Sep 8, 2005
    • Sep 7, 2005 2005 Pulver 100 Announced Today Sep 7, 2005
    • Sep 2, 2005 Triple Play over Powerline - BCE Capital Looking Ahead Sep 2, 2005
    • Sep 1, 2005 VoIP Is Happening, But We're Not There Yet Sep 1, 2005
    • Sep 1, 2005 Google Talk Revisited on VON Radio - Podcast Sep 1, 2005
  • August 2005
    • Aug 31, 2005 Fall VON Session - VoIP Friendly Firewalls - Hear All About It Aug 31, 2005
    • Aug 31, 2005 Skype Developers Competition - Jyve Gets Top Prize Aug 31, 2005
    • Aug 30, 2005 PhoneGnome - Funny Name, Cool Product Aug 30, 2005
    • Aug 30, 2005 Canada Calling - Invitation to Podcast Aug 30, 2005
    • Aug 28, 2005 Wall Street Journal VoIP Article - Redux Aug 28, 2005
    • Aug 26, 2005 Good Week in the Media Aug 26, 2005
    • Aug 25, 2005 The Joys of Moving in the Internet Age/New Use For Skype Aug 25, 2005
    • Aug 19, 2005 Excel/Brooktrout - VoIP Consolidation Continues Aug 19, 2005
    • Aug 18, 2005 Videotron's VoIP Heating Up Quebec Market Aug 18, 2005
    • Aug 18, 2005 IP Is Flying High - From Vanity Fair to Jeopardy Aug 18, 2005
    • Aug 17, 2005 IMS - Everything You Wanted To Know But Were Afraid To Ask Aug 17, 2005
    • Aug 16, 2005 Canadian Telecom Policy Review - For Whom The Bell Tolls Aug 16, 2005
    • Aug 11, 2005 It's Official - the Internet Rules Aug 11, 2005
    • Aug 10, 2005 Seek and Ye Shall Find - Bell's GPS Wireless Service Aug 10, 2005
    • Aug 9, 2005 Huawei going after Marconi? Aug 9, 2005
    • Aug 8, 2005 Bloggers Making News Aug 8, 2005
    • Aug 1, 2005 Oakley's RZRWIRE - Shape of Things to Come - Right, Chief! Aug 1, 2005
  • July 2005
    • Jul 29, 2005 Aastra Rocks Jul 29, 2005
    • Jul 29, 2005 Canadian VoIP - CRTC End Run Jul 29, 2005
    • Jul 23, 2005 VoIP Taxonomy - Part 2 - Podcast Jul 23, 2005
    • Jul 22, 2005 VoIP Market Forecast - Frosty or Bright - You Decide Jul 22, 2005
    • Jul 22, 2005 Telus Labor Troubles - Messy Business Jul 22, 2005
    • Jul 20, 2005 The Taxonomy of VoIP Jul 20, 2005
    • Jul 19, 2005 Red Sox Revisited Jul 19, 2005
    • Jul 15, 2005 VON is #1 - Surprise, Surprise! Jul 15, 2005
    • Jul 15, 2005 Aastra - Canadian VoIP Player to Watch Jul 15, 2005
    • Jul 12, 2005 Skype and Boingo Deal - Skaboing! Jul 12, 2005
    • Jul 12, 2005 Canadian News Items - Voxilla to Re-sell Polycom, and Cable Telephony Gaining Momentum Jul 12, 2005
    • Jul 8, 2005 VoIP Earns its Stripes Jul 8, 2005
    • Jul 6, 2005 Red, White & Blue - It's All Good Jul 6, 2005
    • Jul 5, 2005 Blogging Panel Coming at Fall VON Jul 5, 2005
    • Jul 4, 2005 Blue Man Group - Stanley Kubrick Meets David Byrne Jul 4, 2005
  • June 2005
    • Jun 30, 2005 Voxilla Comes to Canada Jun 30, 2005
    • Jun 29, 2005 Mr Rogers' Neighborhood - Red All Over - Including Me Jun 29, 2005
    • Jun 28, 2005 Brand X Decision in Forbes Jun 28, 2005
    • Jun 27, 2005 Musings on the news - past, present and future Jun 27, 2005
    • Jun 16, 2005 Mr. Pulver Goes to Jerusalem Jun 16, 2005
    • Jun 12, 2005 Welcome to Tel Aviv - Are You Carrying Any Weapons? Jun 12, 2005
    • Jun 9, 2005 My Dinner With Andy/Supercomm Musings Jun 9, 2005
    • Jun 7, 2005 Supercomm News...Jays Rock Cubs and Love in the Fast Lane Jun 7, 2005
    • Jun 1, 2005 Canadian Telecom Summit - Day 3 - Skype Not Spoken Here Jun 1, 2005
    • Jun 1, 2005 Next stop - Supercomm Jun 1, 2005
  • May 2005
    • May 31, 2005 Canadian Telecom Summit - No News is Good News - I Guess... May 31, 2005
    • May 27, 2005 More VON Europe notes/thoughts - Skype, Telio, peer to peer and James Enck May 27, 2005
    • May 26, 2005 Ooh baby, baby , it's a wired world... it's hard to get by with just dial tone... May 26, 2005
    • May 25, 2005 VON Europe - Day 2/3 Update May 25, 2005
    • May 23, 2005 VON Europe - Day 1 - No Limits May 23, 2005
    • May 20, 2005 FCC's 911 Decision - Putting Their Foot Down - or Somewhere May 20, 2005
    • May 20, 2005 I Love New York - Trip Highlights May 20, 2005
    • May 14, 2005 More Thoughts on the CRTC VoIP Ruling May 14, 2005
    • May 13, 2005 VoIP Off and Running in Canada Now May 13, 2005
    • May 12, 2005 Canada's VoIP Decision - Competition Rules May 12, 2005
    • May 12, 2005 Big Day for VoIP in Canada May 12, 2005
    • May 6, 2005 CRTC VoIP Decision Attracting More Attention May 6, 2005
    • May 5, 2005 Vonage - Today's Funding Raises the Stakes May 5, 2005
    • May 4, 2005 Canada's VoIP Regulations Update - Calling Michael Powell.... May 4, 2005
    • May 1, 2005 <strong>RLECs � What the <em>Other</em> 1,500 Carriers Are Doing With VoIP</strong> May 1, 2005
  • April 2005
    • Apr 22, 2005 VON Canada - Final Thoughts Apr 22, 2005
    • Apr 20, 2005 Skype This - Keeping It Real Apr 20, 2005
    • Apr 20, 2005 Under Construction - Please Bear With Me... Apr 20, 2005
    • Apr 19, 2005 Coffee Talk with Jeff Pulver - Shift Happens, Eh! Apr 19, 2005
    • Apr 18, 2005 VON Canada Kickoff on TV Apr 18, 2005
    • Apr 15, 2005 VON and VoIP in Canada Apr 15, 2005
    • Apr 7, 2005 AOL - Can ISPs Compete With VoIP ? - Less Worried Now Apr 7, 2005
    • Apr 6, 2005 My Red Sox - Already Worried - VoIP Too Apr 6, 2005
    • Apr 4, 2005 Canada - ILECs Testing the CRTC Apr 4, 2005
    • Apr 4, 2005 Personal Housekeeping/Earlier VoIP Articles Apr 4, 2005
  • March 2005
    • Mar 31, 2005 Vonage Canada - 1 Year Here! Mar 31, 2005
    • Mar 29, 2005 In The Beginning.... Mar 29, 2005
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J Arnold & Associates is an Independent Technology Research and Analyst, helping businesses understand the strategic value of communications technology as they adapt to the digital transformation of work

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