Since 2005, JAA’s Analyst Blog has served as the chronicle for Jon’s involvement with – and thought leadership about - the telecom/tech sector, and more recently the focus has broadened to digital transformation and future of work.

With the advent of social media, Jon’s blog is now just one of several conduits for his work, but remains the primary channel for staying current with JAA.

If you’re new to JAA’s blog, this is where you’ll find ongoing independent analysis of this sector, namely Unified Communications, collaboration, cloud communications, AI, ML, speech tech, VoIP, video, IT Security, contact center/customer care, User Experience, Internet of Things, and other topics.

Beyond this blog, the best way to stay on top of JAA’s work and industry activities is to subscribe to our monthly newsletter, JAA’s Communications and Collaboration Review, along with our monthly podcast, Watch This Space. Jon also blogs occasionally about his personal passions; namely playing music, baseball, photography and popular culture. There aren’t enough hours in the day to do more personal blogging, but if there’s an appetite for that, make your voice heard.

Before getting to the most recent posts, you should know that this blog is not commercial as a matter of course. However, under the right conditions, sponsorship scenarios will be considered. Inquiries are always welcome, but only from qualified sources.