Recent Work Samples and Media
Recent Podcasts, TV interviews, Articles, Case Studies and White Papers Jon has written or been featured in:
Television Interview: State of Canada's Wireless Industry, Jon Arnold, Business Network News Television, interviewed by Michael Kane,May 11, 2010 (runs about 6 minutes - link expires within a week - contact me if it's not available)
Article: Chasing the Clouds, Part 2, Jon Arnold, Service Provider Views, TMCnet, April 27, 2010
Essay Excerpt: Communications Breakdown - Cloud Communications, by Jon Arnold, Cloud Communications 2010 eBook, Thomas Howe Company, March 17, 2010
Radio Interview: BlackBerry Service Outages, Jon Arnold, CBC Radio, National News, The Business Network - interviewed by Meegan Read December 23, 2009
Television Interview: Telus Trumps Rogers in Ad Spat, Jon Arnold, Business Network News Television, interviewed by Michael Kane, November 25, 2009 (runs about 7 minutes - link expires within a week - contact me if it's not available)
White Paper: Media Gateway 2.0: the Intelligent Edge for Service Providers, J Arnold & Associates White Paper produced for TelcoBridges, November 4, 2009 (must register for access - please contact me if difficulty accessing this - soft copy is available)
Guest blog post: BroadSoft Connections 2009 Recap, Microsoft, Behind 3 Screens Blog, November 2, 2009
Interview: Smart Grid in an ICT Eye, Jon Arnold interviewed by Mary Allen, GreenerIT.ca, October 2, 2009
Podcast: UC Experts Discuss Cloud Computing and UC, Jon Arnold, along with other UCStrategies colleagues, moderated by Jim Burton, August 24, 2009
White Paper: Telecom 2.0: Guidelines for Service Provider Success , J Arnold & Associates White Paper produced for Tekelec , August, 2009 (must register for access - please contact me if difficulty accessing this)
Podcast: UC Experts Discuss Google Voice, Jon Arnold, along with other UCStrategies colleagues, moderated by Jim Burton, August 11, 2009
Television Interview: Pieces of Nortel - the Nortel/Ericsson deal, Jon Arnold, Business Network News Television, interviewed by Michael Kane, July 27, 2009 (runs about 8 minutes - link expires within a week - contact me if it's not available)
White Paper: SIP Trunking – More Than Just Cost Savings, J Arnold & Associates companion White Paper for a Mitel Discovery Series webinar, July 27, 2009 (must register for access - please contact me if difficulty accessing this)
Podcast: Make the Call - SIP Trunking Roundtable, Jon Arnold - with AudioCodes, Avaya, Ingate Systems and Panasonic, Business Trends Quarterly, July 2009
Article: published transcript of the above podcast, Jon Arnold - with AudioCodes, Avaya, Ingate Systems and Panasonic, Business Trends Quarterly, July 2009
Webinar Presentation: SIP Trunking – More Than Just Cost Savings, J Arnold & Associates presenting for a Mitel Discovery Series webinar, June 30, 2009 (must register for access - link is archived for 90 days - please contact me if difficulty accessing this)
White Paper: CRM over Voice - prepared for Mobivox by J Arnold & Associates, March 2009
Guest Blog Post: Avaya - Putting the Unified in Unifed Communications, Jon Arnold, ITinCanada - Unified Communications microsite, November 20, 2008
Article: Managing in a Down Economy, Jon Arnold, Service Provider Views, TMCnet, November 17, 2008
White Paper: Desktop Videoconferencing - Better Than You Think, prepared by J Arnold & Associates, October 2008 -- NOTE - for the initial release, you must provide your contact information to Global IP Solutions to download it from their website
Article: Social Media and Why Enterprises Need to Embrace It, Jon Arnold, Business Trends Quarterly, Fall 2008
Article: Is VoIP Dead?, Jon Arnold, Service Provider Views, TMCnet, September 29, 2008
Article: Making Voice a Killer App, Jon Arnold, Service Provider Views, TMCnet, September 16, 2008
Article: Ribbit - Why BT's $105 Million Was Well Spent, Jon Arnold, Service Provider Views, TMCnet, August 27, 2008
Article: Platform Play Updates - Solid Proof Points for Service Providers, Jon Arnold, Service Provider Views, TMCnet, August 15, 2008
Article: Tier 2/3 Service Providers: Leading the Way with VoIP, Jon Arnold, Service Provider Views, TMCnet, July 14, 2008
Article: Social Media Challenges Reside with Users, Jon Arnold, UnifiedCommunicationsSearch.com, July 9, 2008
Article: Microsoft Telco 2.0 - Part 2, Jon Arnold, Service Provider Views, TMCnet, June 26, 2008
Podcast: Host of a Squawk Box segment, interviewing Shidan Gouran, CTO, Jazinga, June 26, 2008
Television Interview: RIM - smartphone outlook/quarterly earnings call, Jon Arnold, Business Network News Television, After Hours program - hosted by Andrew Bell, June 25, 2008. The interview runs the first 16 minutes of the program, and can be viewed in two files. Part 1 is the first 5 minutes, and you can watch it here. Part 2 contains the balance of the segment and you can watch that clip here.
