About/News
Jon Arnold's Blog Included in Guy Kawasaki's Alltop VoIP Blogs - July 9, 2008

Alltop's VoIP Blogs was launched in July 2008, and Jon Arnold's Blog is included in this group of top blogs on VoIP. Aside from my blog, this site is a great resource for other VoIP blogs worth following.
Jon Arnold's Blog Included in VoIP Now's Top 100 Telecom Blogs - May 7, 2008
VoIP Now has included my blog in their list of Top 100 Telecom Blogs, so I've been getting my fair share of recognition lately. The top 100 blogs are grouped into 8 categories, of which VoIP is the biggest, and that's where my blog can be found. Here's what they had to say about my blog:
"Arnold is an independent analyst/consultant focused on the IP communications sector, based out of Toronto, Ontario. Before he began this stint as the principal of J. Arnold & Associates, he was the VoIP Program Leader at the industry analyst firm, Frost & Sullivan. So, as he says, he’s “had a good run in this space since its coming of age.” Arnold’s blog proves that he is one of the most authoritative voices in VoIP today."
Jon Arnold's Blog Rated #1 Among Telecoms by Blogger.com - May 5, 2008

Tech Target - Ask The Expert - Unified Communications - May 1, 2008

I was recently invited by Tech Target to be part of their roster of experts, which I'm happy to do. We just started working together, and I'm fielding inquiries for their Unified Communications portal. My first Ask The Expert postings were published this week, and there are four of them on the site - here, here, here and here. To review them, you need to register - it just takes a minute, and it's free. Hope you spend some time exploring Tech Target - they have lots of great portals, and I'm looking forward to doing more of these soon.
IP Communications Insights Launches - March 11, 2008

On March 11, Marc Robins and I finally launched our venture, IP Communications Insights. Like me, Marc is an independent industry analyst/consultant, and we've both been closely covering IP communications for several years. We will continue to operate our practices - Robins Consulting Group and J Arnold & Associates - but are working as partners to build IPCI into a strong voice for independent analysis, thought leadership and industry research. You can read more about it from the press release as well.
Our portal will have a wide variety of timely and relevant content, including blogs, podcasts, industry news and a newsletter that we hope you will subscribe to. We are also launching a series of industry reports that we believe will become our trademark. Our initial studies are underway now, and we believe there is an eager market for reports that are strategic, affordable, and presented from an independent analyst perspective.
Finally, we are using the portal to educate the market about our diverse range of research and consulting services, and together, we think it's a pretty comprehensive offering. To find out more, please visit our website, and give us a call! There Skype click-to-call widgets on the site, so we won't be hard to find.
Oh - and if you like what you see, we'd love to have you as an advertiser or sponsor!
Recent Advisory Board Appointments
Most recently, Jon had been added to the Advisory Boards of the IT360 Conference, and Trender Research.
Webinar with America's Growth Capital - February 1, 2008 @ 1:00 pm

This news item is to tell you about an upcoming webinar that I'm pretty excited to be part of. Boston-based investment bank America's Growth Capital is hosting a webinar titled "IP Essentials", and I will be providing the independent analyst perspective along with their Senior Research Analyst, Catharine Trebnick.
Together, we'll be exploring, discussing and analyzing key trends impacting the communications infrastructure space. The target audience is the investment community, and is by invitation only. You can read more about the webinar and how to request an invitation at their website here.
The webinar is scheduled for Friday, February 1 at 1:00 pm, and we're anticipating a good turnout. To receive a copy of the presentation and a summary of our commentary, please drop me a line. If things go well, we may extend this to a regular series, which I think would be a great vehicle to inform and educate the investment community about the latest trends in our space.
Service Provider Views Column Debuts on TMCnet - January 16, 2008

Today marked the launch of a bi-monthly column I'll be writing for TMCnet, the world's most visited site on the Web for the IP communications sector. The column is titled Service Provider Views, and will feature various perspectives about this space, not just from me, but from readers as well. I really hope to bring some thought leadership to the topic, and would love to hear your thoughts.
My first article is titled "What is a Service Provider?", and you can read it here. For reference, there's a press release announcing the column, as well as welcome comments from both Rich Tehrani and Greg Galitzine of TMC. Thanks for the good words, guys, and I look forward to setting the bar high for your readers.
IP Convergence TV Web Portal Launches - October 25, 2007

