Digital transformation covers a lot of ground - it’s hard to know where to start, and even harder to know when the work is done. We all have a basic idea of the concept, but it’s pretty malleable, and that makes things difficult for IT when trying to lead a digital transformation initiative.
Last week, I attended and spoke at the SCTC’s CRG event here in Toronto - our Canadian Regional Group. The members are primarily consultants, and they see first-hand how their clients are dealing with change from things like digital transformation.
There were many good takeaways from the event, and I’ll cover them in due course, starting with this one. As a regular contributor to No Jitter, my current post focuses on a talk from Mitel’s CIO, Jamshid Rezaei. He provided a great overview of the challenges his organization faced around digital transformation, along with the approaches that worked best. I distilled that into a set of four lessons learned that should resonate for any IT decision-maker. Here’s the link to my post, and as always, comments and sharing are welcome.