JAA’s Communications and Collaboration - May Edition 2022

What’s Up? Part 1- Our Latest Watch This Space Podcast


  • Season 5 of Watch This Space continues with an episode titled “Channel Partners Expo – Money Talks, Muddling Through Hybrid Work, and HP Acquires Poly”. With in-person conferences back in full swing now, Jon and Chris had some follow-on takes on Enterprise Connect, along with perspectives from the Channel Partners Expo that Jon recently attended. One main theme is the growing role Big Tech is playing in shaping workplace collaboration experiences to support hybrid work, and another is the role private equity seems poised to play now in consolidating the channel space. Just for good measure, we added our thoughts on HP’s acquisition of Poly. 

  • For those of you who don’t subscribe to our podcast directly from a commercial platform, you can access it any time here on my website, or on the Watch This Space website.  

  • If you don’t know where to subscribe to Watch This Space, it’s posted now on many of the leading platforms – namely iTunes, Spotify, Google Podcasts, Amazon Music, and Stitcher.


What’s Up? Part 2 – JAA Highlights from April

  • While the Watch This Space podcast is the main form of original content for this newsletter, Part 2 here is a digest of JAA activities from the previous month, including my other forms of original content, and my social media stats. More detail for most of these will be on my blog.

  • Conference roundup – just three events for April:

    • Google Data Cloud Analyst Roundtable, April 5

    • Channel Partners Conference, April 11-13, Las Vegas – moderated two sessions

    • Spring VON3 2022, April 25-27 – was on three sessions

  • Writing roundup – a digest of public writing is summarized here, and my top pick would be my review of the Channel Partners Expo on No Jitter – “Be Careful What You Wish For

  • Webinar with Huawei, hosted by Light Reading

  • Video interview on ZKast – Enterprise Connect highlights, in conversation with Zeus Kerravala

  • Podcast – BCStrategies did two segments, also about Enterprise Connect, and I was part of the second one

  • Guest article – was asked to contribute an article for the Collaboration Market Guide, as part of a series of market guides just published by UC Today – need to download here

  • Media citings – tally was six mentions in the media for April

  • Social media highlights - since these stats change every day, the metrics are just a basic snapshot, but they provide a good sense of reach beyond my blog and newsletter. For my business, I use Twitter and LinkedIn, and here are some approximate tallies for April:

    • For LinkedIn – I had 25,364 views and 30 posts – second strong month in a row

    • My top LinkedIn post registered 1,882 views, and overall, 4 posts had 1,000+ views, and 17 posts had 500+ views

    • For Twitter – there were 14,200 impressions, 3,040 profile visits, 74 mentions, 34 tweets, and 32 new followers – stats are up nicely from March, especially profile visits and new followers

    • My “top tweet” was about the VON3 event, with 899 impressions, and overall, 5 tweets had 500+ impressions

  • Updates were recently added about my musical interests, with both new video clips and photos, including our latest gig in November at the SCTC conference. For those who don’t know about my fun side – we all need that! - you can find this on the My Music tab.


What's Coming? JAA Outlook for May

  • Got four analyst events on the calendar at the moment, with only one being in-person:

    • Poly analyst event, May 3, New York

    • Zendesk Relate, May 9

    • KAZOOcon 2022, May 24

    • NICE Interactions, May 24-25

  • Speaking of upcoming events, my speaker recruitment efforts continue for Future of Work Expo, running June 21-23 - I’m returning as Chair, and here’s the agenda page – please get in touch to learn more, either for speaking or sponsoring/exhibiting

  • On the public writing front, I have a guest post coming in early May on No Jitter about AI opportunities in the healthcare sector

  • In terms of current client work, here’s what I can share:

    • Two webinars coming in May, one with LumenVox, and one with Five9

    • Started a series of thought leadership pieces for a leading contact center vendor, and they’ll soon be posted on their blog – stay tuned

    • Continued blog posts ghost-written for a contact center vendor


Hey Did You Know....

… the good roll with media coverage that I was on in March continued last month, including spots at the Channel Partners event, and one from Enterprise Connect that only ran more recently. 

 Channel Partners on JSA TV (Left) Enterprise Connect with Genesys, Tech Talks in 20 (Right)


Was also busy speaking on a few fronts. Below, 1:1 with Huawei USA’s Andy Purdy, and one of the VON3 sessions I was on.