For this month's UCStrategies column, I'm taking a different approach with some humor. Millennials may not know much about Bob Newhart, but that will change after reading my post. For those of you old enough to remember, no explanation is needed, and I think you'll totally clue in to what I'm doing.
Just imagine how a telephone conversation (of course, what else could it be with UC?!?!) would go between Bob as an end user, and Walter the IT manager. Got that? Now flip over to the UCS portal, and have a read and listen to my post.