April Writing Roundup

Pretty light month on the public writing front, but I was busy with a couple of conferences, a webinar and a lot of post-conference follow up for new business. So, just a handful of links to share, and maybe this means you'll review more of them.

1 Week, 6 Cities, 2 Conferences and 7 Takeaways, April 30, BCStrategies

Should You Buy Contact Center Services in a UC Bundle?, April 24, TechTarget

Is the Contact Center Going the Way of the PBX?, April 10, No Jitter

4 IT Success Strategies for Collaboration, April 9, Toolbox.com