Kate and I talked about various facets of blogging - what works, what doesn't work, how best to use them, etc. She also provided good examples of how she's using them with her clients, especially in helping personalize their business for their customers. If you want to learn more about this and how Kate is building a business around this, you'll find this podcast of interest.
You can download the podcast here, as well as read more about Kate.
Technorati tags: Kate Morgan, Jon Arnold, VoIP podcasts, social media