IP Convergence TV is an industry-based web portal focused on IP Convergence, and particularly VoIP, IPTV, FMC and IMS applications. The portal has been developed to become a focal point of thought leadership and high quality content to help service providers better understand how they can effectively adopt convergence technologies.
I'm involved in this initiative and serve as the Portal Editor and Community Advocate. It's a pretty engaging role, and my job is keep the content on target, and I'll be making regular contributions of my own. I should point out that this is a non-profit site. The core content is contributed by a charter group of sponsors, led by Comverse. That said, we are also drawing from a wider pool of thought leaders, so the perspectives will be pretty broad.
I'll leave it at that for now, and would simply encourage you to visit and learn about what the portal is all about and what it has to offer. There's lots to explore, and you can sign up free for regular updates.
A press release will be issued on the launch date under my name, and we're expecting to attract a lot of interest. The portal is definitely going to evolve, and if you're following IP convergence, I'm sure you find the content and the concept of interest. Hope to see you there.
IPTV Middleware Webinar with Espial - September 18 2007
On September 18, I'll be participating on a webinar sponsored by Espial. The topic will be a TCO - Total Cost of Ownership - analysis of middleware, and the role it plays in making IPTV deployments more cost effective and successful. The webinar runs from 12 to 1pm, and registration is free. You can read more about it and register here. Hope you can make it!
New Videocast Series Launched on BlogTV.ca - Teen Tech Reviews
On May 21, JA&A's first videocast was broadcast live on BlogTV.ca. This is a unique social networking portal that carries live Web-based broadcasts across a number of "channels", and archives all the broadcasts for future viewing.
This broadcast marks the debut of our weekly series called Teen Tech Reviews, where I am the host, and each week, my son Max reviews a cool gadget or technology. The idea is to create a forum that shows how teenagers use and experience these tools. Our first segment was a review of the Nokia N800 tablet, and if you can spare 8 minutes, Max can show and tell you all about it. And for a bit more background on what we're doing, as well as what BlogTV.ca is all about, read about it here.
NOTE - the BlogTV.ca website can only be accessed in Canada. If you can't enter the site, please visit my blog and search for our reviews there. I have separate blog posts for each review, and using an embedded link, you can view them there regardless of where you're located.
Next JA&A/TMC Web Summit: VoIP Peering II -
Filling in the Knowledge Gaps for Carriers - March 29, 2pm


Our next Web Summit is on March 29, 2007, and builds on the success of the first VoIP Peering Web Summit held last July. XConnect and NexTone are returning as sponsors, and will be joined by Arbinet. It's a free event, and you can find out more about it here, as well as how to register. Hope you can join us!
JA&A Now Contributing to the Unified
Communications Strategies Portal

Jim Burton's UCS portal is the definitive resource for Unified Communications and Unified Messaging. Numerous experts in this space contribute content regularly, and I recently have begun contributing when my work takes me there. My posts and podcasts are easy to find on the portal, and it just takes a minute to register for full access to the content. My most recent post is an article I wrote for Microsoft's Canadian Connections Newsletter, and you can view it here.
JA&A Now a Contributor to Business Trends Quarterly;
First Article Published in the Q1 2007 Edition

You can review my profile along with other contributors on the BTQ website. At the home page, click on the Q1 2007 tab. Scroll down, and you'll see a link to my article, titled "VoIP 2007 Outlook". You need to register to access the file, but it's free, and just takes a minute. If you prefer the print edition, you can sign up there for a free subscription.
JA&A Collaborating With Robins Consulting Group;
Newsletter Coming Soon, Followed by a Web Portal
On January 22, 2007, we issued a press release about this. Updates will be posted here, as well as to Marc Robins's blog, Beyond VoIP.
Season's Greetings Everyone!
Click here to see my Season's Greetings video message, made using SightSpeed. All the best for the season!
Jon Arnold Ranked #31 on "Most Influential People in VoIP" List
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Marketing Partnership - StockIM - Leading Portal for Small Cap Stocks

