Summer sure ended fast, and I've already put my shorts away. Doesn't mean I won't see any warm weather til April, though - will be in Miami next week, and other warm places soon after.
Travel is usually light for me during the summer, but this is when things get going again. I was in Boston for MoNage last week, and next Monday I'll be heading to Miami for G-Force 2016. This will be my first Genesys event, and now that Interactive Intelligence is in their fold, I'm very keen to see how things are going to fit together. I'll blog and tweet here - #gforce16 and @arnoldjon - as time allows, so come back soon and often!