This article is for the bi-monthly column I'm writing for them - it's called Service Provider Views, and it covers the broad spectrum of topics that I find topical for this space.
The previous column was Part 1, where John and I talked about some of the bigger trends around the adoption of VoIP and IP communications and the challenges facing Tier 2/3 operators. Part 2 focuses more on the current findings of Savatar's research and how these operators are tackling the SMB market. John touches on some interesting nuances of this space and shared a few graphic highlights. We hope you like it.
Technorati tags: Service Provider Views, Jon Arnold, J Arnold & Associates, John Macario, Savatar, VoIP