JAA'S Analyst Blog - Current Posts

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A short note for navigating this section - scroll below for the most recent posts, and then for more, click on the Blog Archive box, where you can view all of my posts, going back to the beginning in March 2005.

Due to unusual circumstances and calendar timing, I need to post this roundup today. Normally I post it at the beginning of each month, but this time around, it’s on the early side - happy Friday! Definitely an active month on the writing front, and here’s what I was up to for public-facing, bylined writing.

AI Drives New Speech Technology Trends and Use Cases, TechTarget, April 17

US Contact Center Market Review and the Qtivity Opportunity, Aizan, April 4

The EU AI Act - the Shape of Things to Come, Aizan Blog, April 1

AI Communications Features Key When Assessing UC Vendors, TechTarget, April 1