Getting Hosted Services Right - BroadSoft, Microsoft and Chinook

My latest Service Provider Views column on TMCnet is running now, and if you're following the hosted space, especially for serving SMBs, I think you'll enjoy this column.

The focus is on a recent announcement about how BroadSoft, Microsoft and Chinook Hosting are working together on an integrated offering that delivers Unified Communciations on a turnkey basis for SMBs (enterprises too). Hosted is a great solution for SMBs, but it's remained a tough sell for a variety of reasons. I think this offering gets it right, and my article explores the reasons why. If you give it a read, I'd love to hear your thoughts.

I've been meaning to post this since Monday, but our new Smart Grid venture has taken priority big time the past few days! That's another story, and for some of you, it's a space you'll want to get closer to.