That's an ambitious agenda, but it's certainly one Avaya is banking on - as are other vendors. It's not easy migrating from PBX to IP PBX to business transformation - for both the vendors and the customers, but that's where IP is heading. There's a good story here, and I urge you to hear it for yourself.
You can download the podcast here, as well as read more about Mario. Enjoy.
Technorati tags: Avaya Canada, Jon Arnold, VoIP podcasts, IP Telephony