Natural Convergence focuses on hosted IP telephony for the small end of the SMB market, and David shared his views on the market opportunity here. I have done other podcasts on this space recently, but none of these have addressed this partcular segment with a hosted offering. David talked about the challenges facing these businesses, not just in terms putting IP technology to work for them, but also in terms of finding the right partners to provide VoIP.
The Canadian market is particularly skewed towards small businesses - typical under 40 lines and using a key system, so David's insights were close to home. To address this market, he spoke about his company's role in the recently announced service that Rogers will be offering here in Canada to SMBs. MSOs like Rogers are ideal partners for Natural Convergence, and if things go well there, you can expect to see other hosted SMB offerings from MSOs elsewhere.
You can download the podcast here, as well as read more about David's background.
Technorati tags: Natural Convergence, Jon Arnold, VoIP podcasts, hosted VoiP