April 05, 2021 20 Top UCaaS Providers You Should Know, Channel Futures April 05, 2021/ Jon Arnold 20 Top UCaaS Providers You Should Know
March 11, 2021 Microsoft: Better Transcription AI Will Mean Fewer Meetings, TechTarget March 11, 2021/ Jon Arnold Microsoft: Better Transcription AI Will Mean Fewer Meetings
March 03, 2021 Experts to Discuss Leveraging 5G's Enterprise Capabilities, Huawei news March 03, 2021/ Jon Arnold Experts to Discuss Leveraging 5G’s Enterprise Capabilities
January 26, 2021 Monitoring Productivity of Employees Crosses Privacy Boundaries, TechTarget January 26, 2021/ Jon Arnold Monitoring Productivity of Employees Crosses Privacy Boundaries
December 11, 2020 Cisco Overhauls Webex with Slew of New Features, TechTarget December 11, 2020/ Jon Arnold Cisco Overhauls Webex with Slew of New Features
November 20, 2020 UC Roundup: Strong Demand for UCaaS Expected in 2021, Channel Partners November 20, 2020/ Jon Arnold UC Roundup: Strong Demand for UCaaS Expected in 2021
November 13, 2020 5 Ways Cortana and SIPPIO Can Help Get the Most Out of Microsoft Teams, SIPPIO site November 13, 2020/ Jon Arnold 5 Ways Cortana and SIPPIO Can Help Get the Most Out of Microsoft Teams
November 12, 2020 CX Emerges as a 2020 Bright Spot, Mitel November 12, 2020/ Jon Arnold CX Emerges as a 2020 Bright Spot
November 10, 2020 ADTRAN First to Release Immersive Smart Home SDG Portfolio Based on Open Standards, ADTRAN November 10, 2020/ Jon Arnold ADTRAN First to Release Immersive Smart Home SDG Portfolio Based on Open Standards
October 20, 2020 UC Presence Evolves Amid Remote Work Revolution, TechTarget October 20, 2020/ Jon Arnold UC Presence Evolves Amid Remote Work Revolution
October 19, 2020 The Perfect Storm for Contact Center Operators: Cloud, Automation and AI, Comm & Tech Blog October 19, 2020/ Jon Arnold The Perfect Storm for Contact Center Operators: Cloud, Automation and AI
September 30, 2020 Contact Center Data on the Rise - Huge Opportunities, Huge Challenges, CustomerZone360 September 30, 2020/ Jon Arnold Contact Center Data on the Rise - Huge Opportunities, Huge Challenges
September 24, 2020 Eventus Sponsors Live Webinar on Managing Oceans of Data in the Contact Center, Eventus Press Release September 24, 2020/ Jon Arnold Eventus Sponsors Live Webinar on Managing Oceans of Data in the Contact Center
September 22, 2020 IoT Experts to Discuss Innovations for Societal Good in the Face of COVID-19, Huawei Press Release September 22, 2020/ Jon Arnold IoT Experts to Discuss Innovations for Societal Good in the Face of COVID-19
September 22, 2020 Unified Comms Influencers: Top 100 for 2020 Revealed, Mio Dispatch September 22, 2020/ Jon Arnold Unified Comms Influencers: Top 100 for 2020 Revealed
September 14, 2020 CenturyLink Stuns Channel with Rebrand, Channel Partners Online September 14, 2020/ Jon Arnold CenturyLink Stuns Channel with Rebrand
August 31, 2020 How Healthcare Contact Centers Can Reframe the Patient Experience in the Era of COVID-19, Talkdesk Blog August 31, 2020/ Jon Arnold How Healthcare Contact Centers Can Reframe the Patient Experience in the Era of COVID-19
August 28, 2020 Cisco Seeks Better Voice Quality with BabbleLabs Buy, TechTarget August 28, 2020/ Jon Arnold Cisco Seeks Better Voice Quality with BabbleLabs Buy
August 24, 2020 Vonage Wins Award for Best CPaaS Platform, PR Newswire August 24, 2020/ Jon Arnold Vonage Wins Award for Best CPaaS Platform
August 18, 2020 Top 10 CX Contact Center Influencers You Need to Follow, Shelf.io August 18, 2020/ Jon Arnold Top 10 CX Contact Center Influencers You Need to Follow
