Messaging, Slack and Facebook - it's Complicated

That's the title of my latest Rethinking Communications column for TMC's flagship publication, Internet Telephony magazine.  I've been writing this column for a few years now, but you haven't heard from me about it for some time. The reason is that at the start of 2017, the magazine cut back its publishing cycle from monthly to quarterly, reflecting the broader trend of reduced print readership. I got my start in the trade publishing business, and can totally relate to what they're up against.

As such, I haven't posted about my column since January, and for whatever reason, their Q2 edition has been slow to publish. However, it's out now, both in print form, and digitally, and here's the link to read it online. The title is self-explanatory, and I've been writing a lot lately about how players from outside the collaboration space are having a big impact on the market. I hope you like it, and comments are welcome.

 Aside from that, I'm also cited in three different features in that issue:

I hope you get a chance to read these as well, and any sharing is always appreciated!