The Telco-to-Techco Reinvention Playbook, Part 2
/I’ve been doing guest posts for Aizan Technologies for some time, and my latest article is running now. A theme I’m following with interest at the moment is “telco-to-techco”, where service providers are trying to evolve from the legacy telephony business model to being an AI-driven platform play built around digital applications.
It’s a major shift on many levels, and this post builds on Part 1, where I outlined the tech trends that are making this change necessary. For Part 2, the focus is on what telcos need to be doing for this to work. I hope you give both of them a read, and the link to Part 1 is in the article here.