Thought Leadership

We help educate the market about disruptive technologies, explain the business value, provide guidance for decision-makers, create mindshare for clients, and position clients as thought leaders.

 

Go-to-Market

Drawing on 15 years of analyst experience and a 15+ year pre-telecom career as an independent market research consultant, JAA brings a unique set of capabilities for any size of business. 

Strategy

This is the consulting side of JAA’s practice, where clients engage on a retainer basis for ongoing advisory services.

 


JAA'S ANALYST BLOG - LATEST POSTS 

IN THE MEDIA

Recent Video Series with Jon Arnold: 

IS NPS STILL THE BEST METRIC FOR CUSTOMER SERVICE?

OTHER RECENT MEDIA HIGHLIGHTS

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WANT TO HIRE JON AS A SPEAK FOR YOUR NEXT EVENT?

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