J Arnold & Associates has formed a marketing partnership with StockIM, a Voice 2.0-style portal focused on the small cap sector. JA&A's blog is linked on this site, and is also featured in the Partner section of the portal. Look for a news release soon as this partnership evolves.
UPDATE - StockIM featured in Barron's, October 23, 2006
Service Provider Web Summits - co-produced by J Arnold & Associates and TMC:

Our first Web Summit was on Thursday, July 27 at 2pm. The topic was VoIP Peering and I hosted the event, along with XConnect, NexTone and Kayote NetworksIn case you missed it, the Web Summit has now been archived, and you can replay it by linking to it from here.
Press release about Web Summit series with TMC
J Arnold & Associates Podcasts:
Jon Arnold's Blog:
Guest Blog Postings:
JA&A - Most Recent Media Citings:
50 Most Influential People in VoIP, VoIP News, November 13,2006
Skype 3.0 - Why Email When You Can Call?, Light Reading, November 8, 2006
Cisco Steps into Telepresence Arena, VoIP Magazine, October 27, 2006
SaskTel Adds 27 HD IPTV Channels, Decima's Canadian Communications Reports, October 24, 2006
Net Phone Equipment Maker Lifts IPO Price, Boston Globe, October 13, 2006
Yebo to Jajah, MyADSL, October 6, 2006
On the Road with VoIP, Wired.com, October 5, 2006
Fall VON Recap, PulverTV vidclip, September 27, 2006
Jajah's Mobile Ambitions, Business Week, September 26, 2006
Manitoba Blue Cross Consolidates with VoIP, ITBusiness.ca, September 21, 2006
Taking to the Air, page 11 Telus IP Solutions Magazine, Fall 2006
Skype's Video Calling Beta Aims to Bridge Mac-PC Gap, MacNewsWorld, September 13, 2006
White Paper: Open Source IP Telephony, produced by J Arnold & Associates LinuxDevices.com, September 11, 2006
AIM to Open AOL PhoneLine to Developers, TechNewsWorld, September 8, 2006
JA&A - Most Recent Articles and White Papers:
White Paper: Open Source IP Telephony, prepared by J Arnold & Associates, posted September 11, 2006 on LinuxDevices.com
Intelligent Content Distribution: A Critical Enabler for IPTV, Jon Arnold and Danny Klein, Telecommunications Magazine, September 2006
Technologies to Watch for Enterprise IP Telephony, Jon Arnold, Telemanagement Magazine, #238, September 2006
Where's Jon Arnold?
Upcoming conferences and industry events you can find Jon at:

TMC ITExpo West 2008, September 16-18, 2008, Los Angeles, CA
This show is a ways off, and for now, I'll be moderating a session on SMB VoIP. I'll update this listing as my participation in the show evolves.
SMB VoIP Options, Thursday at 2:00 pm

MetaSwitch Forum V, April 22-24, 2008, New Orleans, LA
Panelist: Drumming Up Business, Wednesday, 1 -2 pm

Dialogic Analyst Update Event, April 15-16, 2008, New York, NY

2008 Dimension Data Perspectives, April 14, 2008, Boston, MA

IT360 Conference, April 7-9, 2008, Toronto, Ontario
I'm co-Chairing the Unified Communications track, and we've got sessions running all three days. I'll be the lead presenter for one of the tutorials, and am moderating at least one session.
Tutorial: What Does Unified Communications Really Mean?, Monday, 1-4 pm
We're still finalizing some of speakers, but on the whole, the program is very strong. You view the full conference agenda here.

eComm2008, March 12-14, 2008, Mountain View, California
This is widely being touted as the must-do event in 2008 for the latest and greatest in disruptive communications technologies. You won't find a better speaker roster anywhere, and I'm sure the event will be as advertised, if not better.
I'll be moderating one of the sessions...
Mobile Voice Mashups, Thursday, 2:00 pm
To get some background on the event, and the views of Lee Dryburgh, who's putting this together, you'll enjoy my Q&A interview with him that I did for IP Convergence TV.
Finally, to help make up your mind about attending, I can offer you a 15% discount on your registration. To get this, just drop me a line, and I'll send the code to you right away.


