September Writing Roundup

September was fairly quiet on the writing front, but I was plenty busy working on client projects, lining up a busy October for conferences and speaking at events, and more fine tuning for my updated website. That's largely under control now, and I'll have a broader writing digest to share next month.

What are Practical Applications of Contact Center Analytics? - TechTarget, Sept. 28

What Businesses Can Learn from the TacoBot -, Sept. 28

Apple Business Chat - Tough to Beat on Messaging, Mobility and Brand - No Jitter, Sept. 26

How Device as a Service Makes it Easier to Have the Latest IP Phones -, Sept. 20

Three Ways How Collaboration Solutions are Disruptive -, Sept. 11

Habitat Soundscaping - a Fresh Take on Collaboration -, Sept. 8