Service Provider Views - Rethinking the Service Provider

Just wanted to share my latest article for Service Provider Views, which was posted today. Titled Rethinking the Service Provider, I've begun to explore some of the implications of new business models for service providers, as well as the limitations of relying too heavily on offerings sponsored by advertising. There are many tangents to this topic, and I'll continue with this theme in upcoming articles as well.

Hope you find it interesting, and I encourage you to continue the dialog here.

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