One Day, Two Events - Talkdesk and Zoom

In this part of the world - San Francisco/Bay Area - attending industry events can be a full-time job for tech analysts. I don’t quite travel in those circles, but this is one of those weeks. I actually had three events to attend this week out here, but could only - barely - manage two. Am about to fly back to Toronto, and for now, will just share some photos, but there’s more to come.

The main event for me was Talkdesk’s analyst summit, and as good as it was, this was analyst-only, and with just about everything being under NDA, all I can do here is share some basic photos. Zoomtopia was my second event, and was only able to catch the tail-end, but the visit sure was worthwhile. Now that I’m on Zoom’s radar, I hope to attend their full event next year.

Talkdesk CEO/Founder Tiago Paiva, SVP Product Marketing, Charanya Kannan, and a group shot of the analysts in attendance (thanks to Steve Bell for that one)

Contact center panel with Five9, Sir Richard Branson in conversation via video with CMO Janine Pelosi, and a big finish with CEO/Founder Eric Yuan and team hamming it up with Shout! and thanking everyone for coming.

Fun time after the event - believe it or not - Snoop Dogg, followed by Leonard Skynyrd. Who came up with that one? Anyhow, Skynyrd was great, and no, there was no duet with Snoop to close things out!

Next Stop -San Francisco Area - Talkdesk and Zoom

Double-header this week, thanks to some last-minute jockeying with the folks at Zoom. Tomorrow I take an early flight to San Fran for Talkdesk’s analyst event, and will then join the tail-end of Zoom’s event on Wednesday in San Jose. It’s a long way to go for two days, but the learning will be good for both events, and I’ll have more to share soon after. As always, details of upcoming are in the Event Calendar section of my website.


RingCentral Analyst Day - Quick Take and Photos

Yesterday’s RingCentral analyst day sure was eventful, and I’ll have more to say about that in a follow on post. For now, it’s time to pack and head to the airport for my flight back. The partnership with Avaya was the big story, so you won’t have to look far for commentary, and I’ll be adding my thoughts in a few different places. For now, I’m just going to share some photos, and the rest will come over the next few days. The photos below are in carousel mode, so just mouse over the images to see the rest.

Above - Amrit Chaudhuri, CMO; Kira Makagon, Chief Innovation Officer; David Sipes, COO

The Avaya announcement - CEO Vlad Shmunis, along with Avaya CEO Jim Chirico, a joint exec panel, one of the slides telling the story

Customer panel moderated by Jose Pastor, customer showcase - Warriors new home, Chase Center, overall portfolio

Mitel Analyst Summit - my Takeaways on BCStrategies

Last week I attended Mitel’s analyst and consultant event, and while time was short, they covered a lot of ground. Probably more wide than deep, but they’re an important player to follow in the cloud collaboration space. We don’t often have just analysts and consultants as the focus of the event, so the messaging was very targeted for us, which was great. I’ve had time to digest all that, and came up with two takeaways for my latest writeup wearing my BCStrategies hat. If you don’t know, I’m a BC Expert with that group, and my post is running now on their portal. Comments and sharing are welcome as always.

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Next Stop - San Francisco and RingCentral

Last week was Plano, Texas, and this week, San Francisco. Florida the week after, then back to San Fran the week after that. Focus, focus! Ok, so this week’s stop is San Francisco, where I’ll be attending RingCentral’s analyst day. It’s a long way to go for a day of updates from their leadership team, but they’re pretty core to my coverage, so I’m flying out tomorrow. I’ll be tweeting as time allows, and I’ll have a recap post coming soon after. Not much to else to share detail-wise, but if you ever want to follow my travel plans, just check the Event Calendar on my website.