Looking Ahead - 2010 Thoughts on Service Providers and Privacy

As per my last post, I have a lot of thoughts about what's transpired over the past decade in our space, as well as what might be in store for 2010. Since the future hasn't happened yet, I have a bit more poetic license to write about what's coming, and I plan to do that in the coming weeks.

For now, though, my latest Service Provier Views column on TMCnet will have to do. The column ran earlier this week, and you can read it here.

My premise is that the concept of a service provider is becoming quite fluid, and is being driven as much by Web 2.0 as much as conventional telephony. In many ways, I think Google is being more than disruptive and will have a lot to do with this evolution - whether we like it or not.

Most of this will not be news to you, but what I'm not hearing much about is the price we're paying along the way. Call me old school, but the efficiencies we're getting from targeted advertising, smart browsing, semantic web, etc. are being offset by the erosion of privacy and even our sense of personal identity.

Lots to explore here, and I hope you keep the dialog going, as I plan to write more about this in the New Year. Until then, Happy New Year, and we'll connect again in the next decade.