The main piece is a white paper, and that's what I'm blogging about here. I also produced articles for two different publications; one I'll be blogging about shortly and the other one will run next month. After conducting my research, it was clear to me that VTech has a good story, but more importantly, that businesses are not well informed when it comes to making buying decisions around IP or SIP-based phones.
My deliverables have focused mainly on the latter, and the white paper can be downloaded here from VTech's Business Phones website. The paper has been written primarily for SMBs, and my intention is to provide a foundation for understanding how best to derive value from IP phones, especially when adopting a hosted VoIP service. I hope you find it helpful, and welcome your feedback or comments.