About Jon Arnold

Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications.

JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property. The consultancy was launched in March 2005, and from its base in Toronto, Ontario, serves clients across North America as well as in Europe.

Jon has been consulting about these technologies since 2001, and aside from his Analyst 2.0 Blog, provides regular commentary/analysis on Twitter and Linked in. He also contributes to other publishers and portals, such as UCStrategies, ADTRAN, Exony and Focus.com. On a broader level, Jon speaks regularly at industry events, is frequently cited in the press, on radio and television, and accepts public speaking invitations.

Previously, Jon was the VoIP Program Leader for four years at industry analyst firm Frost & Sullivan. While there, he was responsible for managing their subscription service for Global VoIP Equipment Markets, and through his active participation in the industry, created a strong presence for the firm and an unprecedented profile in the media.

Prior to Frost & Sullivan, Jon founded Research Solutions, an independent marketing research consultancy that operated for 15 years. During that time, Research Solutions conducted both qualitative and quantitative research projects for clients across a wide range of industries, including telecommunications, software, electronics, financial services, diagnostic equipment, transportation, energy, management training, trade publishing and professional associations.

Expanding beyond conventional telecom, in July 2009, Jon formed Intelligent Communications Partners which focuses on strategic consulting in the smart grid sector. He has since partnered with TMC to produce the Smart Grid Summit, and provides thought leadership for the Smart Grid Portal. These ventures - and others - serve to create a forum and build a new community around the intersection of energy, utilities, smart homes, telecom and IT. In May 2012, Jon was named to the Smart Grid Advisory Board of Zpryme Research.

In terms of accolades, in May 2009, Focus.com included Jon's widely-read Analyst 2.0 Blog on their Top 15 VoIP Blogs of 2009 list, along with their 2007 Top 25 VoIP Blogs list. In May 2008, Jon's blog was rated #1 among all Telecom blogs by Blogged.com, and VoIP Now included his blog in their Top 100 Telecom blogs.

Shortly after, in July 2008, Guy Kawasaki's Alltop portal included Jon's blog in their group of top VoIP blogs, and subsequently, Jon has been added to the Editorial Advisory Board of Business Trends Quarterly, and the Advisory Board for the eComm 2009 conference. He also serves as an Advisor to several emerging telecom/tech companies.