My latest Rethinking Communications column is running now on the digial edition of Internet Telephony, which is TMCnet's flagship publication. As the title of this post implies, I think those of us looking at VoIP and UC can learn a lot from Millennials, especially when trying to work in teams.
Collaboration is easier said than done, and you simply have to start from the foundational idea that the younger generation works differently that my peer group. I'm not here to judge, so you're best off saying it's different - not better or worse.
Once you accept that, tools like UC can be used very effectively if they support the way Millennials like to work. This generation is pretty independent, not to mention tech-savvy, so their expectations may not match yours. You might even learn a thing or two if you're willing to listen, but I'll stop there and hope you read my article - here's the link.
I think this is a fascinating topic, and once you digest that, feel free to share your thoughts - after, isn't that what collaboration is all about? Finally, if you like my thinking, you might want to read my other columns and thought leadership pieces, which you can find links to here.