IT Expo East 2008, January 22-25, 2008, Miami, Florida
I'll be participating in this event in two different ways. As I usually do, I'll be moderating a few sessions - see below. In addition, the Government of Ontario is sponsoring a pavilion to showcase Ontario IT/IP companies at the expo. I've been invited by the Canadian Consulate and the Ministry of Economic Development & Trade to open their Canada/Ontario Business Partnering Reception on the second day of the show - Thursday, 4pm at their pavilion on the show floor. Maybe I'll see you there, and all exhibitors are invited.
Here are the sessions I'll be moderating...
Intelligent Interconnects in the VoIP Peering Environment, Wednesday, 11:00 am
A Look at Hosted VoIP, Wednesday, 12:30 pm
The State of IPTV, Friday, 12:30 pm

Test the Nation, CBC Television, January 20, 2008, Toronto, Ontario
This one is a bit different, but it sure will be fun. I'm going to be on national TV, as part of the Blogger Team on this quiz show. If you're in Canada, mark the date, and I hope you tune in.

Cisco C-Scape Global Forum 2007, December 10-12, San Jose, California

Fall VON 2007, October 29 - November 1, 2007, Boston, Massachusetts
Goin' Mobile with Skype - Beep Beep, Moderator, Wednesday, 11:15am
Broadsoft Connections 2007, October 15-17, 2007, Phoenix, Arizona