Article: Microsoft Telco 2.0 - the Great White Hope or Hype for Carriers?, Jon Arnold, Service Provider Views, TMCnet, June 16, 2008
Article: Jajah - A Complete Platform Play, Jon Arnold, Service Provider Views, TMCnet, May 29, 2008
Podcast: IT's Changing Role in VoIP Adoption, interviewed by Carl Weinschenk of IT-Finance Connection, May 13, 2008
Article: Further Considerations for the Platform Play , Jon Arnold, Service Provider Views, TMCnet, April 30, 2008
Article: Exploring the Platform Play, Jon Arnold, Service Provider Views, TMCnet, April 16, 2008
White Paper: The Case for Hosted VoIP, prepared by J Arnold & Associates, March 2008
Article: The Case for Being a Platform Play, Jon Arnold, Service Provider Views, TMCnet, March 31, 2008
Article: Rethinking the Service Provider Business, Jon Arnold, Service Provider Views, TMCnet, March 20, 2008
Podcast: eComm2008 Highlights, interviewed by Ken Camp, March 13, 2008
Case Study: KPN - Fixed Mobile Services, March 2008
Case Study: Cbeyond - SIP Trunking Services, March 2008
Article: Equity Market Outlook - Q&A with Catharine Trebnick, Jon Arnold, Service Provider Views, TMCnet, February 27, 2008
Article: The Service Provider Dilemma, Jon Arnold, Service Provider Views, TMCnet, February 6, 2008
Article: What is a Service Provider?, Jon Arnold, Service Provider Views, TMCnet, January 16, 2008
Television Interview: Canadian Telecom Outlook, Jon Arnold, Business Network News Television, November 2, 2007 (runs about 8 minutes)
Podcast: Key Takeaways From Fall VON 2007, Jon Arnold, IP ConvergenceTV.com, November 15, 2007
Podcast: with Scott Wharton, VP, Business Development, BroadSoft, during BroadSoft Connections 2007, October 16, 2007
Article: Unified Communications - Creating New Value for Businesses, Jon Arnold, MetaSwitch eNewsletter, August 2007 issue
Television Interview: Bell/Telus/Canadian Telecom Outlook, Jon Arnold, Business Network News Television, July 3, 2007 (runs about 7 minutes)
Podcast/Interview: Telepresence, with Marc Trachtenberg, CEO, Teliris, Jon Arnold, Business Trends Quarterly, Q2 2007 Edition
White Paper: Covad ClearEdgePro - Making the Case for Hosted SMB IP Telephony, prepared by J Arnold & Associates, March 2007
Article: VoIP 2007 Outlook, Jon Arnold, Business Trends Quarterly, Q1 2007 Edition
Article: Telco 2.0 - Easier Said Than Done, Jon Arnold, Microsoft's Canadian Connections Newsletter, Fall 2007
White Paper: Open Source IP Telephony, prepared by J Arnold & Associates, posted September 11, 2006 on LinuxDevices.com
Article: Intelligent Content Distribution: A Critical Enabler for IPTV, Jon Arnold and Danny Klein, Telecommunications Magazine, September 2006
Article: Technologies to Watch for Enterprise IP Telephony, Jon Arnold, Telemanagement Magazine, #238, September 2006
"Jon's research looks into the marketplace analyzing the impact of new technologies and market developments on IP strategies and IP investment decisions of financial institutions. From a strategy perspective, you can count on his creative talents and innovative thinking. If you enjoy working with high energy, talented and intelligent people; and if you require objective validation, clarity and understanding, that's what you'll get by working with J Arnold & Associates."
"Jon has been a valuable resource for us, as he brings a strong understanding of IP, and how TELUS is using it to deliver value to our customers. We often look to Jon as a recognized expert and being well regarded across the industry."
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"Jon Arnold is one of the most strategic minds in the VoIP space, and his insights have always been valuable for me as a reporter."
"Jon is a high profile strategic thinker, who is able to rapidly focus on given problem/task, grasp a vast amount of information from numerous sources (including his impressive contact network) and distill it down in order to craft strategies around it.
I have known Jon for a few years now, and always enjoy working with him and value very much his reliability, always objective insights into the industry as one of the top analysts in the field."
Alan Duric
Co-founder and CTO,
Telio
"Jon Arnold possesses the rare combination of technical expertise along with a pragmatic business sense of the critical success factors necessary to succeed in the telecom industry. He has strong vision within the IP communications sector, and is a true professional who delivers high quality results."