JAA'S Analyst Blog - Current Posts

Since the relaunch, JAA's traffic has been really growing, as is our following, and your support is greatly appreciated! For those who have signed up for the blog via RSS, we hope you continue following, and sharing with others is also appreciated.

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Haven't blogged in a while, mainly due to being so busy. Last week was MoNage and Cisco's customer care event, and this week has been month-end writing, getting plans in place for next week's Genesys event, and practicing music for the SIPtones gig we have next Wednesday night during CX18. Also been very active developing new projects based on inquiries from recent industry events, so things are never dull here.

Just doing a quick shout-out now about next week's event, and I'll be there from Tuesday through Thursday. Details about the event and our SIPtones gig can be found in the Event Calendar section of my website. While there, I'll be tweeting as time allows - @arnoldjon - and you can follow the event feed at #CX18.