The podcast discussion was lively, and if you've been thinking about this "moose on the table" as well, then you'll enjoy our podcast. I was on the call but didn't contribute, and just wanted to share the link with you here. Don Van Doren moderated the call, and here's the link, from which you can either listen to the discussion or read the transcript.
For me, the most interesting takeaway was Blair Pleasant's comment about how social media platforms are part the landscape now, and I've been thinking the same thing. The group talked about some numbers showing how email activity far exceeds making phone calls, but also how email is on the decline. This is largely a generational thing - email still dominates for most of us, but not Millennials.
Their tool of choice is social media and all the short form modes of text communication. Once social media becomes more tightly integrated with UC, I think that shift will accelerate - and at some point, these tools will become voice enabled. When that happens, it will be time to ask some serious questions about the long term value of email. Gee, maybe I should have jumped into the conversation!