About Jon Arnold

Jon Arnold is Principal of J Arnold & Associates, an independent analyst and marketing consultancy with a focus on IP communications. More specifically, the practice has expertise in VoIP, cable telephony, enterprise IP telephony, Unified Communications, Telepresence, Open Source, IPTV, Web 2.0, social media, VoIP security, VoIP peering and WiFi/WiMax. The consultancy was launched in March 2005, and from its base in Toronto, Ontario, serves clients across North America as well as in Europe.

Previously, Jon was the VoIP Program Leader for four years at industry analyst firm Frost & Sullivan. While there, he was responsible for managing their subscription service for Global VoIP Equipment Markets, and through his active participation in the industry, created a strong presence for the firm and an unprecedented profile in the media.

Prior to Frost & Sullivan, Jon founded Research Solutions, an independent marketing research consultancy that operated for 15 years. During that time, Research Solutions conducted both qualitative and quantitative research projects for clients across a wide range of industries, including telecommunications, software, electronics, financial services, diagnostic equipment, transportation, energy, management training, trade publishing and professional associations.

Most recently, in March 2010, Jon was added to the roster of Focus.com as a Focus Expert. His main areas of analysis in this role are in VoIP, business telephony systems and unified communications.

In July 2009, Jon formed Intelligent Communications Partners with tech entrepreneur Shidan Gouran. ICP has now partnered with TMC to produce the Smart Grid Summit and launch the Smart Grid portal. These ventures serve to create a forum and build a new community around the intersection of energy, utilities, smart homes, telecom and IT.

In March 2008, Jon - along with fellow consultant Marc Robins - launched IP Communications Insights, an industry portal designed to provide a broader voice for independent analysis and showcase their combined research, consulting and reporting services.

In terms of accolades, in May 2009, Focus.com included Jon's widely-read Analyst 2.0 Blog on their Top 15 VoIP Blogs of 2009 list, along with their 2007 Top 25 VoIP Blogs list. In May 2008, Jon's blog was rated #1 among all Telecom blogs by Blogged.com, and VoIP Now included his blog in their Top 100 Telecom blogs.

Shortly after, in July 2008, Guy Kawasaki's Alltop portal included Jon's blog in their group of top VoIP blogs, and subsequently, Jon has been added to the Editorial Advisory Board of Business Trends Quarterly, and the Advisory Board for the eComm 2009 conference. He also serves as an Advisor to several emerging telecom/tech companies.

In January 2008, Jon launched a bi-monthly column called Service Provider Views with TMCnet, the world's most-visited website in the IP communications sector. He is also an Expert Contributor to Tech Target's SearchUnifiedCommunications.com portal, a Contributor to The Mark News portal, and a UC Expert with the Unified Communications Strategies portal.

Jon regularly speaks at VoIP and telecom conferences, including Internet Telephony ITExpo, eComm, VON, NXTcomm, Pacific Telecom Council, IT360, and the Canadian Institute. Building on his extensive experience at industry conferences, as well as radio and television appearances, Jon is available for Speaker Bureau engagements.

Jon is frequently quoted in the business and trade press, radio and television, including Business Week, BBC, TheStreet.com, TheDeal.com, CNET News, Light Reading, IT Business Edge, IT World Canada, IT Business.ca, Globe & Mail, Financial Post, Toronto Star, Bloomberg Radio, CBS Radio and BNN TV. Recent media citings can be reviewed here, and a more extensive archive of media citings and articles can be reviewed here.

On other media fronts, Jon produced a weekly podcast for Pulvermedia for two years, wrote a monthly newsletter for a well-regarded U.S. investment bank, and served as Editor and Community Advocate for industry portal IP Communications TV.