There's a lot to explore here, and this article is Part 1. In light of Skype's strong Q3 numbers, I decided to focus a bit on them as an example of things going right in a challenging environment. Some service providers will fare better than others, and this impacts everyone in the food chain. I'll look at some of these implications in the follow up article. For now, Part 1 is online now, and I'd love to hear your thoughts.
Technorati tags: Service Provider Views, Jon Arnold, J Arnold & Associates, TMCnet, Skype