This column focuses on two main ideas. First - why service providers and Microsoft need each other, and second, a look at a few of the key industry trends that are transforming the role and definition of what it means to be a service provider in the Internet age.
There are a lot of interesting and timely themes to explore, and I'll be continuing in this vein over the next 1 or 2 columns. To get started, I'll steer you to today's piece, and hopefully you'll stick with me in columns that will follow it. As always, your comments and suggestions are welcome.
Technorati tags: Service Provider Views, Jon Arnold, J Arnold & Associates, TMCnet, Microsoft