Messaging, Slack and Facebook - it's Complicated

That's the title of my latest Rethinking Communications column for TMC's flagship publication, Internet Telephony magazine.  I've been writing this column for a few years now, but you haven't heard from me about it for some time. The reason is that at the start of 2017, the magazine cut back its publishing cycle from monthly to quarterly, reflecting the broader trend of reduced print readership. I got my start in the trade publishing business, and can totally relate to what they're up against.

As such, I haven't posted about my column since January, and for whatever reason, their Q2 edition has been slow to publish. However, it's out now, both in print form, and digitally, and here's the link to read it online. The title is self-explanatory, and I've been writing a lot lately about how players from outside the collaboration space are having a big impact on the market. I hope you like it, and comments are welcome.

 Aside from that, I'm also cited in three different features in that issue:

I hope you get a chance to read these as well, and any sharing is always appreciated!

ITExpo Shout-Out #2 - Panel Session: Emerging Technologies Influencing Your Business

Am moderating back-to-back sessions next Friday at TMCnet's ITExpo in Fort Lauderdale. Yesterday, I blogged about the first panel, and this one is at 11am. 

Emerging technologies covers a lot of ground, and I'll be joined by a diverse group who will have more than enough to talk about in the short time we have. Along with SAP, IBM Security and Plantronics, we'll have independent perspectives from Jeff Pulver and Chris Fine.

It will be a great way to wrap up the conference, and you won't be disappointed if you join us. More details are here on the Conference Program page - just scroll down to Friday in the Hot Topics in Tech and Telecom track.

Just When You Thought UC Was the Answer...

That's the title of my current Rethinking Communications column, which I've been writing for a few years now. The column runs in TMC's flagship publication, Internet Telephony Magazine, which has just switched from 10x/year publishing to a quarterly issue.

My roots are in the trade publishing business, so I totally understand the switch in today's market. That also explains why you haven't seen anything recently from my column, as the last article ran back in early September.

 A lot has happened since then, and my current column speaks to the down side of UC being a moving target. While it's great that UC is so adaptable, its shape-shifting nature makes it more of a Swiss army knife than a precision instrument that does one thing really, really well. As such, while it's easy to think that UC will solve all your collaboration challenges, it has some blind spots, and to some extent, messaging has exposed one of them. 

That's the focus of my current column, and I'll have more to say about this in future posts. Until then, I hope you give my article a read, and as always, sharing and comments are welcome.

Why Aren't You Using Video? My Latest Column

My Rethinking Communications column has been running in TMC's flagship magazine, Internet Telephony, for years, and my latest is one in a series that poses the "WHY" question.

This time around, the topic is video, and the question is as valid as ever, especially since I'm asking why people are not yet using it. Both the use cases and economics keep improving, and video has a key role to play in what's often called the Nextgen Workplace. I'm focusing quite a bit now on the broader "future of work" theme, and this article is a small glimpse into how things are changing - for the better. I hope you like it, and if so, stay tuned for Part 2 in the next issue.

Why Are We Still Working in Offices? My Latest Article

My Rethinking Communications column for Internet Telephony Magazine has been running a few years now, and as technology keeps changing there is no end to the things that we need to rethink. 

Over the last few columns, I've been using the "Why?" theme to explore why we still use various technologies that seem out of step with today's needs. You can explore those here on my TMCnet archive page, and I'd love to hear your thoughts on any of them.

Continuing that theme, I'm now asking why we work in offices any more, and there are lots reasons to be thinking this way. Old habits die hard, but change happens for a reason, and when something as fundamental as the workplace comes into question, you know big things are in play. Are you seeing what I'm seeing? You can give my article a read here, and after that, I hope you'll let me know.