JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Got a few webinars/events coming up, and here’s the first one on that list. This one is with Five9, and it’s on May 26 at 1pm EST. The topic is focused on how UCaaS and CCaaS together makes for better CX, and it’s for the Canadian market - but you’re all welcome to attend, so here’s the registration page with all the details.

I don’t have a cool banner to add here for a visual, so in honor of yesterday being Five9 Day (May 9 - doh), thought I’d use my special Five9 show-us-your-swag photo. :-)