JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

You should also know that the majority of JAA's thought leadership is published on sites other than this blog, and the best way to follow my broader coverage is to subscribe to my monthly newsletter.

A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

The busy state throughout August carried over into September, and things were productive on many fronts.

Writing took a back seat to other things - namely webinars, podcasts, speaking, conference planning and strategy work - but here are the writing highlights from last month. To get the bigger picture about the work I do with clients, you really should sign up for my newsletter.

Adopting Collaboration to the Digital Workplace, Part 2, Toolbox.com, Sept. 26

My New Infographic - 5 Things to Know About Slack, my blog, Sept. 25

Adopting Collaboration to the Digital Workplace, Toolbox.com, Sept. 18

Slack and the New Frontiers of Collaboration, BCStrategies, Sept. 14

Building a Business Case for Contact Center as a Service, 2 podcasts with Genesys, Enterprise Management 360, Sept. 11