As 2018 closes out, my writing output has eased up a bit, but things will certainly be picking up in January. Here’s a digest of my December writing, and if you like what you see, I’d enjoy hearing from you. There will be plenty more to write about in 2019, so I hope you keep following me here.
Two Key Use Cases of Blockchain in Communications, TechTarget, Dec. 26
What are Speech Technology Applications Beyond Contact Centers?, TechTarget, Dec. 19
The Bigger Picture for Cloud and the Contact Center - Part 1 of 3, Toolbox.com, Dec. 12
Vonage Analyst Day - Showing a Strong Hand, my blog, Dec. 10
Death of the PBX, Part 2 - Why Move to IP Telephony?, Toolbox.com, Dec. 5
Should Collaboration Apps be Standalone or Integrated?, TechTarget, Dec. 3