If you’re attending Voice Summit 19 next week in Newark, it’s time for a shout-out for my executive panel session. We’re on at 3pm on the Tuesday - July 23 - and we’ll be talking about a topic that’s central to my ongoing research - the impact of AI on voice in the enterprise. I’ve been calling this the “New Voice” for a while now, and if time allows, we’ll talk about what’s happening both in the workplace and the contact center.
Joining me will be Collin Davis of AWS, Yingbo Zhou of Salesforce, and Jason Ouimette of Noble Systems. Details about our session are here, and I sure hope you’ll join us. There are 17 tracks running, so attendees will need to plan carefully - it could get hectic!
To further keep on top of things, my twitter handle is @arnoldjon, and for a preview of the session, here’s a video interview I did with Pete Erickson, the force behind this event. Also, tomorrow, look for a Q&A interview from me here on the VOICE Summit blog page.
Finally if you haven’t registered yet, you can save 15% using this link and my promo code, JA309.