Ottawa Venture and Technology Summit, September 25-27, 2007, Ottawa, Ontario
Opportunities in Video Convergence, Moderator, Thursday, 9:30am
IT Expo West 2007, September 10-12, 2007, Los Angeles California
Serve Your Customers Innovative Applications, Moderator, Monday, 10am - Track SP-02
>>> Watch my video welcome message here!
The Dawning of Telepresence, Moderator, Monday 12:30pm - Track UC-04
>>> Watch my video welcome message here!
ANPI Annual General Meeting, May 9-11, 2007, San Diego, California
Marketplace Trends and What This Means to the Independent, Speaker, Thursday, Session 5
IT360 Conference and Expo, April 30-May 2, 2007, Toronto, Ontario
Unified Communications - Think Again, Presentation, Tuesday, 11:00
MetaSwitch Forum 2007, April 18-20, 2007, Orlando Florida
Delivering Enhanced VoIP Services, Moderator, Wednesday, 1:30
Cisco Partner Summit 2007, April 3-6, 2007, Las Vegas, Nevada
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Recent Events
PTC 2007, January 14-17, 2007, Honolulu, Hawaii
Directions in VoIP, Session Chair, Monday, 1:30
NGN, Session Chair, Monday, 3:30
TMC ITExpo, January 23-26, 2007, Fort Lauderdale, Florida
IMS Industry Roundtable, Moderator, Thursday, 8:30
The Value of Hosted VoIP, Moderator, Thursday, 2:30
VoIP Spamming - Challenges and Solutions, Moderator, Friday, 10:00
About Jon Arnold
Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on IP communications. More specifically, the practice has expertise in VoIP, cable telephony, enterprise IP telephony, peer-to-peer, Open Source, IPTV, Web 2.0, VoIP security, VoIP peering and WiFi/WiMax. The consultancy was launched in March 2005, and from its base in Toronto, Ontario, serves clients across North America as well as in Europe.
Previously, Jon was the VoIP Program Leader for four years at industry analyst firm Frost & Sullivan. While there, he was responsible for managing their subscription service for Global VoIP Equipment Markets, and through his active participation in the industry, created a strong presence for the firm and an unprecedented profile in the media.
Prior to Frost & Sullivan, Jon founded Research Solutions, an independent marketing research consultancy that operated for 15 years. During that time, Research Solutions conducted both qualitative and quantitative research projects for clients across a wide range of industries, including telecommunications, software, electronics, financial services, diagnostic equipment, transportation, energy, management training, trade publishing and professional associations.
In March 2008, Jon - along with fellow consultant Marc Robins - launched IP Communications Insights, an industry portal designed to provide a broader voice for independent analysis and showcase their combined research, consulting and reporting services.
In May 2008, Blogged.com rated Jon's widely-read IP Communications Blog #1 among all Telecom blogs, VoIP Now included his blog in their Top 100 Telecom blogs list, and VoIP-News has included Jon in their 2007 Top 25 VoIP Blogs list. In July 2008, Guy Kawasaki's Alltop portal included Jon's blog in their group of top VoIP blogs.
Jon also serves as the Portal Editor and Community Advocate for industry portal IP Convergence TV, and is an Expert Contributor to Tech Target's SearchUnifiedCommunications.com portal.
In January 2008, Jon launched a bi-monthly column called Service Provider Views with TMCnet, the world's most-visited website in the IP communications sector. He is also a Gerson Lehrman Group Scholar, where his advice is regularly sought out by the finance and investment community. Jon is a member of the Microsoft Canada Unified Communications Vision team, is on the Advisory Boards of IT360 and Trender Research, and for two years, wrote a monthly newsletter for a well-regarded U.S. investment bank.
Jon is frequently quoted in the business and trade press, radio and television, including Business Week, Forbes, WSJ, Financial Times, TheStreet.com, TheDeal.com, CNET News, Light Reading, IT Business Edge, IT World Canada, IT Business.ca, Globe & Mail, Financial Post, Toronto Star, Bloomberg Radio, CBS Radio and BNN TV. Recent media citings can be reviewed here, and a more extensive archive of media citings and articles can be reviewed here.
He is a regular speaker and participant at VoIP and telecom conferences, including VON, Internet Telephony ITExpo, eComm2008, NXTcomm, Pacific Telecom Council, Dow Jones Network Ventures, NYSSA, IT360, and the Canadian Institute. Building on his extensive experience at industry conferences, as well as radio and television appearances, Jon is available for Speaker Bureau engagements. Jon is also an Advisor to a number of emerging companies in the IP communications sector.
