Spotlight on Operator Connect - New Guest Post

My latest guest article for TeamMate has been posted to their site, and it’s perhaps a contrary look at the “other side” of Operator Connect, and the realities faced by cloud providers as their customers decide to go with Teams.

The momentum behind both of these Microsoft offerings remains strong, but having success with both may be harder than it seems. I hope you give it a read, and as always, comments and sharing are welcome.