J Arnold & Associates
  • Home
  • About Jon Arnold Clients Event Calendar Jon in the News Professional Community
  • Current Writing Podcasts Newsletter Archive Newsletter Sign-up
  • Thought Leadership Go To Market Strategy Infographics Marketing Research FAQs Marketing Research Myths
  • About JAA's Blog Current Blog Posts
  • Video Clips Photos
  • Contact
J Arnold & Associates
  • Home/
  • About/
    • About Jon Arnold
    • Clients
    • Event Calendar
    • Jon in the News
    • Professional Community
  • Current Content/
    • Current Writing
    • Podcasts
    • Newsletter Archive
    • Newsletter Sign-up
  • Services/
    • Thought Leadership
    • Go To Market
    • Strategy
    • Infographics
    • Marketing Research FAQs
    • Marketing Research Myths
  • Blog/
    • About JAA's Blog
    • Current Blog Posts
  • My Music/
    • Video Clips
    • Photos
  • Contact/
J Arnold & Associates

IP Communications Research & Analysis

Newsletter Archive - 2021

J Arnold & Associates has decades of experience helping clients by providing thought leadership, strategy and go-to-market counsel. Call today for more information - (416) 907-8659

J Arnold & Associates
  • Home/
  • About/
    • About Jon Arnold
    • Clients
    • Event Calendar
    • Jon in the News
    • Professional Community
  • Current Content/
    • Current Writing
    • Podcasts
    • Newsletter Archive
    • Newsletter Sign-up
  • Services/
    • Thought Leadership
    • Go To Market
    • Strategy
    • Infographics
    • Marketing Research FAQs
    • Marketing Research Myths
  • Blog/
    • About JAA's Blog
    • Current Blog Posts
  • My Music/
    • Video Clips
    • Photos
  • Contact/

2021 Newsletter Archive

I started my monthly newsletter – JAA’s Communications and Collaboration Review – in 2018, mainly as a digest of my current writing, speaking and project work. My writing is published across a range of platforms, and being an analyst, I attend conferences regularly across North America to stay current with a lot of fast-changing technology. I can’t expect my followers and clients to track all of my activities on a regular basis, so the newsletter provides an easy way to review everything in one place.

Subscribers will also know that my Watch This Space podcast is a core feature of the newsletter, and it provides fresh perspectives you won’t find anywhere else. I’ve recently shifted the podcast to being its own entity, but it remains part of the newsletter as well. Feel free to browse this archive, and since the content is searchable, it could be a helpful resource if you want to learn more about my focus on particular companies, technologies or trends.

Featured
JAA’s Communications and Collaboration - December Edition 2021
JAA’s Communications and Collaboration - November Edition 2021
JAA’s Communications and Collaboration - October Edition 2021
JAA’s Communications and Collaboration - September Edition 2021
JAA’s Communications and Collaboration - August Edition 2021
JAA’s Communications and Collaboration - July Edition 2021
JAA’s Communications and Collaboration - June Edition 2021
JAA’s Communications and Collaboration - May Edition 2021
JAA’s Communications and Collaboration Review - April Edition 2021
JAA’s Communications and Collaboration Review - March Edition 2021
JAA’s Communications and Collaboration Review - February Edition 2021
JAA’s Communications and Collaboration Review - January Edition 2021

2020 Newsletter Archive
  • Home/
  • About/
    • About Jon Arnold
    • Clients
    • Event Calendar
    • Jon in the News
    • Professional Community
  • Current Content/
    • Current Writing
    • Podcasts
    • Newsletter Archive
    • Newsletter Sign-up
  • Services/
    • Thought Leadership
    • Go To Market
    • Strategy
    • Infographics
    • Marketing Research FAQs
    • Marketing Research Myths
  • Blog/
    • About JAA's Blog
    • Current Blog Posts
  • My Music/
    • Video Clips
    • Photos
  • Contact/

J Arnold & Associates

J Arnold & Associates is an Independent Technology Research and Analyst, helping businesses understand the strategic value of communications technology as they adapt to the digital transformation of work

top 50 contact center twitter accounts to follow, playvox blog, august 2021

top 50 contact center twitter accounts to follow, playvox blog, august 2021

Onalytica Who's Who in Telecom blue_APR 2021.jpg

Who’s Who in Telecoms?, March 2021

Unified-Comms-Influencers-2020.png

Top 100 Unified Comms Influencers Revealed, September 2020

Contact center influencer_Shelf_2020.png

Top 10 CX Contact Center Influencer You Need to Follow, August 2020

Top-50-UC-Influencers.png

Unified Comms Influencers - Top 50 for 2019 Revealed, August 2019

ProcedureFlow_Top 30 CC Influencers_June 2019.png

Jon Arnold Named a Top 30 Contact Center Influencer, June 2019

EM360_logo.png

Who You Gonna Call? Top 10 Telecoms Influencers, 2018

VoIP Review.png

TOP VoIP Bloggers to Follow VoIP Review, 2018

top analysts covering contact centers - 2017

Top Analysts Covering Contact Centers - March 2017

Also Named Here for 2016

Top 10 Telecom Bloggers 2017.jpg

Top 10 Telecom Experts to Follow on Social Media - June 2017

Blog Topics

  • 2024
  • 2025
  • AI
  • Artificial Intelligence
  • Big Data
  • Cloud Communications
  • Collaboration
  • Contact Center
  • Customer Experience
  • Electric Vehicles
  • Future of Work
  • Internet of Things
  • Judging
  • Market Research
  • Mobile Broadband
  • OTT
  • Podcast
  • SIP Trunking
  • Session Border Controller
  • Smart Cities
  • Smart Grid
  • Social Media
  • Thought Leadership
  • Unified Communications
  • User Experience
  • Video
  • Video Telephony
  • VoIP
  • VoIP Security
  • WebRTC
  • white paper
 

Sign up for JAA's Analyst Newsletter and receive exclusive updates and insights directly to your inbox every month

Name *
Thank you!
 

Copyright 2025, J Arnold & Associates.