JA&A Recent Media Citings - Print, Online, Radio and Television
Note - have had numerous citings during 2007 and now in 2008, but this section has not been updated yet. Coming soon - until then, please visit my blog for the most recent citings.
December 2006
VoIP: Not the Cheapest Calling Option, BusinessWeek, The Tech Beat, December 26, 2006
PODCAST - What's Hot in UC, Unified Comunications Strategies, December 20, 2006 (free registration required)
Cisco C-Scape Analyst Conference - Field of Dreams: Jon Arnold's Review, News@Cisco Notes - Corporate Blog Page, December 13, 2006
November 2006
50 Most Influential People in VoIP, VoIP News, November 13, 2006
Skype 3.0 - Why Email When You Can Call? , Light Reading, November 8, 2006
October 2006
Cisco Steps into Telepresence Arena, VoIP Magazine, October 27, 2006
SaskTel Adds 27 HD IPTV Channels, Decima's Canadian Communications Reports, October 24, 2006
Net Phone Equipment Maker Lifts IPO Price, Boston Globe, October 13, 2006
Yebo to Jajah MyADSL, October 6, 2006
On the Road With VoIP, Wired.com, October 5, 2006
September 2006
PulverTV video segment/vidcast, September 27, 2006
Business Week, September 26, 2006
ITBusiness.ca, September 21, 2006
Telus IP Solutions Magazine, Fall 2006
MacNewsWorld, September 13, 2006
LinuxDevices.com, September 11, 2006
TechNewsWorld, September 8, 2006
August 2006
VoIP Business News, August 31, 2006
O’Reilly Emerging Telephony, Bruce Stewart’s Blog, August 28, 2006
TechNewsWorld, August 14, 2006
July 2006
ITBusiness.ca, July 31, 2006
Financial Post, July 21, 2006
Communications and Networking, July 20, 2006
TechNewsWorld, July 17, 2006
Vonage Faces Patent Infringment Allegations
ROB TV, Pat Bolland Program, July 10, 2006, (archived copy available upon request)
Business Week, July 10, 2006
Decima’s Network Newsletter, July 6, 2006
IT World Canada, July 5, 2006
June 2006
Vonage's IPO Revisited
Bloomberg Radio, June 23, 2006
Canadian Business, June 2006 issue
ITBusiness.ca, June 15, 2006
Vonage CEO in the Key of Low
National Post, June 13, 2006 (Word version available)
Skype Under Attack
Business Week, June 6, 2006
Cablecos Urge CRTC to Stick with VoIP Regulation
IT Business, June 6, 2006
Vonage Puts Fans on Hold
TheStreet.com, June 2, 2006
Making Communication Relevant Again, pg. 6
Decima Telemanagement, June 2006 issue (#236)
May 2006
Aliant expands EVDO footprint in Atlantic Canada
ITBusiness.ca, May 30, 2006
Vonage, AOL not clicking
TheStreet.com, May 26, 2006
Investors hang up on Vonage
National Post, May 25, 2006
Vonage hope vaporizes
TheStreet.com, May 25, 2006
Skype to release wi-fi handset
Online Media Daily, May 25, 2006
Vonage slides in first trading day
International Herald Tribune, May 24, 2006
Vonage's IPO
ROB TV, Pat Bolland Program, May 24, 2006, (archived copy available upon request)
Vonage's IPO, Part 1
Bloomberg Radio, May 24, 2006
Vonage's IPO, Part 2
Bloomberg Radio, May 24, 2006
Vonage sets sights on IPO amid skepticism
TechNewsWorld, May 23, 2006
AOL, Skype push price envelope of VoIP
New Telephony, May 17, 2006
Skype goes for broke
Business Week, May 16, 2006
Analysts: Skype freebie is defensive
Light Reading, May 16, 2006
WiMax catches attention of carriers
Communications and Networking, May 9, 2006
Verizon's VoIP offensive
Business Week, May 5, 2006
Wireless opens window for VoIP
Globe & Mail, Report on Business, May 4, 2006
Telecom new carriers going the distance
National Post, May 4, 2006
Skype piles it on
Business Week, May 3, 2006
Vonage IPO: is it worth the money?
New Telephony, May 3, 2006
April 2006
Skype's music overture
BusinessWeek, April 26, 2006
Guaranteed connections, page 11
Telus IP Solutions Magazine, Spring 2006
Vendors working to extend functionality of mobile phones
ITBusiness, April 13, 2006
Merger puts heat on Nortel
Toronto Star, April 3, 2006
March 2006
Bell, Rogers offer wireless web
Globeandmail.com, Business, March 31, 2006
The second life of PBX
ITBusiness, March 24, 2006
AT&T to seek deregulation after Verizon's broadband win
Datamonitor Computerwire, March 22, 2006
Pulver fires himself up at VON
Telephony Online, March 16, 2006
Skype dials for business dollars
BusinessWeek, March 8, 2006
Verizon to introduce hosted contact center app
CRM Buyer, March 8, 2006
Cisco plays catch-up with SIP standard
E-Commerce Times, March 7, 2006
Vonage blasts Shaw over VoIP 'enhancement fee'
ITBusiness, March 7, 2006
AT&T/BellSouth merger announcement (Word file reference only)
CBS Radio, March 5, 2006
Videotron takes aim at Bell with network upgrade
ITBusiness, March 2, 2006
Earlier media citings are gladly available upon request
Recent Work Samples and Media
Recent Podcasts, TV interviews, Articles, Case Studies and White Papers Jon has written or been featured in:
