My Next Webinar - Death of the PBX

October is zooming along, and this will be my third webinar for the month, so things have been pretty busy lately.

This time around, it’s another Ziff Davis/Toolbox.com webinar, with a topic that anyone in the telephony space should be interested in. For digital natives, the PBX has about as much utility as a fax machine or a home phone line, so Captain Obvious isn’t needed here. For everyone else, however, the PBX is still a mainstay, and the installed base - for better or worse - is still pretty large.

While the vendors aren’t making ‘em any more, the IP phone business is still going strong, so the “death” thing is a bit overstated. That’s the setup for my webinar, and if you want in, here’s the registration page. We’re doing this next Tuesday - Oct. 30 - at 2pm, and hope you can join us.

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Voice - New and Improved, Thanks to AI - and Future of Work Expo Shout-Out, Part 2

Well, this worked out well. I've been writing a column for TMCnet - Rethinking Communications - for a few years, but after shifting recently to a quarterly publishing cycle, there have been longer gaps for my articles.

My latest article was just published the other day, and as the title suggests - Voice - New and Improved, Thanks to AI - the topic fits quite well with the Future of Work Expo coming up next January. To connect the dots, my earlier post today talks about the conference, and after reading that, the connection with this article should be clear.

This time around, the article is running in TMCnet's publication Unifed Communications, and that seems like a good fit to me. I hope you enjoy it, and even better if it gets you closer to deciding to join us at Future of Work Expo.

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Blockchain Futurist Conference, Toronto - Pix, Thoughts and Larry King

Kinda thought that last part would get your attention. What in the world does Larry King have to do with blockchain?

No matter what your answer, it's correct. Yes, he really was there, and in a bizarre way, his voice-of-authority presence kinda provided a veneer of validation to all the goings-on. I have no doubt that's part of why he actually does represent Gear Blockchain as an Advisor; although in yet another bizarre angle to the blockchain/crypto tsunami, they share a common passion to combat climate change. I can explain later.

Lots to unpack there, and I'm saving that for a longer post, so stay tuned. In short, yesterday I attended Day 1 of of the Blockchain Futurist Conference - basic details here - partly to invest a day of my time to immerse myself in the space, but also to see where there might be applications in the communications and/or customer care spaces. Am still a bit fuzzy on the latter, but give me a day or two, and things will become clearer.

Overall, there was lots of energy in the crowd, and while the show producers fell short in many areas, they sure packed the place with big names, and the venue had the right mix of exciting new technology and a Gen Y/Z party vibe. I'm on the wrong side of the age curve for what MIllennials can relate to, but I still find it hard to take speakers seriously when dressed in sneakers, skinnny jeans, hipster beards and black t-shirts. Ya gotta get past that though, as there were some very smart people who know what's happening, and really, it's their future, and I'm just living in it.

Sure, there's lots of hype, and it's hard to say how many of these companies are going to make it, but the potential sure is fascinating - and yes, it is happening. For those of us who went through VoIP's growing pains, it's certainly 2004 redux, and the whole trajectory of this space feels eerily familiar. I'll have more to say about that in my upcoming post, so for now, I'll share a few photos. I'm not giving you much here, but your thoughts, questions or first impressions are most welcome!

Great view of our skyline from the back patio - CN Tower and all - cool, huh?

Great view of our skyline from the back patio - CN Tower and all - cool, huh?

Future of Blockchain panel - including Jeff Pulver - not surprisingly, I think his comments resonated with the audience by far better than anyone else I saw speaking.

Future of Blockchain panel - including Jeff Pulver - not surprisingly, I think his comments resonated with the audience by far better than anyone else I saw speaking.

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Venue sure had some interesting spaces for the speakers - not always easy to hear them, and the mikes cut out from time to time, but they made good use of the space.

Venue sure had some interesting spaces for the speakers - not always easy to hear them, and the mikes cut out from time to time, but they made good use of the space.

Old school journalism never gets old. Larry King's opening comment - "I'm the oldest guy here in the room". Yup, but nobody  minded, and in the end, he asked THE right question that made all of this real for the audience - watch for that in my next post!

Old school journalism never gets old. Larry King's opening comment - "I'm the oldest guy here in the room". Yup, but nobody  minded, and in the end, he asked THE right question that made all of this real for the audience - watch for that in my next post!

Newsletter Time - August Edition

It's been fairly quiet lately on the blog front, as well as my broader activities, and I think summer just might have something to do with that. Read what you may into that, and while the content is light, my August newsletter is now out.

The main highlight - especially if you're new to the newsletter - is a set of links to the podcasts I've produced so far, and I hope you find those of interest. There's certainly more to come in future newsletters, along with other features I'm planning to add.

If you're not a subscriber, it just takes a moment. There are signup forms on my website, and if you can't be bothered to look, here's a direct link.

Feedback is always welcome, especially for new things you'd like to see covered in our podcasts, and I would consider guest posts if there's a good fit. Summer is short, and I've never been busier, so come September, I should have more to report in the newsletter. Until then, I hope you enjoy the current edition.

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Is Ribbon Communications the New BroadSoft?

Short question - and long answer. That thought has been with me since their Perspectives18 event earlier this month, and I finally got a chance to explore it in my latest contribution to BCStrategies. Earlier, I posted some quick takeaways and photos here, but for a longer analysis about Ribbon Communications, BCStrategies was the right place to land.

My analysis has now been posted to our portal, and I hope you like it. After you're done, feel free to comment and share, and then spend more time checking out all the other content on the site - our views are diverse and the insights are very good!

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