Good timing here, as I'm at the Genesys G-Force 2016 event in Miami, and I'll be immersed in contact center the next two days.
There's a lot going on in this space right now, and we covered that ground on our latest UCStrategies podcast. Lots of implications up and down the value chain, and Genesys is certainly right in the middle of things. To check our podcast out, it's up on our portal now. If we missed anything, let me know, and we'll find a way to cover it next time around.