Why Are We Still Talking to Customers? More From My TMC Column
/This week is a rare double-shot from my Rethinking Communications column that I write monthly for TMCnet's Internet Telephony Magazine.
Earlier this week, I posted about my latest column running in the current issue, and now it's catch-up time. The title of this article continues the "WHY?" theme I've been running with, simply because one question leads to another, and before you know it, a lot of things we take for granted in the UC&C space aren't really that certain.
This post actually ran in a summer issue of Internet Telephony Magazine, but let's just say it fell through the cracks a bit with the publisher, and it's only coming to light for me now. Better late than never, and I still think you'll find it a good read. Don't be shy, I'd love to find out!
