JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Verint recently had its annual Engage event in Orlando, and in light of the big changes from just being acquired by Thoma Bravo, there was a lot to hear about. Of course, much of this is still in a quiet period, but with the CX space moving so quickly, we had updates on many fronts.

Our group of BC Experts did a recap podcast about the event, and we hope you watch our review. For this BCStrategies segment, I was joined by Blair Pleasant and Nicolas De Kouchovsky. Here’s the link, and while you’re on the site, there’s plenty of other great content, including Blair’s standalone review of the event.