About Jon Arnold

Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on improving mind share and market share with thought leadership, market research and go-to-market planning. Core expertise is IP-based communications and disruptive technologies, such as VoIP, mobile broadband, telepresence, unified communications, collaboration, contact centers, session border controllers, social media and Web-based applications.

JAA also works with companies for funding, M&A, strategic partnerships, and monetizing patents and intellectual property. The consultancy was launched in March 2005, and from its base in Toronto, Ontario, serves clients across North America as well as in Europe.

Jon has been consulting about these technologies since 2001, and aside from his Analyst 2.0 Blog, provides regular commentary/analysis on Twitter and Linked in. He also contributes to other publishers and portals, such as UCStrategies, ADTRAN, InformationWeek and Ziff Davis. On a broader level, Jon speaks regularly at industry events, is frequently cited in the press, on radio and television, and accepts public speaking invitations.He also serves as an Advisor to several emerging telecom/tech companies, and is a member of the CTCA.

Previously, Jon was the VoIP Program Leader for four years at industry analyst firm Frost & Sullivan. While there, he was responsible for managing their subscription service for Global VoIP Equipment Markets, and through his active participation in the industry, created a strong presence for the firm and an unprecedented profile in the media.

Prior to Frost & Sullivan, Jon founded Research Solutions, an independent marketing research consultancy that operated for 15 years. During that time, Research Solutions conducted both qualitative and quantitative research projects for clients across a wide range of industries, including telecommunications, software, electronics, financial services, diagnostic equipment, transportation, energy, management training, trade publishing and professional associations.

Expanding beyond conventional telecom, in July 2009, Jon formed Intelligent Communications Partners which focuses on strategic consulting in the smart grid sector. He has since partnered with TMC to produce the Smart Grid Summit, and provides thought leadership for the Smart Grid Portal. These ventures - and others - serve to create a forum and build a new community around the intersection of energy, utilities, smart homes, telecom and IT. In May 2012, Jon was named to the Smart Grid Advisory Board of Zpryme Research.

In terms of accolades, in March 2014, GetVoIP.com included Jon's widely-read Analyst 2.0 Blog on their Top 100 Tech Podcasters list. In May 2008, Jon's blog was rated #1 among all Telecom blogs by Blogged.com, and VoIP Now included his blog in their Top 100 Telecom blogs.

"Jon's research looks into the marketplace analyzing the impact of new technologies and market developments on IP strategies and IP investment decisions of financial institutions. From a strategy perspective, you can count on his creative talents and innovative thinking. If you enjoy working with high energy, talented and intelligent people; and if you require objective validation, clarity and understanding, that's what you'll get by working with J Arnold & Associates."
Howard Thaw
COO, Iotum Corp.
"Jon has been a valuable resource for us, as he brings a strong understanding of IP, and how TELUS is using it to deliver value to our customers. We often look to Jon as a recognized expert and being well regarded across the industry."
David Copp
Marketing Director, TELUS Business Solutions

I Also Have a Blog

I've been maintaining an IP communications blog since March 2005, and like all blogs, it's a work in progress. Please come visit to see what's on my mind each day, and find out which blogs I like to read.

Blogs are highly personal, so you can also read my occasional missives on my other passions, like the Red Sox, the Blues, and cinema and popular culture. For convenience, you can subscribe to any of my feeds with a simple mouse click and get them hand-delivered, so to speak.

» Jon Arnold's blog

"Jon Arnold is one of the most strategic minds in the VoIP space, and his insights have always been valuable for me as a reporter."
Om Malik
Senior Writer, Business 2.0
"Jon is a high profile strategic thinker, who is able to rapidly focus on given problem/task, grasp a vast amount of information from numerous sources (including his impressive contact network) and distill it down in order to craft strategies around it.

I have known Jon for a few years now, and always enjoy working with him and value very much his reliability, always objective insights into the industry as one of the top analysts in the field."
Alan Duric
Co-founder and CTO, Telio
"Jon Arnold possesses the rare combination of technical expertise along with a pragmatic business sense of the critical success factors necessary to succeed in the telecom industry. He has strong vision within the IP communications sector, and is a true professional who delivers high quality results."
Michael Myshrall
Managing Director, Mercator Capital
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