How you can add value in a "post-PBX" world

The term "post-PBX" world carries a lot of weight these days, and it's right up there with the "post-PC" world that Apple is leading us into. Change can be disruptive, and in the communications space, the thought of leaving the PBX behind is about as good/bad as it gets.

This topic has been on my mind for a while, and I just posted some thoughts about what this means for the channels who are trying to sell UC. Definitely a lot of challenges there, but I see a pretty exciting opportunity, and for that, you need to hop over to the UCStrategies site, where my latest contribution is running now. Go!