What Service Providers Can Learn From MetaSwitch

My current Service Provider Views column on TMCnet is running now. It's the third in my series of takeaways from last month's MetaSwitch Forum in terms of service provider implications. This time it's the company itself - MetaSwitch - who I think offers a pretty good template for doing the kind of things that service providers need to do to be competitive.

To understand why I say that, please read the article, which you can access here, and as always, I'd love to hear your thoughts.