Another Q&A on Future of Work with me - by Rich Tehrani

Our Future of Work conference is getting closer by the day, and it’s good to see host TMCnet giving it strong editorial support. This time around, I was interviewed by their CEO, Rich Tehrani, and the Q&A was posted yesterday. I’ve been working with Rich and his team for ages, and this will be a special time, as their flagship event, ITExpo, celebrates it's 20th year - very impressive.

If you haven’t seen the Q&A yet, here’s the link, and if you want more on this topic, this post will take you to the two-part Q&A Paula Bernier did with me earlier.

After digesting all that, and you’re ready to make plans to join us in Fort Lauderdale, feel free to use this code - Jon10 - to get a 10% discount on your registration. Hope to see you there!


Following Clues for Collaboration Success with Millennials - my Latest for No Jitter

Told you it was going to be busy today, but this will do it for now - more coming tomorrow.

My followers will know that I’m a regular contributor to No Jitter, and my latest builds on a talk from BroadSoft’s recent Connections conference. Anyone attending will remember Jason Dorsey’s animiated talk about our generational differences, and here’s my take through the lens of collaboration. Been meaning to post this, but my queue from last week is long, and if you haven’t come across this yet, I think you’ll enjoy it.


TMC's Future of Work Expo - My Thoughts via Q&A, Part 2

Been meaning to get this out sooner, but I’ve been away at back-to-back conferences. It’s the busy season for events, but there’s more to come, including this one later in January. Along with Paula Bernier, I’ll be co-chairing the Future of Work Expo, and we have a great program in place now. A few more speakers will no doubt be added, but even in its current state, we’re hoping you’ll find enough reasons to join us.

To support that, Paula recently interviewed me on what I’m seeing in the workspace, especially around collaboration technologies, AI, and the impact of changing demographics. I shared some thoughts as well for what to expect in Ft. Lauderdale and what I’ll be doing there. There was a lot of ground to cover, and I posted earlier about Part 1 from our interview. Part 2 has been published now, and you can read it here. As always, your comments are welcome, and perhaps I’ll see you at the Expo!


BroadSoft Connections - Day 1 Quick Take and Photos

As I usually do, here’s a quick first take post about a pretty important conference from some pretty important players. Day 1 of these events is usually a firehose of updates, and a lot of frantic note-taking, photo-taking, tweeting and running around. No time for reflection, but while it’s still happening, I like to get something out for readers to chew on. I’ll have one or two more thoughtful posts coming over the next few days, so watch for those.

While I’m still in the moment, here are some quick first impressions of BroadSoft Connections, followed by a few photos for the vibe here.

  • Cloud is definitely the story here - that was made clear from the very start, with the message being “how do you accelerate your move to the cloud?”. No surprise here, but for service providers selling either BroadSoft of Cisco to businesses, this is the end game. Yes, they will continue to support premise-based deployments and hybrid models, but that’s not where the growth is.

  • Speaking of “they”, things certainly started off being about BroadSoft, especially to mark their 20th anniversary - and that’s pretty cool - but as the day went on, it was more and more about Cisco. Again, no surprise, and that’s just how this is going to roll going forward.

  • Yes, it’s complicated. A lot of time spent by the speakers about how the integration is going, both for the businesses and offerings. The deeper the dives, the more intricate things become, and despite all the talk about wanting to simplify things for customers, this is going to take time. Hopefully not too long, as that could undermine some very good technology here.

  • We learned more about why Cisco bought BroadSoft, and part of it is validation for how important voice and calling still is for carriers. Yes, it’s all about data these days, but this is still core to their business - and identity - and that’s a big part of what BroadSoft brings to Cisco. Plus, it’s easy to overlook that voice - especially on a large scale - is harder to do than it looks - and that tends to get lost in all the nextgen buzz around messaging, video, mobility, etc.

  • All that said, as BroadSoft gets folded deeper into Cisco, they clearly do have a strong end-to-end cloud story for carriers. With all the focus on cloud and software, Cisco still sells plenty of hardware - even headphones now - and that makes it a complete solution to make life easier for IT, and more attractive for carriers to sell.

  • Finally, we were treated to a fun but thought-provoking keynote from Jason Dorsey. His company does a ton of research on demographics, and it was cool to get some glimpses of what defines all of us in the room - Gen Z, Millennials, Gen X and yes, us Boomers. Some great takeaways to help carriers understand how this impacts technology buying decisions, and I sure hope they were listening.

Enough for now - Day 2 is starting now. Check back in a few days for my longer analysis and takeaways for Connections. Time for some photos…

Below - BroadSoft…Cisco… BroadSoft - you get the idea - lots of messaging from both. We’re at the Diplomat Resort in Hollywood, FL. Sure is nice here - not a cloud in the sky, but inside, a very different story.

Below - Mike Tessler… Chuck Robbins… Scott Hoffpauir - back and forth, yet again. And, just to break up the pattern - keynoter Jason Dorsey - more about him later!

Preview Q&A Interview for TMC's Future of Work Expo

It’s busy enough with 3 conferences coming this month, but this is a good time to get the word out about another one in late January. While 2019 seems far off, it really isn’t, and planning for the Future of Work Expo has been underway for a while. In fact, the program is largely in place, but as co-chair, if you strongly feel you should be speaking and/or sponsoring, please drop me a line.

To give you a better sense of what to expect there, I just completed a Q&A with TMC’s Paula Bernier, the other co-chair for FoW Expo. There’s more to come about the Expo, but hopefully her interview with me will help you decide in favor of joining us in Fort Lauderdale in the depths of winter.