Article: Tier 2/3 Service Providers: Leading the Way with VoIP, Jon Arnold, Service Provider Views, TMCnet, July 14, 2008
Article: Social Media Challenges Reside with Users, Jon Arnold, UnifiedCommunicationsSearch.com, July 9, 2008
Article: Microsoft Telco 2.0 - Part 2, Jon Arnold, Service Provider Views, TMCnet, June 26, 2008
Podcast: Host of a Squawk Box segment, interviewing Shidan Gouran, CTO, Jazinga, June 26, 2008
Television Interview: RIM - smartphone outlook/quarterly earnings call, Jon Arnold, Business Network News Television, After Hours program - hosted by Andrew Bell, June 25, 2008. The interview runs the first 16 minutes of the program, and can be viewed in two files. Part 1 is the first 5 minutes, and you can watch it here. Part 2 contains the balance of the segment and you can watch that clip here.
Article: Microsoft Telco 2.0 - the Great White Hope or Hype for Carriers?, Jon Arnold, Service Provider Views, TMCnet, June 16, 2008
Article: Jajah - A Complete Platform Play, Jon Arnold, Service Provider Views, TMCnet, May 29, 2008
Podcast: IT's Changing Role in VoIP Adoption, interviewed by Carl Weinschenk of IT-Finance Connection, May 13, 2008
Article: Further Considerations for the Platform Play , Jon Arnold, Service Provider Views, TMCnet, April 30, 2008
Article: Exploring the Platform Play, Jon Arnold, Service Provider Views, TMCnet, April 16, 2008
White Paper: The Case for Hosted VoIP, prepared by J Arnold & Associates, March 2008
Article: The Case for Being a Platform Play, Jon Arnold, Service Provider Views, TMCnet, March 31, 2008
Article: Rethinking the Service Provider Business, Jon Arnold, Service Provider Views, TMCnet, March 20, 2008
Podcast: eComm2008 Highlights, interviewed by Ken Camp, March 13, 2008
Case Study: KPN - Fixed Mobile Services, March 2008
Case Study: Cbeyond - SIP Trunking Services, March 2008
Article: Equity Market Outlook - Q&A with Catharine Trebnick, Jon Arnold, Service Provider Views, TMCnet, February 27, 2008
Article: The Service Provider Dilemma, Jon Arnold, Service Provider Views, TMCnet, February 6, 2008
Article: What is a Service Provider?, Jon Arnold, Service Provider Views, TMCnet, January 16, 2008
Television Interview: Canadian Telecom Outlook, Jon Arnold, Business Network News Television, November 2, 2007 (runs about 8 minutes)
Podcast: Key Takeaways From Fall VON 2007, Jon Arnold, IP ConvergenceTV.com, November 15, 2007
Podcast: with Scott Wharton, VP, Business Development, BroadSoft, during BroadSoft Connections 2007, October 16, 2007
Article: Unified Communications - Creating New Value for Businesses, Jon Arnold, MetaSwitch eNewsletter, August 2007 issue
Television Interview: Bell/Telus/Canadian Telecom Outlook, Jon Arnold, Business Network News Television, July 3, 2007 (runs about 7 minutes)
Podcast/Interview: Telepresence, with Marc Trachtenberg, CEO, Teliris, Jon Arnold, Business Trends Quarterly, Q2 2007 Edition
White Paper: Covad ClearEdgePro - Making the Case for Hosted SMB IP Telephony, prepared by J Arnold & Associates, March 2007
Article: VoIP 2007 Outlook, Jon Arnold, Business Trends Quarterly, Q1 2007 Edition
Article: Telco 2.0 - Easier Said Than Done, Jon Arnold, Microsoft's Canadian Connections Newsletter, Fall 2007
White Paper: Open Source IP Telephony, prepared by J Arnold & Associates, posted September 11, 2006 on LinuxDevices.com
Article: Intelligent Content Distribution: A Critical Enabler for IPTV, Jon Arnold and Danny Klein, Telecommunications Magazine, September 2006
Article: Technologies to Watch for Enterprise IP Telephony, Jon Arnold, Telemanagement Magazine, #238, September 2006
Industry Links
Industry News Sources
Broadbandtrends.com
CNET News.com
DSL Prime
EMarketer
EWeek
Fierce VoIP
ITBusiness.ca
Light Reading
Newstex
New Telephony
Om Malik
Jeff Pulver’s Blog
Skype Journal
Teleclick
Telecommunications Magazine
The Deal.com
TMC/Internet Telephony
VoIP Action
The VoIP Conversation
Voiponder
VoIP Watch
Voxilla
Reference/Research Sources
Angus Telemanagement Group
Bitpipe
CableLabs
Canadian Radio and Telecommunications Commission
Canadian Wireless Telecommunications Association
Cellular Telephony Industry Association
Federal Communications Commission
IMS Forum
International Telecommunication Union
Market Research Association
National Cable and Telecommunications Association
Protocols.com
SIP Forum
Telecommunications Industry Association
Telecom Terms (glossary)
U.S. Patent and Trademark Office
United States Telecom Association
VoIP Wiki
Wall Street Technology Association
WhatIs.com
World Bank – Communications
Personal Faves/Fun
BluesNet
Blues Revue
Boston Dirt Dogs
Cinematheque
Eddy B’s Blueheart Archive
Eric Clapton
The Joy of Sox
LinkedIn
The Marx Brothers
Radio David Byrne
Silent Era
Toronto Blues Society